Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 05-02-32-008D | 06/01/2012 | 10044941 | General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js | 08/06/2012 | |
| 000235003 | 02/01/2007 | 000235003M | 10012089 | Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb | 02/11/2005 |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 4087 | 10021014 | Power steering pump leak/ incorrect mounting bolt. *kb | 02/22/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/01/2011 | 93000 | ||
| Gm has a desgin flaw on the trans cooler lines and steering lines that cause the to leak. gm will not address to date. this occures on the 2500hd and 3500hd duramax pickups the lines have only three crimps and start to leak in cold weather. | |||
| 10/01/2010 | 32000 | ||
| Tl- the contact owns a 2007 chevrolet silverado. while driving approximately 30 mph, the contact noticed that the windshield wipers stalled. the contact also heard a loud clunking noise coming from underneath the hood of the vehicle. both the dealer and manufacturer were not notified. the vehicle was taken to a private mechanic who replaced the wiper assembly and the intermediate steering shaft. the current mileages were 35,000 and the failure mileages were 32,000. the vin was unavailable. bw | |||
| 12/01/2009 | 24000 | ||
| Tl* the contact owns a 2007 chevrolet silverado 2500 hd diesel. while the contact was attempting to reverse into his garage he noticed that whenever the brakes were applied the steering wheel would not turn left or right. the vehicle was taken to the dealership where the contact was informed that the failure was a normal characteristic of the vehicle. there were no prior warnings and the current and failure mileages were 24000. | |||
| 05/03/2007 | 33000 | ||
| Tl*the contact owns a 2007 chevrolet silverado 2500. while driving at an unknown, the power steering failed and made the vehicle difficult to steer. the entire vehicle is also very difficult to keep on the road. the front tires made a clunking noise whenever the vehicle was driven. the vehicle has bridgestone duravis m7732 tires, size 245/75/r16. there is a clunking noise under the hood, which can be felt in the steering wheel while driving. the engine also hesitates while driving. a mechanic and the dealer performed a diagnostic. the failure mileage was 33,000 and current mileage was 40,000. | |||
| 09/20/2008 | 2800 | ||
| Tl*the contact owns a 2007 chevrolet silverado 2500. while driving approximately 45 mph, the steering column became inoperable. the vehicle was driven to the dealer and they stated that the steering gear was defective. the dealer replaced the steering gear. approximately six months later, the steering column became inoperable again. the vehicle was driven to the dealer and they replaced the steering column. two weeks after the repairs were performed, the contact was involved in a crash due to the steering column failure. he sustained minor injuries and the vehicle sustained front end and alignment damage. a police report was filed. the dealer performed a realignment. the manufacturer advised him to take the vehicle to the dealer for diagnostic testing. the results of the test showed no defects with the vehicle. the current mileage was 28,325 and failure mileage was 2,800. | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 02/11/2008 | 19400 | 6 | 02/28/2007 |
| I have taken my 2007 chevy silverado 2500hd crew cab in to the dealer many times, they have fixed the problem a few times then proceed to say it is normal for it to do what it does. the front tires turn in towards each other when it is in four wheel drive, and causes the truck to drift off where it wants to. i have taken it in to merollis chevy many times, they have fixed it a few then just tell me its normal. friday feb 8 2008 i got my truck back from moran chevy after 2 days being in the shop, and they said everything was good later that day when i had to use four wheel drive i had the same problem but worse than when i took it in, the problem was not fixed saturday as i was driving home the roads where bad and i put the truck into 4 wheel drive thinking it would be safe since they stated they fixed it, it wasn't. as i was getting on the free way the truck started to drift out of control and slammed into the median on the free way. the first time i ever took the truck in for this problem it only had 371 miles on it. it has been nothing but problems ever since then. *tr | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 02/11/2008 | 19400 | 6 | 02/28/2007 |
| I have taken my 2007 chevy silverado 2500hd crew cab in to the dealer many times, they have fixed the problem a few times then proceed to say it is normal for it to do what it does. the front tires turn in towards each other when it is in four wheel drive, and causes the truck to drift off where it wants to. i have taken it in to merollis chevy many times, they have fixed it a few then just tell me its normal. friday feb 8 2008 i got my truck back from moran chevy after 2 days being in the shop, and they said everything was good later that day when i had to use four wheel drive i had the same problem but worse than when i took it in, the problem was not fixed saturday as i was driving home the roads where bad and i put the truck into 4 wheel drive thinking it would be safe since they stated they fixed it, it wasn't. as i was getting on the free way the truck started to drift out of control and slammed into the median on the free way. the first time i ever took the truck in for this problem it only had 371 miles on it. it has been nothing but problems ever since then. *tr | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 03/23/2008 | 13300 | 1 | 04/18/2007 |
| Tl*the contact owns a 2007 chevrolet silverado 2500. while driving 45 mph, the front passenger side wheel separated from the vehicle. the contact was able to drive the vehicle to a parking lot without causing a crash. the dealer stated that the failure was due to a separation of the wheel knuckle assembly, from the upper and lower arm, as a result of impact to the area. the contact stated that there was no impact at the time of the failure. the dealer refused to accept any further calls from the contact. the failure and current mileages were 13,300. | |||