Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 02/01/2012 | 110000 | ||
| Two exhaust maniflold bolts on a 2002 chevy silverado 2500 hd rotted and sheered off and one other does not seem to be as rusted and just broke off at the head of the bolt. this bolt failure could cause many issues, one being, possible fire in the engine compartment, or catylic failure, o2 sensor issues, check engine light staying on. | |||
| 12/08/2009 | 71000 | ||
| Tl-the contact owns a 2002 chevrolet silverado 2500 hd. the contact was driving approximately 55 mph when the engine stalled with the illumination of the ses warning indicator. prior to the failure, the contact noticed that the engine was performing roughly. the engine was restarted after cooling down. the failure recurred three times. the contact referenced nhtsa campaign id number 07v52100 (engine and engine cooling) but was advised that the vin was not included in the recall. the vehicle was taken to an authorized dealer where the cam shaft position sensor was being replaced. the manufacturer was notified of the defect. the approximate failure mileage was 71,000. kmj | |||
| 12/08/2009 | 71000 | ||
| Tl-the contact owns a 2002 chevrolet silverado 2500 hd. the contact was driving approximately 55 mph and the engine stalled with the illumination of the ses warning indicator. prior to the failure the engine performance was rough. the engine restarted after cooling down. the similar failure occurred while driving any given speed on three separate occasions. there was a recall under nhtsa campaign id number 07v52100 (engine and engine cooling). the vin was not included in the recall defect. the vehicle was taken to an authorized dealer where the cam shaft position sensor was being replaced. the manufacturer was notified of the defect. the approximate failure mileage was 71,000. js | |||
| 07/06/2009 | 67000 | ||
| While driving down the road the vehicle dies out, and quits running. it then becomes hard to steer and stop. it takes about 2 to 5 minutes before starting back up, sometimes maybe even longer. it dies out any where from 2 to 3 times a day, depending on how long and far i am driving. the speed varies from 10 mph up to 75 mph. | |||
| 05/12/2011 | 101112 | ||
| I own a 2002 chevrolet 2500 hd with the 8.1 (8100 vortec) engine. i had began having problems with the engine stalling while driving periodically. it became a frequent problem. i had the vehicle scanned at a local auto parts store with no fault codes showing. i learned the crankshaft position sensor was at fault by doing some online research. i also learned the same engine had a recall in 2001 and not 2002 ? the fact the vehicle stalls during operation is a serious hazard . chevrolet needs to take responsability for this and recall these vehicles . i changed my own , but chevrolet needs to fix this fast before someone dies if they haven't already ! | |||
| 01/04/2011 | 70887 | ||
| 2002 2500hd silverado with 8.1l gas motor stalling randomly for two months now, at least 3 times a week. took it into the dealer and crankshaft position sensor was at fault, which the dealer told me the 2001 8.1l has open recall but not on 2002!! last time i drove the truck i was nearly t-boned due to the truck dying in intersection. please everyone who has had this problem report it here! we need a recall on this cps before someone dies! i had dealership fix it to the tune of $400!!!!! chevy needs to own this problem! | |||
| 08/22/2010 | 75000 | ||
| Chevy 2002 silverado, with 8.1l engine, stalls without warning randomly. found problem code p0335 logged on diagnostic analyzer (crankshaft position sensor circuit a). contacted dealer and they informed me that there is a recall for model year 2001, but not 2002. scheduled for repair this week. | |||
| 02/22/2010 | 90000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500. the contact stated that while driving the vehicle at 35 mph the vehicle stalled. this was the only time the failure occurred. at first there did not seem to be a problem, but the mechanic put the vehicle on the computer and let it run idle for 6 hours. the vehicle eventually shut down and the code that appeared said that the crankshaft positioning sensor had failed. the mechanic stated that it was the same as recall campaign number 07v521000, which was for the crankshaft sensor failure on the 2001 model. the failure mileage was 90000 and the current mileage was 94000.rl | |||
| 08/22/2010 | 75000 | ||
| Chevy 2002 silverado, with 8.1l engine, stalls without warning randomly. found problem code p0335 logged on diagnostic analyzer (crankshaft position sensor circuit a). contacted dealer and they informed me that there is a recall for model year 2001, but not 2002. scheduled for repair this week. | |||
| 02/22/2010 | 90000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500. the contact stated that while driving the vehicle at 35 mph the vehicle stalled. this was the only time the failure occurred. at first there did not seem to be a problem, but the mechanic put the vehicle on the computer and let it run idle for 6 hours. the vehicle eventually shut down and the code that appeared said that the crankshaft positioning sensor had failed. the mechanic stated that it was the same as recall campaign number 07v521000, which was for the crankshaft sensor failure on the 2001 model. the failure mileage was 90000 and the current mileage was 94000.rl | |||
| 08/22/2010 | 75000 | ||
| Chevy 2002 silverado, with 8.1l engine, stalls without warning randomly. found problem code p0335 logged on diagnostic analyzer (crankshaft position sensor circuit a). contacted dealer and they informed me that there is a recall for model year 2001, but not 2002. scheduled for repair this week. | |||
| 02/22/2010 | 90000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500. the contact stated that while driving the vehicle at 35 mph the vehicle stalled. this was the only time the failure occurred. at first there did not seem to be a problem, but the mechanic put the vehicle on the computer and let it run idle for 6 hours. the vehicle eventually shut down and the code that appeared said that the crankshaft positioning sensor had failed. the mechanic stated that it was the same as recall campaign number 07v521000, which was for the crankshaft sensor failure on the 2001 model. the failure mileage was 90000 and the current mileage was 94000.rl | |||
| 08/22/2010 | 75000 | ||
| Chevy 2002 silverado, with 8.1l engine, stalls without warning randomly. found problem code p0335 logged on diagnostic analyzer (crankshaft position sensor circuit a). contacted dealer and they informed me that there is a recall for model year 2001, but not 2002. scheduled for repair this week. | |||
| 02/22/2010 | 90000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500. the contact stated that while driving the vehicle at 35 mph the vehicle stalled. this was the only time the failure occurred. at first there did not seem to be a problem, but the mechanic put the vehicle on the computer and let it run idle for 6 hours. the vehicle eventually shut down and the code that appeared said that the crankshaft positioning sensor had failed. the mechanic stated that it was the same as recall campaign number 07v521000, which was for the crankshaft sensor failure on the 2001 model. the failure mileage was 90000 and the current mileage was 94000.rl | |||
| 12/23/2009 | 74834 | 1 | |
| Fuel injectors failed and have to be replaced. due to prior class action lawsuit warranty was extended to 200k miles / 7 years. at 8 years and 75,000 miles mine failed. gm refuses to replace / extend warranty. many other customers report same problem and recurring. cost to repair...$5200. gm should be required to recall parts, reimburse current and prior repairs. *tr | |||
| 08/01/2009 | 100145 | 1 | |
| I currently drive a 2002 chevy silverado 2500hd with an 8.1l engine. i've now taken my truck into four different mechanics for the same issue. my truck will randomly shut off the engine. i've had it shut off at stoplights, at highway speeds, driving around town, and everything in-between. occasionally, it won't even start. it sounds like it wants to turn over but to no avail. and when it stops, it takes about 5 minutes to finally get it restarted and driving again. of course, no mechanic can ever figure out what's wrong since it won't act up in the shop. i've had them tell me it could be a host of things from air problems to fuel line problems to electrical issues. no one can give me a straight answer. i've even had one mechanic drop my fuel tank to inspect the pump to see if it's the problem. even then, nothing acted up. there now is a code showing up saying my crank sensor is faulty. almost every mechanic is convinced it's my fuel pump but i have great pressure in the lines. i've noticed several people with my same year and engine have had similar issues. as well, i noticed there was a recall for the crank sensors on 2001 models but not 2002 models. why is this? i think there's just as many issues in that year as there are in following years. this issue can be a real problem if i lose power steering and wreck due to the engine shutting off! how is this not a recall for 2002 and yet a recall for 2001? i have yet to see a ses light go on for this issue. i've got just over 100,000 miles on this truck. please tell me that this will be a recall or at least this is the issue surrounding my problems! *tr | |||
| 12/14/2008 | 95000 | 1 | |
| I have a 2002 chevy silverado 2500 hd 4x5 8.1, i have replaced the crankshaft position sensor a year ago and now i am getting the error code again stating its is bad again. this is not a cheap part and very difficult to change, what is the problem. *tr | |||
| 10/16/2008 | 52000 | 1 | |
| Chevrolet 2500hd w/ 8.1 liter engine, stalls and hesitates. the engine will usually restart but will stall again. i stalled in an intersection and was nearly struck by a ford mustang. dealership diagnosis - crankshaft position sensor. *tr | |||
| 02/20/2008 | 56463 | 2 | 11/01/2001 |
| Tl*the contact owns a 2002 chevrolet silverado 2500 hd. the contact stated that the crank position sensor failed while driving less than 55 mph. the vehicle completely lost power and shut off. after a few minutes, the vehicle restarted. the dealer replaced the battery cable and stated that the failure was remedied. the following day, while driving 10 mph, the failure recurred. the dealer performed a diagnostic and took the vehicle for a test drive. the vehicle failed again and the dealer stated that the crankshaft sensor was defective. they replaced the crankshaft position sensor. the failure mileage was 56,463 and current mileage was 64,000. updated 10/16/08 *bf the consumer stated the 2002 models were recalled for this problem. updated 10/21/08. *jb | |||
| 03/21/2008 | 37000 | 1 | |
| We own a 2002 chevrolet silverado ls 2500 hd with allison trans. & vortec 8100 8.1 liter v8 engine. the check-engine light was coming on, the engine ran rough, and sometimes stalled completely, usually after starting up from a stop. our dealer replaced the crank sensor and we have had no problems since. however, we recently heard (and found information on your website) that 29 of 2001 chevy or gmc models had a recall for crank sensors (nhtsa #ea06016). is an investigation under way for the 2002 models? who do we need to contact? *tr | |||
| 05/15/2008 | 110000 | 1 | |
| Crankshaft position sensor is operating intermittently causing vehicle stalling during normal driving. this failure is so far random and may or may not occur each time the vehicle is driven. no ses light accompanies this failure. so far engine will restart after 10-15 seconds with key off. this failure seems similar to nhtsa campaign # 07v521000 addressing the same issue on the previous model year of this vehicle. this failure has been ongoing for the past several months and seems to be occurring more frequently lately. *tr | |||
| 04/01/2008 | 68000 | 3 | 01/01/2002 |
| While driving under normal highway conditions, the engine has stalled three times in two weeks. this causes a loss of power steering and power brakes. at this point i have been able to safely pull off of the road, as it has not occurred during congested traffic. while searching the database i found similar failures of 2001 8.1l engines that were recalled to replace the crankshaft position sensor. *tr | |||
| 01/11/2008 | 90000 | 1 | 01/05/2002 |
| Vehicle stalls suddnly while driving. no definite pattern to the stalling. stalls at least once a day. has been occuring for about the last year to year and a half. will pull over, wait anywhere between 5-20min and the vehicle wil start again. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/15/2008 | 32000 | ||
| I have the 2002 silverado 2500hd with the 8.1l engine and i have random stalling while driving at any speed or even standing at a stop light. it has just started to not start from a cold start too.this happens 4 to 5 time a day. | |||
| 07/15/2009 | 90000 | ||
| 2002 chevrolet 2500 hd 8.1 liter v-8 gas engine, engine randomly shuts off while operating vehicle, will restart sometimes while still rolling and sometimes takes 30 minutes to restart. | |||
| 06/14/2009 | 98696 | ||
| Tl*the contact owns a 2002 chevrolet silverado 2500 hd. while driving 60 mph, the vehicle stalled and shut off completely. there was no power steering and the brakes were stiff. the vehicle restarted after a couple of minutes and the contact drove to his residence. the dealer performed a diagnostic and stated that the crank sensor was faulty and rendered failure code number p0335. the contact paid for the repair. the failure mileage was 98,696. | |||
| 09/02/2008 | 55000 | 1 | |
| I have a 2002 chevy silverado 2500hd with a 8.1. two months ago the truck just stalled while i was driving it and then immediately re-started. since then there have been several occasions where the truck simply shuts off while i am driving. it has become progressively difficult to restart the engine. i stalled out in the middle of an intersection the other day and sat there for 2-3 minutes trying to start the truck. there seems to be no rhyme or reason to when or why this happens. my engine light has never been tripped by this problem. after reading the trouble codes and consulting with several mechanics we determined the problem to be the crank shaft position sensor. as i read through complaints on this website i notice this is a fairly common problem. it is also very dangerous. with the amount of complaints and the level of danger associated with this i would hope this would be recalled for the safety reasons. *tr | |||
| 09/26/2006 | 74950 | 4 | |
| 2002 2500hd silverado with 8.1 engine. two times it cranked with no start. two other times it shut off at highway speeds with no warning of any kind. changed the fuel pump and fuel filter. finally changed the crank sensor. the sensor fixed the problem. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 03/28/2008 | 999999 | 1 | |
| 2002 chevrolet silverado equipped with duramax diesel engine, fuel injector bodies cracked filling engine crank case with diesel fuel. i found the condition before any damage could occur. if this condition was not caught like i did, the fuel in the oil would over flow from the engine crank case and spray under the vehicle potentially causing a fire. vehicle was taken to chevrolet dealership where the fuel injectors are being replaced by a special campaign. dealer was reluctant to replace fuel injectors due to not meeting all conditions mandated by gm. gm has extended warranty for this problem to 7 years or 200k miles, but has not done a recall. these fuel injectors have an extremely high failure rate and many leak fuel into the crank case which could be a potential fire hazard. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 01/31/2011 | 70000 | ||
| Exhaust manifold bolts on 2002 chevrolet 2500 hd 6.0 l v8 are broken at the back bolt on the drivers side. the passanger side exhaust manifold is cracked between the 3rd and 4th bolt from the front. i replaced the bolts on the driver side, except for the back one that is sheared off flush with the cylinder head. the only way to get this particular bolt out is to remove the cylinder head from the engine so that a machine shop can drill out the offending bolt. the replacement bolts that i purchased from the gm dealer were a much sturdier bolt that had a much larger head on the bolt. to me this indicates knowledge that there is a problem and that gm is aware of it. this will most certainly lead to an exhaust leak that will cause the check engine light to come on. a vehicle with the check engine light on cannot pass a field emissions test and will result in a revocation of the vehicles registration until the problem is corrected. this is now a serious problem that is very expensive to repair. gm should be held accountable for the possible epa violations that this well documented issue is now causing. this vehicle only has 70,000 miles on it, very low for a 2002. | |||
| 01/13/2011 | 47540 | ||
| For the second time --last time about 3 years ago --the dealer tells me that the rear exhust manifold bolts have sheared off . i hear from other mechanics and the internet that this happens all the time on silverados . it is very expensive to repair . | |||
| 12/07/2008 | 93450 | 1 | |
| Broken exhaust bolts on my 2002 chevy 2500 hd truck, i went to the local garage and they told me they had worked on 6 other trucks with the same problem. there was a gm sales men there and said they have been having alot of trouble with the bolts breaking on the 6.0 motors. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 09/10/2007 | 78000 | 20 | 09/01/2006 |
| Just regarding gm recall no. 06083 all 2001 silverado @500/3500 hd models with the 8.1l gas engines: all the crankshaft sensors are to be recalled in that year only when the problem exist in all 8.1l engines up to 2006. i had a 900 dollar bill from a dealership to try and fix this problem and then the problem wasn't even solved. i bought the part myself and installed it myself. i feel that all years should be recalled. this is a serious problem because the engine would fail while driving down the road a highway speeds. thanks *tr | |||