Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/08/2011114000
 I have a 2002 chevrolet silverado 2500hd lt ext. cab lb7 duramax 5 speed allison transmission, it has 114000 miles on it. this truck has been serviced as directed since new. the truck started using lots of fuel, at an idle it serged between 700 & 900 rpm's, and oil started blowing out the blowby tube. i have just found out that 3 fuel injectors are leaking fuel, with a possible head gasket leak,filling my crankcase with diesel, causing oil to blow out all over the truck, road and whatever else it can land on. while investigating what to do, to fix the truck i've found 3 other people i know that have duramax's, and they are going through the same problems. it's going to take me a year to save the money i need to fix this truck. i'm even going to do the work myself. in my opinion gm should be ashamed. they should at leased pay for the parts. the cheapest injectors i've found are $225.00 apiece with a $125.00 core charge. it's recomended that all 8 injectors be replaced at once. i've also been told these engines have defective head gaskets. that will cost another $600.00 for parts, and $110.00 for special tools i need to do the job. when i forked over the $40,000 cash inheritince money to buy this truck, i didn't signup for this.
01/10/201095000
 On 01/10/2010 at 2:45 a.m. we were awakened by a passer by who noticed our truck was on fire. by the time the fire department was able to put the fire out it had completely destroyed our truck, our car ,our grandsons truck and $66,000.00 damage to the house we were renting. we lost our vehicles and 90% of everything we own. it was determined to be the engine block heater in our 2002 chevy silverado 2500 hd. we have been in contact with general motors. we gave them all the fire reports from both west valley city fire department as well as the report and pictures provided by the investigator. they do not claim any responsibility for the fire and will not compinsate us for our loss.
05/22/201057490
 Upon starting my 2002 chevrolet silverado with duramax engine to move it backwards 40 feet to hookup a trailer, i had no apparent power assist on brakes or steering. a second attempt to restart the engine and back up resulted in the same result, no power assist on steering or brakes. a third attempt to move the truck proved successful. this is first time this condition has appeared on this vehicle.
12/15/200660000
 Corrosion of brake lines on a 2002 chev 2500hd, failure in winter of 06, line repaired. failure in winter of 08, line repaired. in 08 all lines show signs of flaking, delaminating and corrosion.