Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 10/01/2012 | 36000 | ||
| Tl- the contact owns a 2005 chevrolet silverado 2500hd. the contact stated whenever he depress the brake it would go all the way to the floorboard. the vehicle was taken to the dealer who diagnose that there was rust on the brake rotors. the vehicle was not repaired. the manufacturer was notified who stated he should take the vehicle back to the dealer for more inspection. the failure mileage was 36,000. pmb | |||
| 10/17/2012 | 37246 | 1 | |
| I own a 2005 chevy silverado 2500. i bought it new and it currently has 37,247 miles on it. the brake lines have severe corrosion. this appears to be a common problem possibly due to inferior parts. *tr | |||
| 10/17/2012 | 37246 | ||
| I own a 2005 chevy silverado 2500. i bought it new and it currenty has 37,247 miles on it. the brake lines have severe corrosion. this appears to be a common problem possibly due to inferior parts. | |||
| 09/27/2012 | 94000 | 1 | |
| Noticed fuel smell after exiting vehicle. looked under vehicle to see fuel dripping on the ground directly below the fuel cell. further investigation revealed the fuel lines were severely corroded or rusted to the point of failure. also noticed the brake lines were also severely rusted. gm has sacrificed safety in place of cheap parts and materials. this is a major defect and a serious matter that needs to be rectified. someone will die with the brake and fuel line failures. *tr | |||
| 09/27/2012 | 94000 | ||
| Noticed fuel smell after exiting vehicle. looked under vehicle to see fuel dripping on the ground directly below the fuel cell. further investigation revealed the fuel lines were severely corroded or rusted to the point of failure. also noticed the brake lines were also severely rusted. gm has sacrificed safety in place of cheap parts and materials. this is a major defect and a serious matter that needs to be rectified. someone will die with the brake and fuel line failures. | |||
| 08/01/2012 | 62000 | 1 | |
| Another vehicle pulled out in front of me while i was towing my boat. when i hit the brakes the pedal went to the floor; i narrowly avoided a collision. a rusted brake line had ruptured. when replacing the brake line i discovered that all of the brake lines and fuel lines were severely rusted. we contacted gm; they set up an appointment at a local dealership to examine the truck. the dealer agreed that the lines and much of the chassis were rusted but would not do anything about it. when the truck was still under warranty i had complained to the dealer that the undercoating on the frame was falling off, and there was actually rust under the coating. they said this was not covered by the warranty. i have also had to replace all four brake rotors because they were so rusted they were falling apart. the rear rotors went at only 35000 miles. *tr | |||
| 09/27/2012 | 94000 | ||
| Noticed fuel smell after exiting vehicle. looked under vehicle to see fuel dripping on the ground directly below the fuel cell. further investigation revealed the fuel lines were severely corroded or rusted to the point of failure. also noticed the brake lines were also severely rusted. gm has sacrificed safety in place of cheap parts and materials. this is a major defect and a serious matter that needs to be rectified. someone will die with the brake and fuel line failures. | |||
| 08/01/2012 | 62000 | ||
| Another vehicle pulled out in front of me while i was towing my boat. when i hit the brakes the pedal went to the floor; i narrowly avoided a collision. a rusted brake line had ruptured. when replacing the brake line i discovered that all of the brake lines and fuel lines were severely rusted. we contacted gm; they set up an appointment at a local dealership to examine the truck. the dealer agreed that the lines and much of the chassis were rusted but would not do anything about it. when the truck was still under warranty i had complained to the dealer that the undercoating on the frame was falling off, and there was actually rust under the coating. they said this was not covered by the warranty. i have also had to replace all four brake rotors because they were so rusted they were falling apart. the rear rotors went at only 35000 miles | |||
| 09/27/2012 | 94000 | ||
| Noticed fuel smell after exiting vehicle. looked under vehicle to see fuel dripping on the ground directly below the fuel cell. further investigation revealed the fuel lines were severely corroded or rusted to the point of failure. also noticed the brake lines were also severely rusted. gm has sacrificed safety in place of cheap parts and materials. this is a major defect and a serious matter that needs to be rectified. someone will die with the brake and fuel line failures. | |||
| 08/01/2012 | 62000 | ||
| Another vehicle pulled out in front of me while i was towing my boat. when i hit the brakes the pedal went to the floor; i narrowly avoided a collision. a rusted brake line had ruptured. when replacing the brake line i discovered that all of the brake lines and fuel lines were severely rusted. we contacted gm; they set up an appointment at a local dealership to examine the truck. the dealer agreed that the lines and much of the chassis were rusted but would not do anything about it. when the truck was still under warranty i had complained to the dealer that the undercoating on the frame was falling off, and there was actually rust under the coating. they said this was not covered by the warranty. i have also had to replace all four brake rotors because they were so rusted they were falling apart. the rear rotors went at only 35000 miles | |||
| 08/09/2011 | 56500 | 1 | |
| Driving home down two lane road at 35 mph. came to curve and slow traffic ahead. went to apply brakes like normally, they failed. pedal traveled all the way to floor with little to no stopping effects on vehicle. vehicle is a 5 spd standard. i was able to down shift and apply park brake to slow vehicle. i was unable to stop completely and had to drive off the road into the road side ditch to avoid a collision with the stopped traffic. once stopped i got out to check for damage. no cosmetic damage was sustained to the vehicle. i did see brake fluid dripping from under the truck on the driver side. closer look revealed that the brake line had rust completely in half and bleed the brake system dry. noticed that the other lines were in similar condition. they all seem to be severely rusted at the point where the brake lines is retained by a green plastic clip on the upper portion of the frame rail. had vehicle towed home, replaced visible bad lines. two months later brake section in rear of truck hid by undercoating failed as well. thankfully was parked when it happened this time. truck is well maintained and cleaned and waxed seasonally. the under side of this truck is horrible. there in not a place on it that isn't rust. shouldn't have this from a us made product. i have older vehicles from the 60's that have sat for year and look almost new underneath. many other people have had the same problems with these vehicles. i just hope that nobody gets hurt or killed because there vehicles rusts out and causes critical safety systems to fail. i also hope that the nhtsa will take the steps necessary to make people aware and help to resolve this issue. shameful gm owner. *tr | |||
| 08/09/2011 | 56500 | ||
| Driving home down two lane road at 35 mph. came to curve and slow traffic ahead. went to apply brakes like nomally, they failed. pedal traveled all the way to floor with little to no stopping effects on vehicle. vehicle is a 5 spd standard. i was able to down shift and apply park brake to slow vehicle. i was unable to stop completly and had to drive off the road into the road side ditch to avoid a collision with the stopped traffic. once stopped i got out to check for damage. no cosmetic damage was sustained to the vehicle. i did see brake fluid dripping from under the truck on the driver side. closer look revealed that the brake line had rust completly in half and bleed the brake system dry. noticed that the other lines were in similar condition. they all seem to be severly rusted at the point where the brake lines is retained by a green plastic clip on the upper portion of the frame rail. had vehicle towed home, replaced visible bad lines. two months later brake section in rear of truck hid by undercoating failed as well. thankfully was parked when it happened this time. truck is well maintained and cleaned and waxed seasonally. the under side of this truck is horrible. there in not a place on it that isn't rust. shouldn't have this from a us made product. i have older vehicles from the 60's that have sat for year and look almost new underneath. many other people have had the same problems with these vehicles. i just hope that nobody gets hurt or killed because there vehicles rusts out and causes critical safety systems to fail. i also hope that the nhtsa will take the steps neccessary to make people aware and help to resolve this issue. shameful gm owner. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/06/2012 | 72000 | ||
| Braking at low speeds affected. when coming to a stop pedal sinks and vehicle rolls forward. i find this as a safety recall for 2001,2002 but not for my 2005 2500hd. having work done at a repair facility. rusted abs sensors and rusted wheel hubs. replacement cost about $700. this is a known defect since 2001 that should have been corrected before 2005. | |||
| 08/01/2010 | 15000 | ||
| Tl-the contact owns a 2005 chevrolet silverado 2500. the contact was driving approximately 55 mph, approaching a stop signal. the brake pedal was engaged with full body pressure before the vehicle came to a complete stop. the failure occurred during brake application. the vehicle had not been diagnosed or repaired. the failure mileage approximately 15,000. js | |||
| 06/10/2010 | 43280 | ||
| Power steering hose ruptured and lost brakes and steering. had replaced at a independant shop and was told by g.m. was not one of the affected vehicles. | |||
| 08/07/2007 | 12000 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500. while the contact was driving approximately 30 mph the brakes were engaged and a sudden loss of power steering occurred causing the vehicle to swerve off of the road. extreme pressure was applied to the brake pedal in order to stop the vehicle. the vehicle was taken to an authorized dealer. the technician refused to inspect the vehicle and stated that they were not responsible for any under carriage corrosion regardless of the severity. the manager agreed to replace the corroded power steering tank and repair the brakes. the manufacturer was notified and stated that they do not cover any corrosion under the service warranty due to the environment. the manufacturer also stated that the warranty would not apply to corrosion failures where the residence was close to a beach with exposure of salt in the air. the failure mileage was 12,000. the current mileage was 28,000. updated 05/28/10. *lj | |||
| 07/03/2008 | 18359 | ||
| In february, 2005 i purchased a 2005 chevy silverado 2500 hd fwd pickup. from day 1 i had brake fading with the vehicle. i complained to the dealer when ever i brought it in for service to no avail. in july 2008, with 18,359 miles on it i was told the rear rotors were rusted to the point it was affecting braking power and had to be replaced. the front rotors were also rusted and had to be replaced in june 2009, with 25,001 miles on it, i again had brake problems and 3 bleeders were rusted and ruined and had to be replaced along with one caliper. at the same time the rear brake pads had to be replaced and the rotors resurfaced. | |||
| 12/10/2008 | 70000 | 1 | |
| On two different occasions with my 2005 chevrolet silverado 2500 i experienced power steering and brake loss after starting the engine and beginning to drive.. steering was very hard and i had to stand on the brake pedal to stop the vehicle. after a few minutes it all began to work again but i was without power steering and brakes for several minutes. i took it to my dealer and they replaced the brake unit and replaced a hose on the power steering pump. parts are probably not available as i left them at the dealer. now i am getting a slight surge when brakes are applied and this is one of the events that happened before the failure causing me to fear that failure might happen again. *tr | |||
| 12/07/2009 | 42227 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500 hd. the contact started the ignition and attempted to drive. however, there was a loss of power steering and brakes. the engine was turned off. the vehicle was towed to an authorized dealer for diagnostic testing. the engine exhibited a leakage of power steering fluid. the technician replaced the brake booster and power steering pump. the contact had concern of the potential safety risk. the failure mileage was 42,227. | |||
| 10/12/2009 | 83000 | 1 | |
| Near total brake failure. rust scale on rotors (all four wheels) eating into brake pads reducing brake pad to 20% of arrear. brake pads do not clean rust from rotor. this is an insidious failure of braking system causing loss of brake efficiency. *tr | |||
| 11/13/2008 | 53000 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500. the contact stated that the brake pads were eating up the rotor on his front brakes. the failure causes uneven wear and tear. he heard squealing noises and the pads were not touching the rotor to stop the vehicle properly. the contact will take the vehicle to the dealer soon for a diagnostic. the failure mileage was 53,000. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/29/2007 | 200078 | 1 | 05/25/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 2500. while driving 50 mph, the brakes failed. the contact attempted to regain control of the vehicle and the steering failed. the driver inspected the vehicle for low fluids, leaks, and other possible causes of failure. the dealer advised the contact to have the vehicle diagnosed by a mechanic. the contact is aware of the safety risk involved and that the immediate failure could cause a crash. there were no warning indicator lights present. the contact has never received any recall notices. the current and failure mileages were 200,078. | |||
| 03/18/2007 | 44000 | 1 | 12/10/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 2500. at 25 mph on a clear day, the contact lost control of the brakes and steering, causing the vehicle to drive into a snow bank. the contact attempted to depress the brake pedal completely to the floor, but the vehicle would not stop. the dealer replaced the hydro boost assembly in the vehicle. the contact stated that the repair cost $925. the dealer notified the contact of recall campaign # 05v04300 for the service brakes, but this vehicle was not included in the recall due to the vin. the failure mileage was 44,000.*ak update *4/23/07tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 01/10/2007 | 10540 | 1 | 03/10/2005 |
| Brake rotors were completely rusted and warped- vehicle with 10,500 miles and less than 3 years old. *tr | |||
| 12/14/2006 | 10900 | 1 | 06/15/2005 |
| Rear brake rotors rusted and pads only making 1/2 contact on inboard side of rotors on 2005 chevy silverado 2500 hd with less than 11,000 miles. gm fix is to turn rotors instead of replacing with rotors that don't rust this quickly. *jb | |||