Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
06/01/2008600001
 Dashboard starting to peel, vehicle is has always been garage kept, not driven to work and left out in sun all day on regular basis. peels like it has a thin membrane on the outside and it is molting. *tr
01/14/2008135000111/18/2001
 Chevrolet silverado 2002 and others have a serious brake line rust out condition. this can cause loss of brakes and crash. the lines should not rust out on 6 years. *tr
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
11/08/2008350001
 Silverado 2500 hd v8 brake & rotor replacement 37,800 miles we purchased a brand new 2002 chevrolet silverado hd 4 x 4 from fitzgerald auto mall. the truck was pampered, no rough off road excursions, even kept it in the garage. with only 37,800 miles we were literally shocked to discover all four rotors not only had significant rust but metal was actually chipping, flaking, and crumbling from the rotors. all four rotors had to be replaced along with the brake pads. the pads had worn but not [repeat not] down to the wear sensors and were replaced for safety reasons. the cost for the repair was $1,150.00. we have other vehicles none of them manufactured by gm and never experienced this type of wear or damage to rotors. the only safety recall we were advised of affected the tailgate cables. the tailgate cables prematurely corroded and failed. the national highway traffic safety administration should be alerted as this poses a significant safety risk for anyone who unwittingly experiences this problem. left undetected these rotors would have failed causing an absolute and sudden loss of braking capacity. if ford motor company had to accept responsibility for recalling millions of unsafe firestone tires - why hasn't this problem been addressed by gm? *tr
STRUCTURE - FRAME AND MEMBERS
07/12/201038966
 I want to add another case to your investigation of brake line failures on gm trucks. i live in maryland and have a 2002 chevy silverado 2500hd with only 40,000 miles on it. my brake lines rusted through in three separate incidents this year. first, the front wheel speed sensors/abs system failed in april, 2010. next, in july, the front part of the lines gave way when being backed out of the garage after getting an oil change. that garage replaced the front part of the brake lines only. finally in september, the rear brake lines rusted through right in my driveway. luckily, i was not traveling at speed for either of these events, but it was a major expense and inconvenience, especially having it happen twice like that. i also had the line on the power steering fluid cooler rust through in the april repair, and there is way more rust in general on the undercarriage than there should be. the body and engine are just fine. i hope your investigation leads to a recall.