Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
02/26/2012190000
 Tl* the contact owns a 2003 chevrolet silverado 2500 with goodyear wrangler silent armor tires, line size: lt265/75/r16 (n/a). while driving approximately 45 mph, the contact noticed an abnormal vibration in the steering. the contact inspected the vehicle and noticed that the tread on the front driver side tire had separated. the contact replaced the tire with the spare and took the failed tire to the tire shop. the tire shop replaced the tire under warranty. there was a recall under nhtsa campaign id number: 12t003000 (tires:tread/belt) that could possibly have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the tire size was not included in the recall. the approximate failure mileage was 190,000.
02/26/2012190000
 Tl- the contact owns a 2003 chevrolet silverado 2500 with goodyear wrangler silent armor tires, line size: lt265/75/r16 (n/a). while driving approximately 45 mph, the contact noticed an abnormal vibration in the steering. the contact inspected the vehicle and noticed that the tread on the front driver side tire had separated. the contact replaced the tire with the spare and took the failed tire to the tire shop. the tire shop replaced the tire under warranty. there was a recall under nhtsa campaign id number: 12t003000 (tires:tread/belt) that could possibly have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the tire size was not included in the recall. the approximate failure mileage was 190,000. kmj
02/26/2012190000
 Tl- the contact owns a 2003 chevrolet silverado 2500 with goodyear wrangler silent armor (lt265/75/r16) tires. while driving at approximately 45 mph the contact noticed vibration in steering. the contact inspected the vehicle and noticed the tread on the front drivers side tire had separated. the contact replaced the tire with the spare and took the failed tire to the tire shop. the tire shop replaced the tire under warranty. there was a recall under nhtsa campaign id number: 12t003000 (tires:tread/belt) that may be related to the failure. the manufacturer was made aware of the failure and stated the tire size was not included in the recall. the approximate failure mileage was 190,000. ds
TIRES - SIDEWALL
11/28/200622220304/05/2003
 I just noticed the sidewalls of firestone steeltex tires ( size lt245/75r16 at load range e) cracking in a uniform circle about 2 inches in from the edge of the tread. it looks like they are cracking along a seam in the sidewall of some sort. i reviewed the warranty and it states that dry rot cracks are covered for 4 years from the date of purchase or if no proof of purchase exists, 4 years from the manufactured date the tires came as original equipment on a brand new 2003 silverado 2500 pick up truck that i purchased on april 5, 2003. i am assuming that date qualifies as the date of my purchase of the tires. i had the local firestone dealer in haysville, north carolina look at them and his position is that since the tires were manufactured between 20000 and 2002, the warranty no longer applies. these people are selling tires that are unsafe and prone to sidewall failure and then will not do anything to correct the problem. *nm