Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
07/11/201297000
 Tl -the contact owns a 2004 chevrolet silverado 2500 hd. while driving approximately 10 mph, the contact abnormally depressed the brake pedal into the floor board. the vehicle was taken to an independent mechanic where the contact was advised that the brake lines were fractured due to corrosion and were leaking brake fluid. the front brake lines were also replaced because they were corroded and leaking brake fluid. the vehicle was repaired. also the speedometer would not display an accurate reading. the speedometer was not repaired. the approximate failure mileage was 97,000. kmj
07/11/201297000
 Tl -the contact owns a 2004 chevrolet silverado 2500 hd. while driving approximately 10 mph the contact depressed the brake pedal and noticed it dropped to the floor board. the vehicle was taken to an independent mechanic. the mechanic stated the rear brake lines had fractured due to corrosion and were leaking brake fluid. the front brake lines were also replaced because they were corroded and leaking brake fluid. the vehicle was repaired. also the speedometer would not display an accurate reading. the speedometer was not repaired. the approximate failure mileage was 97,000. da
06/24/2012107138
 While driving at slow speed in a very congested area, the brake pedal suddenly got very soft and went all the way to the floor. braking became extremely limited. with the drivers window open there was the smell of brake fluid. if this failure had occurred 5 minutes earlier while braking from highway speed it would have certainly resulted in a serious accident. once stopped, a trail of brake fluid was apparent and a puddle had formed on the ground under where the driver sits. closer inspection showed one of the brake lines that runs from the master cylinder on the firewall to the abs control unit mounted to the inside of the frame rail on the driver's side had ruptured. this brake line, as well as the adjacent line to the abs controller, and the line from the abs controller to the rear axle showed signs of severe corrosion. the surface was red and large chunks of corroded brake line material were falling off. the abs controller, fuel lines in the area, and the frame rail itself showed very limited signs of corrosion typical of a 7 year old vehicle in a salt belt state. 8 months prior the vehicle was serviced by the dealer it was purchased and a report was submitted stating the brake lines were in good condition.
06/28/201255270
 I was driving on secondary road doing approx 30 mph, with 2 vehicles in front of me. the first vehicle hit brakes to turn into a parking lot, 2nd vehicle applied brakes , i applied brakes in my truck and pedal went to floor. fortunately i was able to avoid hitting the vehicle in front of me, ( a minivan with a woman driving and 2 or 3 children in the back seats) i was approx one mile from home and was able to get to my driveway by using low gear and i had minimal braking with pedal going almost to the floor. checked it in my driveway and found brake line had burst due to corrosion of steel brake lines. this vehicle has only 55, 271 miles and is 8 yrs old . from what i have read online this is a common issue with chevy trucks for years. chevrolet and the dealer i bought it from gave me the runaround and absolutely refuses to do anything about it, even though i have a extended bumper to bumper warrantee that i paid $2,000 for.! with the number of complaints on this matter, i would think the nhtsb would force gm to do something about these issues as i am sure there must have been many accidents caused by this problem, and, i might add how many fatalities???. dealer service mgr. told me they put cheap lines in to keep costs down so people will buy them. heck of a great answer for something that brand new is approx $50,000 .
06/24/2012107138
 While driving at slow speed in a very congested area, the brake pedal suddenly got very soft and went all the way to the floor. braking became extremely limited. with the drivers window open there was the smell of brake fluid. if this failure had occurred 5 minutes earlier while braking from highway speed it would have certainly resulted in a serious accident. once stopped, a trail of brake fluid was apparent and a puddle had formed on the ground under where the driver sits. closer inspection showed one of the brake lines that runs from the master cylinder on the firewall to the abs control unit mounted to the inside of the frame rail on the driver's side had ruptured. this brake line, as well as the adjacent line to the abs controller, and the line from the abs controller to the rear axle showed signs of severe corrosion. the surface was red and large chunks of corroded brake line material were falling off. the abs controller, fuel lines in the area, and the frame rail itself showed very limited signs of corrosion typical of a 7 year old vehicle in a salt belt state. 8 months prior the vehicle was serviced by the dealer it was purchased and a report was submitted stating the brake lines were in good condition.
06/28/201255270
 I was driving on secondary road doing approx 30 mph, with 2 vehicles in front of me. the first vehicle hit brakes to turn into a parking lot, 2nd vehicle applied brakes , i applied brakes in my truck and pedal went to floor. fortunately i was able to avoid hitting the vehicle in front of me, ( a minivan with a woman driving and 2 or 3 children in the back seats) i was approx one mile from home and was able to get to my driveway by using low gear and i had minimal braking with pedal going almost to the floor. checked it in my driveway and found brake line had burst due to corrosion of steel brake lines. this vehicle has only 55, 271 miles and is 8 yrs old . from what i have read online this is a common issue with chevy trucks for years. chevrolet and the dealer i bought it from gave me the runaround and absolutely refuses to do anything about it, even though i have a extended bumper to bumper warrantee that i paid $2,000 for.! with the number of complaints on this matter, i would think the nhtsb would force gm to do something about these issues as i am sure there must have been many accidents caused by this problem, and, i might add how many fatalities???. dealer service mgr. told me they put cheap lines in to keep costs down so people will buy them. heck of a great answer for something that brand new is approx $50,000 .
06/24/2012107138
 While driving at slow speed in a very congested area, the brake pedal suddenly got very soft and went all the way to the floor. braking became extremely limited. with the drivers window open there was the smell of brake fluid. if this failure had occurred 5 minutes earlier while braking from highway speed it would have certainly resulted in a serious accident. once stopped, a trail of brake fluid was apparent and a puddle had formed on the ground under where the driver sits. closer inspection showed one of the brake lines that runs from the master cylinder on the firewall to the abs control unit mounted to the inside of the frame rail on the driver's side had ruptured. this brake line, as well as the adjacent line to the abs controller, and the line from the abs controller to the rear axle showed signs of severe corrosion. the surface was red and large chunks of corroded brake line material were falling off. the abs controller, fuel lines in the area, and the frame rail itself showed very limited signs of corrosion typical of a 7 year old vehicle in a salt belt state. 8 months prior the vehicle was serviced by the dealer it was purchased and a report was submitted stating the brake lines were in good condition.
06/28/201255270
 I was driving on secondary road doing approx 30 mph, with 2 vehicles in front of me. the first vehicle hit brakes to turn into a parking lot, 2nd vehicle applied brakes , i applied brakes in my truck and pedal went to floor. fortunately i was able to avoid hitting the vehicle in front of me, ( a minivan with a woman driving and 2 or 3 children in the back seats) i was approx one mile from home and was able to get to my driveway by using low gear and i had minimal braking with pedal going almost to the floor. checked it in my driveway and found brake line had burst due to corrosion of steel brake lines. this vehicle has only 55, 271 miles and is 8 yrs old . from what i have read online this is a common issue with chevy trucks for years. chevrolet and the dealer i bought it from gave me the runaround and absolutely refuses to do anything about it, even though i have a extended bumper to bumper warrantee that i paid $2,000 for.! with the number of complaints on this matter, i would think the nhtsb would force gm to do something about these issues as i am sure there must have been many accidents caused by this problem, and, i might add how many fatalities???. dealer service mgr. told me they put cheap lines in to keep costs down so people will buy them. heck of a great answer for something that brand new is approx $50,000 .
06/09/201229975
 Started vehicle in driveway. stepped on brake pedal to shift into reverse. brake pedal went to floor, shifted back to park. shut off engine. looked under vehicle and saw brake fluid all over vehicle undercarriage and on driveway. vehicle is only 8 years and has less than 30k miles.
04/12/2012149016
 Due to brake failure on my wife's 2003 chevy 2500 hd silverado caused by corroded brake lines, i thought it would be wise to have the brake lines on my 2004 chevy 2500 hd silverado checked. upon inspection of the brake lines by fitzgerald auto in frederick, md (where i bought my truck, and where my wife's truck had just had its brake lines replaced), the brake lines were severely corroded. some areas of the brake lines were rusted so badly that they were flaking off. i was informed by the technician and the service adviser that replacement of the brake lines is imminent. and while it was already clear to me from the visual inspection, they both believed replacing the brake lines now was necessary to avoid brake failure in the near future. the total cost for my truck's repair was $1408.95. this is an 8 year old vehicle, and the brake lines should not be in such bad condition in such a short time. i have inspected my neighbor's 2004 ford f250 and his brake lines look brand new (though they are the original brake lines). i have inspected a 2007 chevy avalanche, and that vehicles brake lines look brand new (though they are the original brake lines). whatever material was used on my (and my wife's) model year truck(s), it was substandard, and causes a hazzard.