Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/10/200950001
 Steering in 2003 chevy silverado ..intermediate steering shaft. terrible noise and vibrations can be heard and felt thru the floorboard. had fixed after several complaints to numerous gm dealers. no one would acknowledge while under warranty. now they say its a problem, all chevy's have it. this should be a recall situation even if its only because of the price we pay for the vehicles!!! *tr
02/06/20091
 Steering column is bad definitely is a safety issue chevrolet has no recall on this but wants to charge 300 to fix this why isn't it a recall i could lose control of the vehicle. *tr
04/10/2005800001
 My 2003 chevrolet 2500hd truck has had the power steering pump go out three times. when it goes out the steering and brakes fail and make it very hazardous to continue requiring me to stop and have some one pick up my truck and haul it home. i've also had my air conditioning go out twice and is nearing failure again. the front hub assembly has also gone out twice on this truck. once the repair was made under warranty. *tr
01/01/2007460001
 Tl*the contact owns a 2003 chevrolet silverado 2500 hd. when driving in reverse or making left and right turns at various speeds, the steering wheel makes a loud crackling noise. the vehicle was taken to an auto garage. the failure was diagnosed as the lower steering column shaft and the column flex coupling, in which the mechanic replaced both. the manufacturer stated that they were aware of the failure; however, there was no recall. the failure mileage was 46,000 and current mileage was 61,804. updated 06/25/08 *bf
06/20/200612527106/05/2003
 Dt*: the contact stated while driving at any speed there was a vibration and a rattling noise within the steering. the vehicle was inspected by a dealer who replaced the steering column. afterwards, the problem returned and the vehicle was inspected again by the dealer. the dealer determined the steering column did not need to be replaced, but greased to decrease the rattling noise. the manufacturer was alerted. the consumer stated the intermediate shaft was replaced. the consumer stated the vehicle is starting to make noise again. updated 11/03/06. *jb
STEERING - COLUMN
11/06/200622000212/01/2003
 Dt*: the contact stated there was a rattling noise in the vehicle. the service dealer previously greased the intermediate steering shaft to resolve the issue. after the service, the rattling sound returned. after the second incident, the service dealer stated the steering shaft will need to be greased every 10000 miles to keep the rattling sound away. the contact expressed concern over long term damage to the steering shaft due to this problem.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
01/15/200554385506/11/2003
 Consumer complaint concerning transmission failures on 2003 silverado. *ts the transmission fluid was burnt, the reverse gear was inoperable and the transmission shifter was loose. the power steering fluid was low. fluid was leaking from the gear box. the front seal on the power steering pump was worn and leaking, as well as the lower hose. the water pump gasket and lower radiator hose was leaking. the battery was replaced because it would not hold a charge. the a/c would only blow out air from the defrost vents. the a/c heater mode door actuator was worn. the check engine light illuminated. the fuel filter was replaced. the panel on the drivers seat was warped. the tires were replaced, however months later one of the tires developed a slow leak, due to a pin hole located in the sidewall. the rear pads and rotors were replaced. the front and rear shocks were replaced. the tail gate support cables were replaced. the rear tire blew out while driving. the second row seat belt was inoperative. *jb