Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/12/200962000
 Tl- the contact own a 2003 chevrolet silverado 2500hd. the contact stated that the brake lines, fuel lines, fuel straps and the exhaust manifold were rusted and corroded. the vehicle was taken to a local mechanic for routine maintenance and when the contact was advised of the failure. the dealer was notified who advised the contact that they would not repair the vehicle because most vehicles within the eastern region experienced the same rust failure. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was unavailable. the failure mileage was 62,000. kmj
03/12/200962000
 Tl- the contact own a 2003 chevrolet silverado 2500hd. the contact stated the brake lines, fuel lines, fuel straps and the exhaust manifold are rusted and corroded. the vehicle was taken to a mechanic shop for routine maintenance and noticed all the rusted parts under the vehicle. the dealer was notified who stated they will not repair the vehicle because most vehicles within the eastern region has rust and corrosion under the vehicle. the vehicle was not repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 62,000. mw
01/15/200554385506/11/2003
 Consumer complaint concerning transmission failures on 2003 silverado. *ts the transmission fluid was burnt, the reverse gear was inoperable and the transmission shifter was loose. the power steering fluid was low. fluid was leaking from the gear box. the front seal on the power steering pump was worn and leaking, as well as the lower hose. the water pump gasket and lower radiator hose was leaking. the battery was replaced because it would not hold a charge. the a/c would only blow out air from the defrost vents. the a/c heater mode door actuator was worn. the check engine light illuminated. the fuel filter was replaced. the panel on the drivers seat was warped. the tires were replaced, however months later one of the tires developed a slow leak, due to a pin hole located in the sidewall. the rear pads and rotors were replaced. the front and rear shocks were replaced. the tail gate support cables were replaced. the rear tire blew out while driving. the second row seat belt was inoperative. *jb
SUSPENSION - FRONT
04/02/201056500
 Right side wheel bearing assembly totally shot with less than 57,000 miles on truck
09/14/2008790001
 I was driving down a switchback and the right front 1/2 of the axel and wheel (tire and rim) separated, leaving me riding on the right tie-rod and bumper. the axel and tire/rim bounced off the hood and slammed down the right side of the truck taking out all the glass and damaging the roof and side. i parked it by the side of the road by pushing the emergency break, if i had pushed the main break i would have been in the left lane and over the side of the mountain. the linkage between the right and left sides failed according to the chevrolet dealership. *tr
04/10/2005800001
 My 2003 chevrolet 2500hd truck has had the power steering pump go out three times. when it goes out the steering and brakes fail and make it very hazardous to continue requiring me to stop and have some one pick up my truck and haul it home. i've also had my air conditioning go out twice and is nearing failure again. the front hub assembly has also gone out twice on this truck. once the repair was made under warranty. *tr
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
11/24/200620244206/30/2003
 Tl *- the contact stated that while making a right turn he heard a cracking noise in his vehicle. while checking his vehicle he noticed a lot of grease coming out of the right front wheel. the same day the contact took the vehicle to a mechanic (not a dealership) and the mechanic stated that the problem was with his lower ball joint. that opinion, he then contacted the manufacture and they advised him to take the vehicle to a certified dealer and get a diagnosis on vehicle. when he took it to his local dealership on 12-02-06 they stated that the right front axle joint was damage. as well as this problem the contact experience a problem with the speedometer on 11-26-06. the speedometer was not working properly, the speedometer does not move when accelerating. the contact has also stated that he has a copy of the diagnosis.
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
11/09/2006457232
 Dt*: the contact stated the upper ball joint was replaced in june of 2006 and on 11/9/2006 the ball joint fractured while the vehicle was traveling 35 mph. the service dealer and manufacturer were notified.
SUSPENSION - FRONT - HUB
06/03/200515000210/19/2002
 Tl*the contact observed that the right front wheel bearing on the 2003 chevrolet silverado 2500 hd was damaged. the dealer replaced the right front hub assembly. after 2 years the failure recurred on both wheels. the vehicle has not been repaired. the failure mileage was 15000. the current mileage was 26000. *ak
12/12/200667500107/12/2003
 My chevrolet 2500hd began making noise from the front end at 67,500 miles. the right front wheel bearing assembly failed, there was no accident involved. the worn assembly is available for inspection. according to the repair shop this a quite common failure in the 2500hd. had this been a catastrophic failure at highway speeds, the results very well could have been insurmountable. the assembly contains non grease sealed bearings that should not fail at this rate. *jb
SUSPENSION - FRONT - WHEEL BEARING
04/15/200835700
 Tl*the contact owns a 2003 chevrolet silverado 2500 hd. while driving at any speed, the brake pedal would pulsate. the dealer stated that all of the brakes, abs sensors, front and rear rotors, and front wheel bearings needed to be replaced. in addition, the brake line and transmission needed to be flushed. the current mileage was 36,400 and failure mileage was 35,700.
06/03/200515000210/19/2002
 Tl*the contact observed that the right front wheel bearing on the 2003 chevrolet silverado 2500 hd was damaged. the dealer replaced the right front hub assembly. after 2 years the failure recurred on both wheels. the vehicle has not been repaired. the failure mileage was 15000. the current mileage was 26000. *ak