Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 05-02-32-008D | 06/01/2012 | 10044941 | General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js | 08/06/2012 | |
| 3425 | 3425A | 10021075 | Unable to program tire size in ebcm/vses. *kb | 03/01/2007 | |
| 4223 | 10021020 | Bridgestone duravis tire chip and tear issue. *kb | 02/22/2007 | ||
| 3562 | 3562C | 10021010 | Bridgestone dueler product information update. *kb | 02/22/2007 | |
| 4193 | 12/01/2007 | 4193D | 10021022 | P245/70r17 general ameritrac tire wear vibration. *kb updated 12/13/07. *nj updated 1/30/08. *nj | 02/22/2007 |
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||||
| 4422 | 4422A | 10022362 | Service tire monitor message with aftermarket wheels. *kb updated on 09/20/07. *nj | 08/03/2007 | |
| 070316002 | 11/01/2007 | 070316002A | 10022262 | Tire pressure monitor system concerns. *kb 2008 passenger cars and trucks (including saturn). updated 2/26/08. *nj | 07/24/2007 |
| 060316003 | 12/01/2006 | 10021101 | Information on recognizing tire pressure monitoring (tpm). avoid damage to the tpm sensor during tire/wheel service. *kb | 03/05/2007 | |
| 4220 | 10020882 | Rubber valve stem pressure release learn method. *kb | 01/26/2007 | ||
| TIRES - SIDEWALL | |||||
| 4261 | 12/01/2007 | 4261A | 10021081 | Tire sidewall irregularities. *kb updated 1/30/08. *nj | 03/01/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 07/20/2012 | 98000 | ||
| Tl- the contact owns a 2007 chevrolet silverado 2500 equipped with toyo open country all terrain tires, line size 37x13.5r20 dot 73tec7n2312. the contact stated that the tire side walls were separating. the contact mentioned that one of the tires was replaced. the manufacturer was made aware of the failure who did not offer any additional assistance since they believed the tires were not defective.the vin was not available. the failure mileage was 98,000 and the current mileage was 100,000.pmb | |||
| 07/20/2012 | 98000 | ||
| Tl- the contact owns tires toyo open country all terrain (tire size 37x13.5r20 dot 73tec7n2312) on 2007 chevrolet silverado 2500. the contact stated he notice that the tires on the vehicle where spreading on the side wall. one tire was exchange. the manufacturer was contacted and they stated that the tires was not defected. the failure mileage was 98,000 and the current mileage was 100,000.jp | |||
| 05/11/2012 | 59347 | ||
| We purchased a set of bf goodrich tires on 5-16-2009. the 1st incident occurred 7-11, driving home noticed a bad thumping sensation in the right rear tire. pulled over and noticed the tire had a bubble in the center of the tread, so pulled over and changed tire. so on 7-29-11 i purchased 2 new tires to replace this bad one. the 2nd incident took place on 5-11-12 was a blow out and no warning. so i changed this tire as well.on the same day i felt a thumping sensation so pulled over and noticed the left rear tires had a bubble. so of the 4 tires purchased 3 of them went bad. i pulled the other tire of my truck and purchased 2 new tires on 5-12-12. i submitted a complaint to bf goodrich to see if they would either cover the cost of the new tires or the damage to my truck. needless to say the claim was denied. i provided them with all of the maintenance paperwork showing the tires were rotated on a regular basis and the pressure was checked on a regular basis. their answer was the tires were run on a 'runflat condition. that the tires were run on in a flat condition. now how could anyone possibly drive down the freeway with no air in their tires. and how would 3 tires so far go bad. | |||
| 07/15/2011 | 33005 | ||
| Within a few hundred miles of purchasing these nitto trail grappler tires abnormal wear began to appear. this abnormal wear is best described as crumbling. there are certain areas or the tire that the tread is crumbling apart. as mileage on tire increases the crumbling gets worse. after first rotaion of tires at approx 3500miles the tires are steadily degrading. this could result in blowout or tread/tire seperation causeing a sever vehicle accident. two months of trying to get this resolved with the shop and nitto have resulted in no replacement of tires. company has claimed these tires aren't meant for the vehicle and the owner has abused the tires. the tires have been well taken care of and not abused in anyway. vehicle that wears these tires are under the recommened application according to specs. the vehicle is a 2007 chevrolet silverado 2500hd 4x4. tires are nitto trail grappler 35x12.50r20 load range e 10 ply. rims are 20x8.5 mb motorsports. pressure in tires 60psi. | |||
| 07/06/2011 | 54000 | ||
| Tl - the contact owns a 2007 chevrolet silverado 2500hd with kumho road venture tires, line size 245/75r/16. the contact stated that both of the front tires had bubbles in the inside which cause the vehicle to jerk and felt as if he was loosing control of it. the vehicle was taken to a local shop who confirmed that the tires were defective and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance. the tires were replaced. the dot number was not available. the failure and current mileage was 54,000. pm | |||
| 05/03/2007 | 33000 | ||
| Tl*the contact owns a 2007 chevrolet silverado 2500. while driving at an unknown, the power steering failed and made the vehicle difficult to steer. the entire vehicle is also very difficult to keep on the road. the front tires made a clunking noise whenever the vehicle was driven. the vehicle has bridgestone duravis m7732 tires, size 245/75/r16. there is a clunking noise under the hood, which can be felt in the steering wheel while driving. the engine also hesitates while driving. a mechanic and the dealer performed a diagnostic. the failure mileage was 33,000 and current mileage was 40,000. | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 05/15/2009 | 20000 | 1 | |
| The tire pressure monitoring system requires a pressure of 80 psi in the rear tires of the truck. this is very excessive unless you are hauling a very heavy load. unloaded, this causes a donut shaped tire and causes severe cupping in the tire wear. gm will not lower the threshold at their service department. this also creates an issue if different tires are put on the vehicle that require a lower psi. load range d tires require less than 65 psi, so even at max psi these tires are over inflated. with either tire, the threshold is too high. the system tells you that you have low tire pressure if you inflate the tires to a proper unloaded pressure. at the suggested pressure, not only is tire wear greatly intensified and uneven, only the center part of the tire makes ground contact causing easy traction loss in the rear end, especially in wet conditions. this high of a pressure unloaded also causes an even harsher ride than normal. taking this issue to the dealer (mclarty in huntsville) to get a proper threshold set resulted in a run around. not only do i lose my ability to know if i have a flat tire (system always shows a low pressure), i lose my ability to put on a better quality than stock tire (which requires less than gm required 80 psi to not set off the tpms alerts), and my tires wear abnormally and very quickly. also my traction is very limited when not towing a load. the customer should be allowed to adjust for the tire pressures that apply to their application. i have already ruined one set of stock sized tires that were over inflated. this is a gm problem that keeps getting flushed down the drain. *tr | |||
| 11/13/2008 | 15001 | 1 | |
| I purchased a new 2007 chevrolet silverado 2500hd from dewey barber chevrolet august 2008. after the first tire rotation (approx 5,000 miles) the service tire pressure monitoring system message displays onto the instrument panel. i followed the instructions step by step to relearn the tpms as outlined in the owner | |||
| 09/09/2007 | 5 | 1 | 09/09/2007 |
| Tl*the contact owns a 2007 chevrolet silverado 2500 hd. the day the contact purchased the vehicle, he noticed that the tire pressure in the rear would not allow the vehicle to obtain good traction. the dealer stated that he could adjust the pressure, but the tire pressure warning light remained illuminated until the correct air pressure was placed back in the tires. the contact feels that he should be able to adjust the pressure without the warning light illuminating. the failure mileage was approximately 5 and current mileage was 20,000. updated 5/19/08 *cn the tire pressure monitoring system is set so that the rear tire pressure must be 80 psi. while this is appropriate for a full load condition, it is far excessive for an unloaded situation casing severe loss of traction and also excessive tire wear. updated 05/19/08. *jb | |||