Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY - WINDSHIELD WIPER/WASHER
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
EA08010GENERAL MOTORS CORP.06/12/200809/08/2008NON-CRASH ENGINE COMPARTMENT FIRES08V441000
 In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
11/10/2008200
 Tl*the contact owns a 2008 chevrolet silverado 2500. the contact stated that when the trailer was attached to the vehicle, he could not see out of the rearview mirrors. as a result, he could not determine the location of the trailer while attempting to change lanes at less than 65 mph. the dealer from where the vehicle was purchased stated that nothing could be done and recommended that she call the manufacturer. the manufacturer could not assist. the failure mileage was greater than 200 and current mileage was 1,073.
11/10/2008200
 Tl*the contact owns a 2008 chevrolet silverado 2500. when the trailer was attached to the vehicle, the contact could not see out of the rearview mirrors. as a result, he could not determine the location of the trailer while attempting to change lanes at less than 65 mph. the dealer from where the vehicle was purchased stated that nothing could be done and recommended that he call the manufacturer. he manufacturer could not assist. the failure mileage was greater than 200 and current mileage was 1,073.
VISIBILITY - REAR WINDOW WIPER/WASHER
12/01/20082000
 Tl-the contact owns a 2008 chevrolet silverado 2500. while driving in reverse at approximately 2 mph he backed into a tree in which he could not see while looking into the rear view mirror. whenever the vehicle was operated at night he noticed that there was no visibility while looking into the rear view mirror unless there was another vehicle behind him with their lights on. the vehicle was taken to an authorized dealer where the rear view mirror was replaced. the failure continued to recur so the vehicle was taken to another authorized dealer where he was informed the vehicle was operating as normal. the vehicle was not repaired. the failure mileage was 2,000 and the current mileage was 45,500. sm.
VISIBILITY - WINDSHIELD WIPER/WASHER
01/01/20081000
 Tl*the contact owns a 2008 chevrolet silverado 2500. the contact stated that the windshield washer sprays fluid automatically. the failure occurs intermittently. the dealer was unable to diagnose the failure. a report was filed with the manufacturer and they stated that they would call the contact. the failure mileage was 1,000 and current mileage was 31,000.