Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/01/2010 | 26000 | ||
| Tl- the contact owns a 2003 chevrolet silverado 2500 hd. the contact was driving 45 mph and applied the brakes but the vehicle failed to immediately decelerate, increasing stopping distance and time. the abs warning light was illuminated sporadically prior to the failure. the vehicle was taken to the dealer and the instrument panel was replaced. the brake line was also repaired. the manufacturer was not contacted. the failure mileage was 26,000 and the current mileage was 41,500. kmj | |||
| 06/27/2011 | 171000 | ||
| Tl-the contact owns a 2003 chevrolet silverado 2500hd. the contact stated the entire instrument panel and gauges failed to operate. the vehicle was taken to an authorized dealer for a diagnostic testing. the technician informed the instrument panel cluster would need to be replaced. the vehicle had not been repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 171,000. js | |||
| 05/03/2011 | 89900 | ||
| I've had it less than 1 year, and has under 90,000 miles. i left my house and got 1/4 mile down the street and the entire cab of the truck filled with smoke. had to call 911 and have the fire department come to the scene. an electrical fire above the head liner killed the electronics in the entire vehicle. no lights, power seats, radio, dash cluster, external lights and signals, horn, windows,nothing works, engine wont start. the fire appears to have started next to the on star speaker in the headliner. | |||
| 02/18/2011 | 169000 | ||
| All guages quit working. they will work every no and then. | |||
| 12/20/2010 | |||
| I have a chevy silverado 03, 2500hd and i believe there is a defect in the heater blower motor resistor and wire harness that connects to it.i recently changed a blower moter resister back in september, now here is december and the same resistor had blown again.so i replaced with new one, and now the wire harness that connects to it is heating up to apoint that you can smell burning wires. i had called my local dealership and they tell me that they seen this problem on a lot of gm vehicles and want to charge me $160 to change the bad wire harness and blower motor resistor. i dont under stand why this is not recalled for possible being able to start a fire underneath the dashboard.please look into this before a serious accident acures. thank you | |||
| 12/20/2009 | 90000 | ||
| Tl-the contact owns a 2003 chevrolet silverado 2500 hd. while driving approximately 40 mph the speedometer began to display a speed of 10 mph. as a result the vehicle was involved in a crash. the police appeared on the scene and a passenger from another vehicle was reported injured. the vehicle was towed to an independent repair shop where the body damages were repaired but the failure was not diagnosed. the contact also stated that fuel gauge intermittently displays an improper reading. the speedometer continues to intermittently display improper readings. the failure mileage was 90,000 and the current mileage was 104,000. the vin was unavailable. sm. | |||
| 12/20/2010 | |||
| I have a chevy silverado 03, 2500hd and i believe there is a defect in the heater blower motor resistor and wire harness that connects to it.i recently changed a blower moter resister back in september, now here is december and the same resistor had blown again.so i replaced with new one, and now the wire harness that connects to it is heating up to apoint that you can smell burning wires. i had called my local dealership and they tell me that they seen this problem on a lot of gm vehicles and want to charge me $160 to change the bad wire harness and blower motor resistor. i dont under stand why this is not recalled for possible being able to start a fire underneath the dashboard.please look into this before a serious accident acures. thank you | |||
| 12/20/2009 | 90000 | ||
| Tl-the contact owns a 2003 chevrolet silverado 2500 hd. while driving approximately 40 mph the speedometer began to display a speed of 10 mph. as a result the vehicle was involved in a crash. the police appeared on the scene and a passenger from another vehicle was reported injured. the vehicle was towed to an independent repair shop where the body damages were repaired but the failure was not diagnosed. the contact also stated that fuel gauge intermittently displays an improper reading. the speedometer continues to intermittently display improper readings. the failure mileage was 90,000 and the current mileage was 104,000. the vin was unavailable. sm. | |||
| 01/15/2007 | 140000 | ||
| Tl-the contact owns a 2003 chevrolet silverado 2500 hd. while driving approximately 55-60 mph he noticed that the instrument cluster was not working. he stated the instrument cluster was at zero. the vehicle was taken to a local mechanic and they were still looking at the vehicle at the time of the report. he stated the instrument cluster has been replaced once in 2007. the manufactured was called and they stated there was nothing they could do to assist with the cost of the repairs. the failure mileage was 140,000 and the current mileage was approximately 150,000. vwb | |||
| 06/25/2010 | 100000 | ||
| Tl- the contact owns a 2003 chevrolet silverado 2500 hd. the contact stated that recently while pulling out onto the highway the vehicle would not accelerate. the vehicle has automatic headlights and if their on the vehicle looses all throttle. if the headlights are out the vehicle will accelerate. if the high beam switch is turned on the vehicle cuts off. to clear the failure the owner has to stop the vehicle and turn the lights on and restart it. the codes displayed when this failure happens are p0220, p010758, p1516, p1518, p1860. the dealer stated to bring the vehicle in and they will run diagnostics again. the vehicle has not been repaired. the failure mileage was approximately 100,000. rd | |||
| 11/10/2009 | 100000 | 1 | |
| Instrument cluster failure. *tr | |||
| 02/18/2009 | 147000 | 1 | |
| The 2003 chevrolet silverado 2500 hd reduced engine power displays on the dash. this causes the vehicle to lose power at any time. this happened back in february, took it into the dealership for service, and they replaced the throttle body housing. i was driving the vehicle after the housing was replaced, and lost power 2 more times before i could get it in for service. took it back to the dealer, and they replaced the electronic throttle component. i received the message 2 more times. took the truck back, and they replaced the computer. same problem. the truck is at the dealer now. *tr | |||
| 04/06/2009 | 82000 | 1 | |
| Instrument cluster suddenly losing power and going off and on. research on recall states recall is only good up to 70,000 miles and 2003 chevy 2500hd has 82,000 miles on it. *tr | |||
| 06/28/2007 | 74417 | ||
| Tl*the contact owns a 2003 chevrolet silverado 2500 hd. when the contact started the vehicle, she noticed that the abs warning indicator was illuminated on the instrument panel. the instrument panel became inoperable and she could not read the speedometer and other gauges. the dealer replaced the instrument cluster panel at the cost of $1,383. on a separate occasion, the instrument panel failed again, including the fuel gauge, speedometer, and warning lights. the dealer stated that the instrument cluster panel failed a second time. the repair would cost over $1,800. no repairs have been performed on the vehicle. the failure mileage was 74,417 and current mileage was 128,880. | |||
| 02/08/2009 | 162462 | ||
| Tl*the contact owns a 2003 chevrolet silverado 2500 hd. while driving approximately 65 mph, the driver's side air bag suddenly deployed. the sudden deployment hindered the contact's visibility, along with the smoke and powder that emitted from the air bag. he attempted to open the windows and noticed that all electricity in the vehicle was lost. he could not unlock the doors or roll down the windows. the dealer was unable to determine the cause of the failure and stated that it was not covered under warranty. the contact would be responsible for the repair costs. the manufacturer has not been notified. the current and failure mileages were 162,462. | |||
| 10/01/2008 | 1 | ||
| 2003 chevy 2500hd speedometer failure. *tr | |||
| 11/03/2008 | 94000 | 1 | |
| Drove vehicle and noticed fan blower was not working, located fuse for blower, pulled and verified fuse is ok. put fuse back in checked blower and fan was working. the next day my husband drove the vehicle for approx.10 min and smoke started billowing out from under the dash (pass. side). he turned around, came home and we used a fire extinguisher to put out the fire under the glove box and also covered by a plastic covering not quickly able to be removed. disconnected the batteries and removed the cover exposing the wiring. we can see the wiring and relay that have melted. called gm (11/3, 9 - 10 bus. days to respond), the vehicle is over warranty coverage, because i don't feel that a 5yr vehicle should just catch on fire. gm responded with a denial because of ma laws but i live in me so they are looking into it again with the cs rep that handles me. meanwhile i do not have a vehicle to drive. have an issue with taillight burning housing and daytime running light comes on and off. socket looks burnt, light bulb is fine but does not consistently work. have also had the speedo issue - gm fixed, replaced front hubs my cost, & replaced glow plugs. now trying to determine if i'm having same tranny issues others have reported. so far not so impressed. have reported fire issue to my insurance co. to document problem. until truck is plugged in it is impossible to determine extent of damage. *tr | |||
| 12/01/2006 | 60000 | 1 | |
| It was first in winter of 2006 that it first happen, the speedometer showed that i was going 20 mph when i stopped the truck, but it reset itself when i went and started it the next time, and i thought that was strange i had about 60k on the truck. in the summer of 2007 got letter saying that if interment panel gauges become inoperative to bring it in, as long as the mileage is less that 70k, i checked and mine was 77k so didn?t bring it in. this malfunction didn?t happen again till the winter of 2007 when it happened about a dozen time, this time took it in to see if they would replace it, but they said it was over the limit, (70k) and it would cost me $550 to replace. i believe that it is a danger for gm to have vehicle being driven on the highway that are not operating safely. *red. *tr | |||
| 05/28/2008 | 70000 | 1 | |
| 1. my silverado 2500hd, 2003 speedometer stopped working around 70k miles, 3 years ago. 2. at the time i was told it would be $525 to fix it - replacing a small plastic gear in the dash. i decided not to waste the money and lived with it. 3. in january 2008, i received a letter from gm saying the broken speedometer for my truck was a defect and it would be fixed at no charge if i was with in 7 years old and 70k miles. 4. i took my truck into esinger chevrolet in kalispell, montana on may 28, 2008. they repaired the speedometer and billed me $414.85, on 5. my truck had 118,735 miles on it so esinger would not cover it under the recall program. i would like to request that gm reconsider this decision since the speedometer broke 3 years earlier and it was around 70k miles. it is known there is a problem with the speedometer and i feel it should have been repaired at no charge. your consideration of crediting me the $414.85 would be much appreciated. i have been a long time owner and buyer of new chevy trucks for the last 20 years. sincerely, randy wilson *tr | |||
| 10/26/2006 | 51000 | 1 | 08/16/2003 |
| Normal 55-60 mph drive on interstate to work. speedometer began to stick at 45 mph even though vehicle was going faster. speedometer needle now moves in a jerky fashion slowly up & slowly back down. noticed online that seems to be a re-occurring problem with 2003 chevrolet vehicles and still no recall. i will not pay $1000 to have this problem fixed. chevrolet needs to step up and acknowledge their problem and have a recall. my vehicle is a 2003 chevrolet 2500hd crew cab 4x4. *nm | |||
| 01/01/1901 | 1 | ||
| 2003 chevrolet 2500 headlights and instrument panel lights will illuminate while vehicle is parked and turned off. mechanic is unable to identify the problem. *kb *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/15/2005 | 54385 | 5 | 06/11/2003 |
| Consumer complaint concerning transmission failures on 2003 silverado. *ts the transmission fluid was burnt, the reverse gear was inoperable and the transmission shifter was loose. the power steering fluid was low. fluid was leaking from the gear box. the front seal on the power steering pump was worn and leaking, as well as the lower hose. the water pump gasket and lower radiator hose was leaking. the battery was replaced because it would not hold a charge. the a/c would only blow out air from the defrost vents. the a/c heater mode door actuator was worn. the check engine light illuminated. the fuel filter was replaced. the panel on the drivers seat was warped. the tires were replaced, however months later one of the tires developed a slow leak, due to a pin hole located in the sidewall. the rear pads and rotors were replaced. the front and rear shocks were replaced. the tail gate support cables were replaced. the rear tire blew out while driving. the second row seat belt was inoperative. *jb | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 10/21/2006 | 43000 | 2 | 04/10/2003 |
| Engine will fail to start. second time with problem 10/21/06. replaced fuse to crank relay fuse blows immediately. made the truck useless for several days making travel to work hectic. same fuse controls turn signals as well. *nm | |||