Consumer Complaints

Fail datemilesoccurencesPurchase date
 Blower motor stopped working last year. i had a new blower motor installed and the replacement stopped working. when i brought my truck to be repaired for the second time, i was informed that there is a problem with the wiring/resistor which supplies power to the blower motor. apparently, the motor pulls more power than the wiring is rated for which causes it to heat up and burn the insulation off of the wiring under the dashboard. my mechanic told me that i should consider myself lucky that my truck did not catch fire like another customer's truck he had recently repaired for the same reason as mine had. i feel that i have paid for repairs twice due to defective gm parts.
 On 01/10/2010 at 2:45 a.m. we were awakened by a passer by who noticed our truck was on fire. by the time the fire department was able to put the fire out it had completely destroyed our truck, our car ,our grandsons truck and $66,000.00 damage to the house we were renting. we lost our vehicles and 90% of everything we own. it was determined to be the engine block heater in our 2002 chevy silverado 2500 hd. we have been in contact with general motors. we gave them all the fire reports from both west valley city fire department as well as the report and pictures provided by the investigator. they do not claim any responsibility for the fire and will not compinsate us for our loss.
 Tl*the contact owns a 2002 chevrolet silverado 2500 hd. intermittently, while driving various speeds, the contact noticed that the battery warning indicator illuminated on the instrument panel. afterwards, the vehicle stalled. normally after the failure occurs, the vehicle is able to be restarted. in addition, the vehicle exhibited a no-start condition. the contact took the vehicle to the dealer on several occasions and they replaced the alternator, on-board assembly in the computer system, throttle plate, and reprogrammed the pcm. the remedies have not corrected the failures. the failure and current mileages were 138,000. updated 07/24/09. *lj