Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
11/08/2012530001
 I was driving into my driveway when i tried to stop the brake pedal went entirely to the floor. the truck seemed as though it was gonna hit my garage. thankfully i have good reflexes and was able to hit the parking brake (which isn't an easy task in a p/u truck. when i got out, i noticed a large leak under my driver door. with further investigation i found the brake lines were severely corroded. one of them had sprung a leak and was spraying brake fluid everywhere. the over all state of the brake line system is in horrible condition. i had this happen to me before in my '93 chevy truck... but its expected at twice the age of my '03 truck. i saw the nhtsa had an investigation that was about exactly what happened to me and wanted to report it. *tr
11/08/201253000
 I was driving into my driveway when i tried to stop the brake pedal went entirely to the floor. the truck seemed as though it was gonna hit my garage. thankfully i have good reflexes and was able to hit the parking break (which isn't an easy task in a p/u truck. when i got out, i noticed a large leak under my driver door. with further investigation i found the break lines were severely corroded. one of them had sprung a leak and was spraying brake fluid everywhere. the over all state of the brake line system is in horrible condition. i had this happen to me before in my '93 chevy truck... but its expected at twice the age of my '03 truck. i saw the nhtsa had an investigation that was about exactly what happened to me and wanted to report it.
10/13/20121130001
 I was driving down the road and depressed the brakes to stop and pull into my drive way the pedal went to the floor and the brakes did not stop the vehicle. as a result the vehicle made contact with my garage door and it was damaged in the incident. this incident is completely unacceptable to me. there were no warning lights prior to failure. i have taken the vehicle to a shop and the lines are rusted through. *tr
10/13/2012113000
 I was driving down the road and depressed the brakes to stop and pull into my drive way the pedal went to the floor and the brakes did not stop the vehicle. as a result the vehicle made contact with my garage door and it was damaged in the incident. this incident is completely unacceptable to me. there were no warning lights prior to failure. i have taken the vehicle to a shop and the lines are rusted through.
SERVICE BRAKES, HYDRAULIC
04/17/201275100
 Comming to a stop light i was slowing down and when i went to come to a final stop the brake pedal went right to the floor and i rolled through the intersection. i have owned a lot of cars and never in my life have i had this happen even in the oldest of cars or trucks, before this with only 20000.00 miles on the truck i had to replace all four rotors due to such bad corrosion that they could not be cut. and now with only 75000.00 miles i have to replace all the brake lines for the same reason.
09/30/201173000
 Tl* the contact owns a 2003 chevrolet silverado 2500. while driving approximately 25 mph, the brake pedal was applied and began extending abruptly to the floorboard. the vehicle continued to accelerate. the emergency brake was immediately engaged and the vehicle came to a stop. an authorized dealer was notified of the failure and they advised that the failure was contributed to faulty brake lines. the vehicle was not repaired. the contact planned to inform the manufacturer of the brake malfunction. the approximate failure mileage was 73,000.
09/30/201173000
 Tl- the contact owns a 2003 chevrolet silverado 2500. while driving approximately 25 mph, the brake pedal was applied and began extending abruptly to the floorboard. the vehicle continued to accelerate. the emergency brake was immediately engaged and the vehicle came to a stop. an authorized dealer was notified of the failure and they advised that the failure was contributed to faulty brake lines. the vehicle was not repaired. the contact planned to inform the manufacturer of the brake malfunction. the approximate failure mileage was 73,000. kmj
09/30/201173000
 Tl-the contact owns a 2003 chevrolet silverado 2500. while driving approximately 25 mph, the brake pedal was applied and the foot began extending abruptly to the floor. the vehicle continued to accelerate. immediately the emergency brake was engaged and the vehicle came to a stop. the authorized dealer was notified and they advised the failure was contributed to faulty brake lines. the vehicle had not been repaired. the contact planned to inform the manufacturer of the brake malfunction. the approximate failure mileage was 73,000. js
09/06/201120000
 Tl*the contact owns a 2003 chevrolet silverado 2500. the contact stated while driving 30 mph the brakes were applied and they malfunctioned causing the brake pedal to extend to the floorboard. the contact had to down shift and apply the emergency brake in order to stop the vehicle. the vehicle was towed to the dealer who diagnosed that the brake line blow out was due to excessive corrosion. the contact dealer did replace the brake line and advised the contact that the vehicle was unsafe to drive. the failure mileage was 20,000.
11/01/201026000
 Tl- the contact owns a 2003 chevrolet silverado 2500 hd. the contact was driving 45mph when the brakes were depressed and the vehicle failed to slow down imedialty. the instrument panel also failed to illumatinate any indicators or warnings. the abs warning light also illuminated constantly on a separate occasion. the vehicle was taken to the dealer and the instrument panel was replaced. the brake line was repaired, after confirmation it needed replacement by a private mechanic. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 26,000 and the current mileage was 41,500. rds
09/06/201120000
 Tl*the contact owns a 2003 chevrolet silverado 2500. the contact stated while driving 30 mph the brakes were applied and they malfunctioned causing the brake pedal to extend to the floorboard. the contact had to down shift and apply the emergency brake in order to stop the vehicle. the vehicle was towed to the dealer who diagnosed that the brake line blow out was due to excessive corrosion. the contact dealer did replace the brake line and advised the contact that the vehicle was unsafe to drive. the failure mileage was 20,000.
09/06/201120000
 Tl- the contact owns a 2003 chevrolet silverado 2500. the contact stated while driving 30 mph the brakes were applied and they malfunctioned causing the brake pedal to extend to the floorboard. the contact had to down shift and apply the emergency brake in order to stop the vehicle. the vehicle was towed to the dealer who diagnosed that the brake line blow out was due to excessive corrosion. the contact dealer did replace the brake line and advised the contact that the vehicle was unsafe to drive. the failure mileage was 20,000. rvk
11/01/201094000
 Leaving woods going down a hill with a load of firewood in bed. applied brakes & pedal went to floor. had to replace brake line because it was too corroded to repair. 2nd incident: backing trailer into water to take boat out. applied brakes & pedal went to the floor. this occurred on 07/28/2011 with mileage @ 105,000. at this time all i know is the brake line blew.
10/10/201060000
 Rear brake line rupture behind fuel tank on 2003 chevy silverado while normally driven. inspected the lines for repair and found severe corrosion of all lines aft of the a.b.s. unit. have replaced lines with aftermarket bendable ones as preformed are not available i am told. large sections of old line are in my possesion. 60,000 miles on unit undercarriage corrosion is terrible.
10/08/201050000
 Tl- the contact owns a 2003 chevrolet k2500hd silverado. while reversing out of the drive way when the contact applied the brake he had none. he was able to bring the vehicle to a stop. the mechanic inspected the vehicle and found the front and rear brake lines corroded. the vehicle will be taken to the dealer to be repaired. the manufacturer will be contacted. the failure and the current mileage were 50,000. li
04/10/2010104053
 Steel brake line running from left front brake to abs pump corroded where the line is exposed in the wheel well. brake pedal suddenly went to floor and pool of fluid was noticed under front of vehicle. happened while parked in driveway so no accident.
10/23/2006200000106/05/2003
 Dt*: the contact stated while traveling 50 mph, power steering was lost and braking became harder. the vehicle was pulled over and power steering fluid was replaced, but that did not correct the problem. the vehicle was driven to the residence and the power steering pump was replaced, this did not repair the problem. the dealership determined there was a collapsed hose. the hose was replaced, but the problem persisted. there was a nhtsa recall, # 04v045000, regarding the brakes. the vehicle was not included in the recall due to the vin.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
11/13/200932754
 Tl*the contact owns a 2003 chevrolet silverado 2500. the front and rear brake rotors dissenigrated and fell apart. the vehicle was taken to the dealer on two occasions. the dealer replaced the rotors on the rear and front brakes. the brakes failed and the brake shoes fell off of the truck 5,000 miles after the rotors were replaced. there were no recalls and the dealer stated that the contact is responsible for the repair cost. the failure mileage was 32,754.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
09/06/200980000
 Tl*- the contact owns a 2003 chevrolet silverado k2500hd. the contact stated that corrosion in the break line of his vehicle caused break fluid leakage. break failure increases the risk of vehicle crash. he is in the process of taking the vehicle to the dealer for inspection. he filed a complaint with the manufacturer.the current and failure mileages were 80,000.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
10/31/2008130000210/09/2002
 Tl*the contact owns a 2003 chevrolet silverado 2500. the contact stated that the transfer case was designed with a defect. as a result, the pump in the transfer case wore a hole from the inside to the outside of the transfer case. this allowed the oil in the transfer case to pump out the hole and caused the transfer case to run drive. the dealer stated that the vehicle was out of warranty and the contact would have to pay for the repair. the failure mileage was 130,000. updated 3/16/09 *cn the power steering started leaking fluid. the dealer informed the consumer the power steering fluid leak was coming from the hydro booster onto the power steering gear. the consumer lost his brakes. it was discovered the booster rod was missing. the parking brake did not work and the instrument cluster failed as well. the speedometer did not work it was reading 60 mph even when the vehicle was parked. updated 03/18/09. *jb