Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/01/2010 | 71000 | ||
| Tl-the contact owns a 2005 chevrolet silverado 2500. the contact stated that a clunking noise emitted from the steering shaft while driving at all speeds. the vehicle was taken to an independent mechanic and the contact was informed that the steering shaft was worn out and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 71,000. kmj | |||
| 07/01/2010 | 71000 | ||
| Tl-the contact owns a 2005 chevrolet silverado 2500. the contact stated that a clunking noise emitted from the steering shaft while driving at all speeds. the vehicle was taken to an independent mechanic and the contact was informed that the steering shaft was worn out and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 71,000. sm. | |||
| 07/18/2011 | 23000 | ||
| Tl-the contact owns a 2005 chevrolet silverado 2500 hd. the contact was driving approximately 15 mph when he noticed a loud abnormal noise. while accelerating to approximately 50 mph, the noise would diminish. the vehicle was inspected by an independent mechanic and they advised him that the steering box had failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that there were no recalls. the failure mileage was approximately 23,000. kmj | |||
| 07/18/2011 | 23000 | ||
| Tl-the contact owns a 2005 chevrolet silverado 2500 hd. the contact stated that when driving approximately 15 mph he noticed a loud noise. when he accelerates to approximately 50 mph the noise starts to deminish. the vehicle was inspected by an independent mechanic and they advised him that the steering box had failed and needed to be replaced. the vehicle has not been repaired. the manufacturer was contacted and they advised him that there were no recalls. the failure mileage was approximately 23,000. tb | |||
| 03/10/2010 | 78000 | 3 | |
| I have a 2005 chevy 2500 i have had the steering shaft replaced 2 times already and now at 80,000 miles it has gone out again. i have contacted gm about this problem, they are aware of the problem but unwilling to do anything about it, they say its not a safety issue. well maybe they should drive it for a day they would think otherwise. it feels like the steering wheel shaft and all is about to fall out of the truck , i am afraid to even have my family ride it the vehicle with me. i have researched online and this has been a ongoing problem for some time and gm has not addressed the problem. i would advise whom ever to get online and research all of the blogs etc of people having same problem their are so many it would take me months to read them all. i spoke will gm again last week and they told me to contact your office and report it to you if i want this problem resolved. i believe it is a safety issue and should be recalled. if the steering shaft vibrates long enough it will break and then no steering. thank you for looking into this issue and helping me and the millions of other people experiencing the same problem. again this will be the third time this part has been replaced first at 20,000 then 42,000 and now at 78,000. *tr | |||
| 03/10/2010 | 78000 | ||
| I have a 2005 chevy 2500 i have had the steering shaft replaced 2 times allready and now at 80,000 miles it has gone out again. i have contacted gm about this problem, they are aware of the problem but unwilling to do anything about it, they say its not a safety issue. well maybe they sould drive it for a day thay would think otherwise. it feels like the steering wheel shaft and all is about to fall out of the truck , i am afraid to even have my family ride it the vehicle with me. i have researched online and this has been a ongoing problem for some time and gm has not addressed the problem. i would advise whom ever to get online and research all of the blogs etc of people having same problem their are so many it would take me months to read them all. i spoke will gm again last week and they told me to contact your office and report it to you if i want this problem resolved. i believe it is a safety issue and should be recalled. if the steeing shaft vibrates long enough it will break and then no steering. thank you for looking into this isssue and helping me and the millions of other people experiencing the same problem.again this will be the third time this part has been replaced first at 20,000 then 42,000 and now at 78,000. | |||
| 12/08/2010 | 90000 | ||
| Tl-the contact owns a 2005 chevrolet silverado 2500 hd. while driving approximately 35 mph he began to apply the brakes to make a right turn. while turning with pressure applied to the brake pedal he noticed it took an increased effort to steer the vehicle and apply the brakes. the vehicle was pulled over and he noticed there was a leak coming from the hose connected to the power steering pump. the vehicle was not taken to have the failure diagnosed and was not repaired. the manufacturer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 05v455000, steering:hydraulic power assist:hose, piping, and connections. the failure and current mileages were 90,000. sm. | |||
| 06/10/2010 | 43280 | ||
| Power steering hose ruptured and lost brakes and steering. had replaced at a independant shop and was told by g.m. was not one of the affected vehicles. | |||
| 08/07/2007 | 12000 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500. while the contact was driving approximately 30 mph the brakes were engaged and a sudden loss of power steering occurred causing the vehicle to swerve off of the road. extreme pressure was applied to the brake pedal in order to stop the vehicle. the vehicle was taken to an authorized dealer. the technician refused to inspect the vehicle and stated that they were not responsible for any under carriage corrosion regardless of the severity. the manager agreed to replace the corroded power steering tank and repair the brakes. the manufacturer was notified and stated that they do not cover any corrosion under the service warranty due to the environment. the manufacturer also stated that the warranty would not apply to corrosion failures where the residence was close to a beach with exposure of salt in the air. the failure mileage was 12,000. the current mileage was 28,000. updated 05/28/10. *lj | |||
| 12/10/2008 | 70000 | 1 | |
| On two different occasions with my 2005 chevrolet silverado 2500 i experienced power steering and brake loss after starting the engine and beginning to drive.. steering was very hard and i had to stand on the brake pedal to stop the vehicle. after a few minutes it all began to work again but i was without power steering and brakes for several minutes. i took it to my dealer and they replaced the brake unit and replaced a hose on the power steering pump. parts are probably not available as i left them at the dealer. now i am getting a slight surge when brakes are applied and this is one of the events that happened before the failure causing me to fear that failure might happen again. *tr | |||
| 10/01/2009 | 50000 | 1 | |
| Excessive free play in steering along with clunking sound, especially erratic while pulling trailer. at low speeds the primary symptom is the clunking, rattling sound along with the free play. at highway speeds, the erratic steering becomes the predominate symptom although the clunking and rattling sounds remain. *tr | |||
| 09/13/2009 | 12000 | 1 | |
| Steering has been an issue with this truck since 12k and has been into the dealership for repair 5 times since. issue appears about every 8k-10k miles. bearings, joints, seals, all sorts of 'causes' have been identified and each time i'm assured it is fixed. only have 54k miles on this 2005 truck and i am again facing the dealership who is now less interested in helping since my warranty has expired. i'll never buy another chevrolet. *tr | |||
| 06/01/2005 | 20000 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500. while driving approximately 25 mph, the steering wheel began vibrating excessively. the upper steering shaft has failed continuously. on four occasions, the dealer has made attempts to repair the steering shaft. the dealer refused to make additional repairs unless the contact assumes the repair cost. the vin is unavailable. the first failure mileage was 20,000 and the current mileage is now 127,000. | |||
| 03/22/2009 | 12600 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500. the contact stated that the steering wheel binds at a specific area when it is turned mostly to the right. the vehicle was taken to the dealer and they conducted a power steering pressure test at the cost of $90, but they still could not locate the cause of the failure. the chevrolet manufacturer stated that they have to accept whatever the dealer stated was wrong with the vehicle. the failure mileage was 12,600. | |||
| 02/08/2007 | 20412 | 1 | |
| Power steering pump went out at 20,000 miles . even at these low miles gm wouldn't cover it because it was out of warranty 5/05. but they wouldn't pay because i use the truck for plowing i.e truck came from factory set up to have plow installed. said plow was reason for pump failure. *tr | |||
| 03/04/2006 | 13000 | 1 | 09/01/2005 |
| Steering and handling is compromised by excessive play and vibration through the steering wheel. steering wheel chatters when cornering and vibrates when traveling over the road. *tr | |||
| 03/18/2007 | 44000 | 1 | 12/10/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 2500. at 25 mph on a clear day, the contact lost control of the brakes and steering, causing the vehicle to drive into a snow bank. the contact attempted to depress the brake pedal completely to the floor, but the vehicle would not stop. the dealer replaced the hydro boost assembly in the vehicle. the contact stated that the repair cost $925. the dealer notified the contact of recall campaign # 05v04300 for the service brakes, but this vehicle was not included in the recall due to the vin. the failure mileage was 44,000.*ak update *4/23/07tr | |||
| 01/18/2007 | 1 | ||
| The front end steering components clunk vibrate and veer in wrong direction. *nm | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 08/25/2008 | 50000 | 1 | 09/01/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 2500. while driving 55 mph, the steering wheel began making a noise when turned to the left or right. in addition, the brakes were not working properly. the contact looked under the hood and noticed fluid leaking from the steering hydraulic gear box. the dealer informed him of nhtsa campaign id numbers 05v455000 (steering:hydraulic power assist, hose, piping and connections) and 05v018000 (steering: gear box: shaft sector); however, the vehicle had already been repaired for the failures. the failure mileage was 50,000. updated 10/20/08. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 08/25/2008 | 50000 | 1 | 09/01/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 2500. while driving 55 mph, the steering wheel began making a noise when turned to the left or right. in addition, the brakes were not working properly. the contact looked under the hood and noticed fluid leaking from the steering hydraulic gear box. the dealer informed him of nhtsa campaign id numbers 05v455000 (steering:hydraulic power assist, hose, piping and connections) and 05v018000 (steering: gear box: shaft sector); however, the vehicle had already been repaired for the failures. the failure mileage was 50,000. updated 10/20/08. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 12/07/2009 | 42227 | ||
| Tl*the contact owns a 2005 chevrolet silverado 2500 hd. the contact started the ignition and attempted to drive. however, there was a loss of power steering and brakes. the engine was turned off. the vehicle was towed to an authorized dealer for diagnostic testing. the engine exhibited a leakage of power steering fluid. the technician replaced the brake booster and power steering pump. the contact had concern of the potential safety risk. the failure mileage was 42,227. | |||
| STEERING - LINKAGES | |||
| 02/29/2008 | 57000 | 2 | 12/02/2005 |
| Speedometer went crazy and clunking in steering. *tr | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 03/04/2006 | 13000 | 1 | 09/01/2005 |
| Steering and handling is compromised by excessive play and vibration through the steering wheel. steering wheel chatters when cornering and vibrates when traveling over the road. *tr | |||