Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/31/2004300001
 The steering column in my 2004 chevy silverado makes clunking sounds and causes vibrations that alter the steering. i took it to gm while it was under warranty they said they repaired the problem, but about 20miles later it started again, have just delt with it since but seems to be getting worst. i bought another 2004 silverado it too does this clunking and vibrating, evidently this is a very common problem, along with the speedometer not working on both my trucks. *tr
10/05/200848500109/23/2004
 Tl*the contact owns a 2004 chevrolet silverado 2500. when turning the vehicle, the contact heard a loud banging noise coming from the steering column as if it were loose. the dealer stated that the steering rod needed to be replaced. he is in the process of having the vehicle repaired. he called the manufacturer and is awaiting a response. the failure mileage was 48,500 and current mileage was 49,000. updated 11/25/08. *lj the steering shaft was repalced. updated 11/25/08. *jb
11/29/200718000105/10/2006
 I am experiencing the steering clunk that is associated with chevrolet's trucks. upon turning it in in for service i was told that it would cost $280 to fix it. i only drive my truck approx 6k miles per year under very light duty. it is unacceptable for a heavy duty vehicle that wears out from very little light use to be sold like this. the truck has 27,700 miles now and started having the problem at approx 18k miles. i can only assume that this means i will have to pay about $300 every 18k miles to fix a defective, poorly engineered product. is this part going to fail at some point and cause a loss of steering control? *tr
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
06/20/200659698111/12/2005
 Purchased the vehicle, 2 months later a noise emanated from the engine compartment. i found the power steering pump to be void of fluid. i added the proper fluid. immediately a leak occurred from the brake hydraulic boost. i researched your data and your information indicated that a safety recall exists for the brake boost (#04v043000 and #04v045000). the dealer refuses to fix this issue unless i pay the $1000.00 to fix it. they say that no recall exists for my vehicle. what is correct? in addition, your data also shows the 2 other safety recalls for my vehicle which they agreed that did apply and are complied with. who/what is right? *jb