Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/05/2009 | 40000 | ||
| The instrument panel is defective. i contacted gm when it first happened and they said they knew they had a problem and would notify me when they had a recall. but i was never notified of a recall or them replacing the parts. when i started checking they said that i had missed the recall. now they will not fix it. i had to pay to have it put on a computer at an authorized dealer and they said it was a factory defect but gm will not fix my truck.. the dealer said that it would cost approximately $350.00 to repair it. gm has offered me a $2000.00 discount on a new truck, but why would i want to purchase something that the manufacture will not stand behind. | |||
| 08/09/2011 | 56500 | ||
| Driving home down two lane road at 35 mph. came to curve and slow traffic ahead. went to apply brakes like nomally, they failed. pedal traveled all the way to floor with little to no stopping effects on vehicle. vehicle is a 5 spd standard. i was able to down shift and apply park brake to slow vehicle. i was unable to stop completly and had to drive off the road into the road side ditch to avoid a collision with the stopped traffic. once stopped i got out to check for damage. no cosmetic damage was sustained to the vehicle. i did see brake fluid dripping from under the truck on the driver side. closer look revealed that the brake line had rust completly in half and bleed the brake system dry. noticed that the other lines were in similar condition. they all seem to be severly rusted at the point where the brake lines is retained by a green plastic clip on the upper portion of the frame rail. had vehicle towed home, replaced visible bad lines. two months later brake section in rear of truck hid by undercoating failed as well. thankfully was parked when it happened this time. truck is well maintained and cleaned and waxed seasonally. the under side of this truck is horrible. there in not a place on it that isn't rust. shouldn't have this from a us made product. i have older vehicles from the 60's that have sat for year and look almost new underneath. many other people have had the same problems with these vehicles. i just hope that nobody gets hurt or killed because there vehicles rusts out and causes critical safety systems to fail. i also hope that the nhtsa will take the steps neccessary to make people aware and help to resolve this issue. shameful gm owner. | |||
| 12/02/2011 | 37076 | ||
| The speedometer is stuck at 49 mph and will not move up or down. g.m. has had a problem with the speedometers for a number of years in the mid 2000's and has replaced the defective speedometer cluster panels on many vehicles under warranty. the cut-off is mileage and not the year of the vehicle. 85,000 is the cut-off and my 2005 silverado 2500 is at 37,076 december 13, 2011. this is a second vehicle and my wife has a 2005 escalade that had the same issue with the speedometer and the local cadillac dealer replaced it under warranty since it was below the threshold of 85,000 miles at the time. i talked to chris at g.m. at (866) 790-5700 x 40683 and she gave me a tracking number of 71-1011262550. chris called me back after contact with the local chevrolet dealership (champion chevrolet) and said that she would not warranty the speedometer. the service advisor said that he would replace the cluster but that i would have to pay $175.00 labor to install it. i bought the vehicle new in 2005 and would have bought something else if i had known of the defects in this vehicle. i have had to replace a third c.d. radio which i paid for the labor to install which i feel is the manufacturers problem also. i am unable to tell how fast i am going with this speedometer. james a. downs | |||
| 06/10/2009 | 87782 | ||
| My 2005 chevrolet silverado 2500hd had broken exhaust manifold bolts. repaired at 87,000 miles. went to dealership today because of exhaust leak and was told there are more broken bolts at 136,000. obviously there is a defect. unsafe/raw exhaust leaking into air and cab. | |||