Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/11/2013 | 60000 | ||
| Tl* the contact owns a 2004 chevrolet silverado 2500 hd. the contact stated that she heard a clicking noise near the dashboard and the brake warning light illuminated on the instrument panel. the contact then applied the brakes however, the brake pedal traveled to the floorboard abnormally and did not stop the vehicle. the vehicle was taken to the dealer for inspection where they advised that the brake lines were corroded and rusted. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 60,000. the vin was unavailable. | |||
| 01/11/2013 | 60000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. the contact stated that she heard a clicking noise near the dashboard and the brake warning light illuminated on the instrument panel. the contact then applied the brakes however, the brake pedal traveled to the floorboard abnormally and did not stop the vehicle. the vehicle was taken to the dealer for inspection where they advised that the brake lines were corroded and rusted. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 60,000. the vin was unavailable. kmj | |||
| 01/11/2013 | 151000 | 1 | |
| My brake pedal went to the floor , i had my trailer with a tractor on i could have wrecked , i had to get my truck towed in and to get 3lines replaced do to rusty brake lines leaking, i was out $100 for towing and $375 to replace my brake lines, i had to get my lines with stainless steel lines so this would not happen again, as good has my brakes have been chevy should have went the extra step and put better lines on their trucks. plus the repair shop could not get pre formed lines they had to custom bend them. *tr | |||
| 01/11/2013 | 60000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. the contact stated that she heard a clicking noise near the dash board and the the brake light illuminated on the instrument panel .the contact stated that then the brakes failed and the pedal went all the way to the floor. the vehicle was taken to the dealer for inspection and they stated that the brake lines had corroded and rusted through. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 60,000. the vin was unavailable. ap | |||
| 01/11/2013 | 151000 | 1 | |
| My brake pedal went to the floor , i had my trailer with a tractor on i could have wrecked , i had to get my truck towed in and to get 3lines replaced do to rusty brake lines leaking, i was out $100 for towing and $375 to replace my brake lines, i had to get my lines with stainless steel lines so this would not happen again, as good has my brakes have been chevy should have went the extra step and put better lines on their trucks. plus the repair shop could not get pre formed lines they had to custom bend them. *tr | |||
| 01/11/2013 | 151000 | ||
| My brake paddle went to the floor , i had my trailer with a tractor on i could have wrecked , i had to get my truck towed in and to get 3lines replaced do to rusty brake lines leaking, i was out $100 for towing and $375 to replace my brake lines, i had to get my lines with stainless steel lines so this would not happen again, as good has my brakes have been chevy should have went the extra step and put better lines on their trucks. plus the repair shop could not get pre formed lines they had to custom bend them | |||
| 09/26/2011 | 33000 | 1 | |
| Brake pedal went to the floor while attempting to stop at an intersection for pedestrian traffic. because of the failure, a pedestrian was almost clipped. *tr | |||
| 08/31/2012 | 100000 | ||
| Tl* the contact owns a 2004 chevrolet silverado 2500 hd. while parked, the contact noticed a leak under the front driver side of the vehicle. the contact inspected the vehicle and replaced the master cylinder. after the repair the failure continued. the contact later noticed power steering fluid leaking and noticed that the hydro boost unit would have to be replaced. there was a recall under nhtsa campaign id number: 05v043000 (service brakes, hydraulic) that could have been related to the failure. the dealer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. | |||
| 09/26/2011 | 33000 | ||
| Brake pedal went to the floor while attempting to stop at an intersection for pedestrian traffic. because of the failure, a pedestrian was almost clipped. | |||
| 08/31/2012 | 100000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. while parked, the contact noticed a leak under the front driver side of the vehicle. the contact inspected the vehicle and replaced the master cylinder. after the repair the failure continued. the contact later noticed power steering fluid leaking and noticed that the hydro boost unit would have to be replaced. there was a recall under nhtsa campaign id number: 05v043000 (service brakes, hydraulic) that could have been related to the failure. the dealer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. kmj | |||
| 09/26/2011 | 33000 | ||
| Brake pedal went to the floor while attempting to stop at an intersection for pedestrian traffic. because of the failure, a pedestrian was almost clipped. | |||
| 08/31/2012 | 100000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. while parked, the contact noticed a leak under the front driver side of the vehicle. the contact inspected the vehicle and replaced the master cylinder. after the repair the failure continued. the contact later noticed power steering fluid leaking and noticed that the hydro boost unit would have to be replaced. there was a recall under nhtsa campaign id number: 05v043000 (service brakes, hydraulic) that could have been related to the failure. the dealer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. kmj | |||
| 09/16/2012 | 62000 | 1 | |
| Tried to stop pedal went to floor . upon inspection multiple brake line failures had occurred. ## vin passed ## chevrolet silverado 2500 hd 2004 crew cab ## *tr | |||
| 08/31/2012 | 100000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. while parked the contact noticed a leak underneath the front driver side of the vehicle. the contact inspected the vehicle and replaced the master cylinder. after the repair the failure continued. the contact noticed power steering fluid was leaking and stated the hydro boost unit would have to be replaced. there was a recall under nhtsa campaign id number: 05v043000 (service brakes, hydraulic) that may be related to the failure. the dealer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. da | |||
| 09/16/2012 | 62000 | 1 | |
| Tried to stop pedal went to floor . upon inspection multiple brake line failures had occurred. ## vin passed ## chevrolet silverado 2500 hd 2004 crew cab ## *tr | |||
| 06/14/2011 | 40000 | 1 | |
| While stopping for traffic, brake pedal on my father's truck went all the way down, nearly causing me to hit the vehicle in front of me. limped the truck home using the emergency brake to stop. once home, noticed brake fluid leaking under truck. upon inspection, discovered brake line from abs module to ps front wheel was rotted through. noticed other brakes lines had significant surface rust. repaired line that ruptured. on 08/19/2012 while slowing for an intersection the brake pedal went all the way down again. limped it home again and discovered brake fluid leaking under two areas of the truck. line that goes from abs module to rear axle is rotted through and another line from abs module to front axle is rotted through. all the metal brake lines along the frame have severe rust on them. will need to replace all brake hard lines for truck to be safe. *tr | |||
| 06/14/2011 | 40000 | ||
| While stopping for traffic, brake pedal on my father's truck went all the way down, nearly causing me to hit the vehicle in front of me. limped the truck home using the emergency brake to stop. once home, noticed brake fluid leaking under truck. upon inspection, discovered brake line from abs module to ps front wheel was rotted through. noticed other brakes lines had signifigant surface rust. repaired line that ruptured. on 08/19/2012 while slowing for an intersection the brake pedal went all the way down again. limped it home again and discovered brake fluid leaking under two areas of the truck. line that goes from abs module to rear axle is rotted through and another line from abs module to front axle is rotted through. all the metal brake lines along the frame have severe rust on them. will need to replace all brake hard lines for truck to be safe. | |||
| 07/11/2012 | 97000 | ||
| Tl* the contact owns a 2004 chevrolet silverado 2500 hd. while driving approximately 10 mph, the contact abnormally depressed the brake pedal into the floor board. the vehicle was taken to an independent mechanic where the contact was advised that the brake lines were fractured due to corrosion and were leaking brake fluid. the front brake lines were also replaced because they were corroded and leaking brake fluid. the vehicle was repaired. also the speedometer would not display an accurate reading. the speedometer was not repaired. the approximate failure mileage was 97,000. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 09/22/2012 | 102892 | ||
| I was driving from the boat launch to park my 2004 chevy silverado 2500hd when the brake pedal went all the way to the floor. i pumped the brakes as i slowly approached my parking spot, however, i could not get any pressure to build up in the system. with no action on the brake calipers, i used my parking brake to stop as i entered my parking spot. there was no warning or indicator light alerting me to any brake problems. after parking i noticed a leaking brake line under the driver's side near the abs brake module. i made a temporary repair, attempted to bleed and pump up the brakes which resulted in the rear brake line blowing out right at the hose connection. still no warning or indicator light came on to alert me to any problems with the brake system. i had the vehicle towed home and as we were taking my vehicle off the truck, the brake warning light finally came on and the electronic dash displayed the message service brake system. the lack of fluid in the brake reservoir must have triggered the sensor there. upon closer inspection, i noticed that the brake line failed inside a plastic brake line retaining clip located on the outside of the frame just before it was routed over to the abs modulator valve under the vehicle on the driver's side on the inside of the frame. i replaced all the brake lines with pre-bent stainless steel lines from classictube.com. i am only glad that this happened in a parking lot and not while i was towing my boat, i do not believe i would have had enough wits about me to use the parking brake to stop my truck. i mentioned this problem to my local gm dealer who blamed it on the treatment of roads during the winter months. granted living in the snow belt one should expect corrosion but never complete brake failure without any warning. there are numerous complaints online, just search for silverado brake failure. | |||
| 02/22/2012 | 58000 | ||
| Tl* the contact owns a 2004 chevrolet silverado 2500 hd. the contact stated that brake fluid leaked onto the driveway. the contact examined the vehicle and discovered that the brake line was corroded. the vehicle was taken to the dealer where the dealer confirmed the failure of the brake line. the manufacturer was contacted but the vehicle was not repaired. the failure and the current mileages were 58,000. | |||
| 02/22/2012 | 58000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. the contact stated that brake fluid leaked onto the driveway. the contact examined the vehicle and discovered that the brake line was corroded. the vehicle was taken to the dealer where the dealer confirmed the failure of the brake line. the manufacturer was contacted but the vehicle was not repaired. the failure and the current mileages were 58,000. kmj | |||
| 05/01/2009 | 40000 | ||
| I am experiencing issues of serious rot and rust with components of my truck. first failure was that my power steering pump reservoir rotted through and caused a leak of fluid, had to replace unit. then transmission line rotted through, causing a leak of fluids, had to replace lines and cooler due to corrosion. then starter failed, seriously corroded. had to replace. afterward, alternator froze up, inside was corroded with rust and would not spin freely, had to replace. most recently, brake lines burst causing complete loss of braking ability. will need to replace. i have owned a substantial number of vehicles over the years and this is completely unusual in my experience and has caused a situation that could lead to death or serious injury. i was fortunate to escape both. furthermore, it has been a serious financial burden and inconvenience to have to replace so many components on a truck that has yet to reach 60,000 miles. i bought this truck new and have taken very good care of it in hopes that my 30,000 investment would last me a good number of years with regular and expected maintenance. | |||
| 02/22/2012 | 58000 | ||
| Tl- the contact owns a 2004 chevrolet silverado 2500 hd. the contact stated that brake fluid leaked onto the driveway. the contact examined the vehicle and discovered that the brake line was corroded. the vehicle was taken to the dealer where the dealer confirmed the failure of the brake line. the manufacturer was contacted but the vehicle was not repaired. the failure and the current mileages were 58,000. kmj | |||
| 05/01/2009 | 40000 | ||
| I am experiencing issues of serious rot and rust with components of my truck. first failure was that my power steering pump reservoir rotted through and caused a leak of fluid, had to replace unit. then transmission line rotted through, causing a leak of fluids, had to replace lines and cooler due to corrosion. then starter failed, seriously corroded. had to replace. afterward, alternator froze up, inside was corroded with rust and would not spin freely, had to replace. most recently, brake lines burst causing complete loss of braking ability. will need to replace. i have owned a substantial number of vehicles over the years and this is completely unusual in my experience and has caused a situation that could lead to death or serious injury. i was fortunate to escape both. furthermore, it has been a serious financial burden and inconvenience to have to replace so many components on a truck that has yet to reach 60,000 miles. i bought this truck new and have taken very good care of it in hopes that my 30,000 investment would last me a good number of years with regular and expected maintenance. | |||
| 11/16/2011 | 67000 | ||
| The brake lines ruptured during a panic stop and required the emergency brake to bring the truck to a stop. the truck was towed to a service center that found that all the brake lines are severely rusted. | |||
| 11/01/2011 | 25643 | ||
| 2004 chevrolet silverado 2500hd lt 4x4 extended cab short bed all hard steel brake lines are severely rusted. i was told by the dealer 2 days ago that my general motors warranty (it is a gm warranty purchased though the gm dealer not some other company) does not cover rust on any parts. in order for them to be replaced they must fail. i sorry but brake lines failing with my wife and 6 month old daughter in the truck is not acceptable to me. please help us get gm to recall these vehicles and replace the lines with all stainless steel lines. thanks for your help in this matter. | |||
| 10/27/2011 | 70000 | ||
| Not only have i had problems with the emergency brake sticking and rear brakes but the brakes and fuel lines where it makes a turn around the frame just under the driver side foot well are scary rusted as if they used a cheap steel for the lines. i was a chevy dealer mechanic in the 1980s and know what im looking at. i havent had the lines blow out yet but im sure they will. also all the gauges in the instrument cluster exept the odometer and gas gauge and the fan controls do not work | |||
| 09/11/2011 | 91000 | ||
| Total brake failure in my driveway. brake lines rusted through. | |||
| 08/01/2011 | 70249 | ||
| 2004 silverado 2500 hd, while towing approx. 7000lbs my brake line ruptured, luckily i had the trailer brakes to stop me because the pedal went straight to the floor. upon inspecting closely the brake lines are so rusted you can literally smash them between your fingers. this is the newest vehicle i own and is in the worst shape as far as corrosion goes, a shame at 70k miles. truck is in the shop now, can only imagine what this will cost. already replaced rotors due to corrosion, e-brake cables, wheel speed sensor(bracket rotted off). | |||
| 07/23/2011 | 47212 | ||
| I was backing truck into drive way moving about 5mph and applied brakes to put truck into reverse and brake petal went to floor did not stop truck. steel brake line ruptured where the abs module is under the truck right below driver seat. all brake lines look extremely rusty. truck is a 2004 2500hd crew cab 4x4. i bought brand new and it has 47,212 miles. i pull a 7000 lbs. camper and i'm glad it happened in my driveway. in june the rubber gas line failed pumping 15 gallons of gas onto bottom of truck and ground on the way to work (27 miles). once again, i was lucky. i prefer to not have any other strikes, two is enough for me! i hope it does not take an injury, death, accident or property damage to get the needed attention this vehicle needs. | |||
| 07/23/2011 | 63491 | ||
| I own a 2004 silverado 2500hd crew cab. i was leaving a lake boat ramp with my boat in tow when, without warning, the brake pedal went to the floor. with the assistance of the e-brake i was able to bring it to a stop on the shoulder. after inspecting under the hood i went under the truck and found that the brake lines into the proportioning valve were severely rusted and one had ruptured. i had to have the vehicle towed at this point. upon returning home i began looking for replacement parts and found that your agency is investigating this problem. i find it unsatisfactory that there hasn't been at least an advisory to at least inspect so at least the owners of these vehicles would have a chance to protect themselves, their property, and other individuals from harm. thank goodness i was not going any faster than i was. there was no warning and i had my family with me. would you please at least put something out. i know there is currently no recall. how can this be??? there is nothing more dangerous than a 9000lb+ truck with no brakes!! how long do you plan on researching this? i am an aircraft mechanic and know that safety changes are usually written in blood!! please stop acting like the faa and be proactive on this issue. | |||
| 07/23/2011 | 47212 | ||
| I was backing truck into drive way moving about 5mph and applied brakes to put truck into reverse and brake petal went to floor did not stop truck. steel brake line ruptured where the abs module is under the truck right below driver seat. all brake lines look extremely rusty. truck is a 2004 2500hd crew cab 4x4. i bought brand new and it has 47,212 miles. i pull a 7000 lbs. camper and i'm glad it happened in my driveway. in june the rubber gas line failed pumping 15 gallons of gas onto bottom of truck and ground on the way to work (27 miles). once again, i was lucky. i prefer to not have any other strikes, two is enough for me! i hope it does not take an injury, death, accident or property damage to get the needed attention this vehicle needs. | |||
| 07/23/2011 | 63491 | ||
| I own a 2004 silverado 2500hd crew cab. i was leaving a lake boat ramp with my boat in tow when, without warning, the brake pedal went to the floor. with the assistance of the e-brake i was able to bring it to a stop on the shoulder. after inspecting under the hood i went under the truck and found that the brake lines into the proportioning valve were severely rusted and one had ruptured. i had to have the vehicle towed at this point. upon returning home i began looking for replacement parts and found that your agency is investigating this problem. i find it unsatisfactory that there hasn't been at least an advisory to at least inspect so at least the owners of these vehicles would have a chance to protect themselves, their property, and other individuals from harm. thank goodness i was not going any faster than i was. there was no warning and i had my family with me. would you please at least put something out. i know there is currently no recall. how can this be??? there is nothing more dangerous than a 9000lb+ truck with no brakes!! how long do you plan on researching this? i am an aircraft mechanic and know that safety changes are usually written in blood!! please stop acting like the faa and be proactive on this issue. | |||
| 07/23/2011 | 47212 | ||
| I was backing truck into drive way moving about 5mph and applied brakes to put truck into reverse and brake petal went to floor did not stop truck. steel brake line ruptured where the abs module is under the truck right below driver seat. all brake lines look extremely rusty. truck is a 2004 2500hd crew cab 4x4. i bought brand new and it has 47,212 miles. i pull a 7000 lbs. camper and i'm glad it happened in my driveway. in june the rubber gas line failed pumping 15 gallons of gas onto bottom of truck and ground on the way to work (27 miles). once again, i was lucky. i prefer to not have any other strikes, two is enough for me! i hope it does not take an injury, death, accident or property damage to get the needed attention this vehicle needs. | |||
| 07/23/2011 | 63491 | ||
| I own a 2004 silverado 2500hd crew cab. i was leaving a lake boat ramp with my boat in tow when, without warning, the brake pedal went to the floor. with the assistance of the e-brake i was able to bring it to a stop on the shoulder. after inspecting under the hood i went under the truck and found that the brake lines into the proportioning valve were severely rusted and one had ruptured. i had to have the vehicle towed at this point. upon returning home i began looking for replacement parts and found that your agency is investigating this problem. i find it unsatisfactory that there hasn't been at least an advisory to at least inspect so at least the owners of these vehicles would have a chance to protect themselves, their property, and other individuals from harm. thank goodness i was not going any faster than i was. there was no warning and i had my family with me. would you please at least put something out. i know there is currently no recall. how can this be??? there is nothing more dangerous than a 9000lb+ truck with no brakes!! how long do you plan on researching this? i am an aircraft mechanic and know that safety changes are usually written in blood!! please stop acting like the faa and be proactive on this issue. | |||
| 07/23/2011 | 47212 | ||
| I was backing truck into drive way moving about 5mph and applied brakes to put truck into reverse and brake petal went to floor did not stop truck. steel brake line ruptured where the abs module is under the truck right below driver seat. all brake lines look extremely rusty. truck is a 2004 2500hd crew cab 4x4. i bought brand new and it has 47,212 miles. i pull a 7000 lbs. camper and i'm glad it happened in my driveway. in june the rubber gas line failed pumping 15 gallons of gas onto bottom of truck and ground on the way to work (27 miles). once again, i was lucky. i prefer to not have any other strikes, two is enough for me! i hope it does not take an injury, death, accident or property damage to get the needed attention this vehicle needs. | |||
| 07/23/2011 | 63491 | ||
| I own a 2004 silverado 2500hd crew cab. i was leaving a lake boat ramp with my boat in tow when, without warning, the brake pedal went to the floor. with the assistance of the e-brake i was able to bring it to a stop on the shoulder. after inspecting under the hood i went under the truck and found that the brake lines into the proportioning valve were severely rusted and one had ruptured. i had to have the vehicle towed at this point. upon returning home i began looking for replacement parts and found that your agency is investigating this problem. i find it unsatisfactory that there hasn't been at least an advisory to at least inspect so at least the owners of these vehicles would have a chance to protect themselves, their property, and other individuals from harm. thank goodness i was not going any faster than i was. there was no warning and i had my family with me. would you please at least put something out. i know there is currently no recall. how can this be??? there is nothing more dangerous than a 9000lb+ truck with no brakes!! how long do you plan on researching this? i am an aircraft mechanic and know that safety changes are usually written in blood!! please stop acting like the faa and be proactive on this issue. | |||
| 07/18/2011 | 157400 | ||
| I was on a state road doing 50 mph leaving my town and went to turn and my brake pedal went to the floor. i was able to slow down and pull over and not get in an accident. i was able to get home and discovered no brake fluid. i filled up the fluid and started to bleed the brake. thats when i noticed the rusted out brake lines and the brake fluid spraying out. i have ordered new brake line from inline tube. i was lucky to not crash but i am worried about others who may have this problem and not be as lucky as me. | |||
| 07/23/2011 | 47212 | ||
| I was backing truck into drive way moving about 5mph and applied brakes to put truck into reverse and brake petal went to floor did not stop truck. steel brake line ruptured where the abs module is under the truck right below driver seat. all brake lines look extremely rusty. truck is a 2004 2500hd crew cab 4x4. i bought brand new and it has 47,212 miles. i pull a 7000 lbs. camper and i'm glad it happened in my driveway. in june the rubber gas line failed pumping 15 gallons of gas onto bottom of truck and ground on the way to work (27 miles). once again, i was lucky. i prefer to not have any other strikes, two is enough for me! i hope it does not take an injury, death, accident or property damage to get the needed attention this vehicle needs. | |||
| 07/23/2011 | 63491 | ||
| I own a 2004 silverado 2500hd crew cab. i was leaving a lake boat ramp with my boat in tow when, without warning, the brake pedal went to the floor. with the assistance of the e-brake i was able to bring it to a stop on the shoulder. after inspecting under the hood i went under the truck and found that the brake lines into the proportioning valve were severely rusted and one had ruptured. i had to have the vehicle towed at this point. upon returning home i began looking for replacement parts and found that your agency is investigating this problem. i find it unsatisfactory that there hasn't been at least an advisory to at least inspect so at least the owners of these vehicles would have a chance to protect themselves, their property, and other individuals from harm. thank goodness i was not going any faster than i was. there was no warning and i had my family with me. would you please at least put something out. i know there is currently no recall. how can this be??? there is nothing more dangerous than a 9000lb+ truck with no brakes!! how long do you plan on researching this? i am an aircraft mechanic and know that safety changes are usually written in blood!! please stop acting like the faa and be proactive on this issue. | |||
| 07/18/2011 | 157400 | ||
| I was on a state road doing 50 mph leaving my town and went to turn and my brake pedal went to the floor. i was able to slow down and pull over and not get in an accident. i was able to get home and discovered no brake fluid. i filled up the fluid and started to bleed the brake. thats when i noticed the rusted out brake lines and the brake fluid spraying out. i have ordered new brake line from inline tube. i was lucky to not crash but i am worried about others who may have this problem and not be as lucky as me. | |||
| 07/23/2011 | 47212 | ||
| I was backing truck into drive way moving about 5mph and applied brakes to put truck into reverse and brake petal went to floor did not stop truck. steel brake line ruptured where the abs module is under the truck right below driver seat. all brake lines look extremely rusty. truck is a 2004 2500hd crew cab 4x4. i bought brand new and it has 47,212 miles. i pull a 7000 lbs. camper and i'm glad it happened in my driveway. in june the rubber gas line failed pumping 15 gallons of gas onto bottom of truck and ground on the way to work (27 miles). once again, i was lucky. i prefer to not have any other strikes, two is enough for me! i hope it does not take an injury, death, accident or property damage to get the needed attention this vehicle needs. | |||
| 07/23/2011 | 63491 | ||
| I own a 2004 silverado 2500hd crew cab. i was leaving a lake boat ramp with my boat in tow when, without warning, the brake pedal went to the floor. with the assistance of the e-brake i was able to bring it to a stop on the shoulder. after inspecting under the hood i went under the truck and found that the brake lines into the proportioning valve were severely rusted and one had ruptured. i had to have the vehicle towed at this point. upon returning home i began looking for replacement parts and found that your agency is investigating this problem. i find it unsatisfactory that there hasn't been at least an advisory to at least inspect so at least the owners of these vehicles would have a chance to protect themselves, their property, and other individuals from harm. thank goodness i was not going any faster than i was. there was no warning and i had my family with me. would you please at least put something out. i know there is currently no recall. how can this be??? there is nothing more dangerous than a 9000lb+ truck with no brakes!! how long do you plan on researching this? i am an aircraft mechanic and know that safety changes are usually written in blood!! please stop acting like the faa and be proactive on this issue. | |||
| 07/18/2011 | 157400 | ||
| I was on a state road doing 50 mph leaving my town and went to turn and my brake pedal went to the floor. i was able to slow down and pull over and not get in an accident. i was able to get home and discovered no brake fluid. i filled up the fluid and started to bleed the brake. thats when i noticed the rusted out brake lines and the brake fluid spraying out. i have ordered new brake line from inline tube. i was lucky to not crash but i am worried about others who may have this problem and not be as lucky as me. | |||
| 06/12/2011 | 67606 | ||
| Brake line burst and we lost our brakes! slow speed and rural location so we were able to stop by steering off-road and into some bushes. inspected the brake lines and found a leak in the steel line going to the left front brake. the brake line had extensive corrosion on it as well as corrosion on adjacent lines. this is not a maintenance issue, steel brake lines in this part of the country do not rust out at 67,606 miles... except on this truck. shameful design and poor materials are the cause. somebody could have been injured or killed! | |||
| 05/15/2011 | 89000 | ||
| No accident yet - wheel is rubbing brake hose. factory wheel, factory brake hose. no aftermarket parts involved. left front rubber brake hose. | |||
| 04/26/2011 | 130000 | ||
| Tl* the contact owns a 2004 chevrolet silverado 2500 hd. while driving approximately 40 mph, the contact applied the brakes repeatedly and there was no response. the vehicle failed to slow down and crashed into a preceding vehicle. the rear passenger sustained a minor injury to the neck. in addition, the other vehicle driver suffered a neck injury. a police report was filed. the vehicle was towed to an independent mechanic for repairs. the approximate failure mileage was 130,000. | |||
| 04/26/2011 | 130000 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500 hd. while driving approximately 40 mph, the contact applied the brakes repeatedly and there was no response. the vehicle failed to slow down and crashed into the proceeding vehicle. the rear passenger sustained minor injury to the neck. also, the other vehicle driver suffered from neck injury. a police report was filed. the vehicle was towed to an independent mechanic. the approximate failure mileage was 130,000. js | |||
| 04/08/2011 | 54350 | ||
| While driving home from the gas station my brake pedal went to the floor and i lost my brakes, i had the truck towed home only to find out that the brake lines were leaking brake fluid. the lines were so rusted that they had holes and had fallen apart. i had to have all the brake lines replaced from front to back on the entire truck, the truck was completely unsafe due to all the brake lines being so rusted, my truck is primarily used to pull my 5th wheel camper. that day i had filled up with gas to leave the next morning for a camping trip. i thank god that my family was not in the truck and no one got hurt. when i lost my brakes on april 8, 2011 i was fortunate enough to be able to get to the side of the road without hitting anyone or anything thing, i was doing about 40 mph and had to pull the emergency brake to help slow me down and stop. it was a frightful experience. my truck only has 54,350 miles on it and is very well maintained. replacing all the brakes lines has been very expensive. i now am concerned about the fuel lines which do not look much better. | |||
| 03/30/2011 | 56658 | ||
| A brake line burst during testing after the master cylinder failed and was replaced. the tech said all lines were badly corroded and need to be replaced. the master cylinder failed in heavy traffic at freeway speed and would have caused a serious accident if weren't for the brakes on the trailer i was pulling. | |||
| 01/10/2011 | 63000 | ||
| When coming to a stop sign with my 2004 chevy pickup the brake pedal went to the floor, but i was able to stop. after getting out i saw brake fluid coming down at about the drivers door along the frame. i took it to a garage to be repaired and was told that i need new brake lines. especially the ones from the master cylinder and the front brakes to the abs controller. were these lines meet the frame there is a plastic clip and at that point the lines were rotted. at this time all the brake lines need to be replaced. also in the pass i had to replace all the rotors on the truck because they were rotten. this is the first time i ever seen a rotor that was rotten. | |||
| 01/15/2011 | 120000 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500 hd pickup. while reversing 5 mph in the drive way the brake was being depress it went all the way to the floor causing brake fluid to squirt out all over the drive way. the vehicle was towed to a mechanic shop who will inspect and repair the failure. they will install a new brake line at a cost to him. the manufacturer was contacted who stated they have no knowledge or safety recall for this failure. a claim was file number 71-908747191. no other assistance was offered. the failure mileage was 120,000..-mw | |||
| 12/31/2010 | 75000 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500hd. the contact stated that while driving approximately 30 mph and trying to decelerate the brakes had failed and he had drifted to a stop on the side of the highway. no warning lights appeared on the instrumental panel prior or after the failure. the vehicle was then towed to a dealer who informed the contact that the brakeline have rusted through and needed to be replaced. the vehicle has not been repaired. the failure mileage was approximately 75,000. tb | |||
| 12/27/2010 | 69000 | ||
| Tl - the contact owns 2004 chevy silverado 2500 hd. the contact stated that while driving she pressed the brake and the pedal went all the way down to the floor. she was able to stop the vehicle by using the gears. the vehicle was taken to a local mechanic who diagnosed that the brake lines were rusted and leaking thru. the vehicle was not repaired. the manufacturer was notified but they are not willing to take responsibility for the failure. the failure and current mileage was 69,000. pm | |||
| 12/31/2010 | 75000 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500hd. the contact stated that while driving approximately 30 mph and trying to decelerate the brakes had failed and he had drifted to a stop on the side of the highway. no warning lights appeared on the instrumental panel prior or after the failure. the vehicle was then towed to a dealer who informed the contact that the brakeline have rusted through and needed to be replaced. the vehicle has not been repaired. the failure mileage was approximately 75,000. tb | |||
| 12/27/2010 | 69000 | ||
| Tl - the contact owns 2004 chevy silverado 2500 hd. the contact stated that while driving she pressed the brake and the pedal went all the way down to the floor. she was able to stop the vehicle by using the gears. the vehicle was taken to a local mechanic who diagnosed that the brake lines were rusted and leaking thru. the vehicle was not repaired. the manufacturer was notified but they are not willing to take responsibility for the failure. the failure and current mileage was 69,000. pm | |||
| 11/16/2010 | 102000 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500hd. the contact stated that while decelerating he noticed his brakes weakening as he would slow down. he later then pulled over to examine the vehicle where he noticed a leak from the brakeline and that it was also rusted. the vehicle has not been repaired. the failure mileage was approximately 102,000. tb | |||
| 12/02/2010 | 85410 | ||
| I was driving on city street at stepped on the brakes to stop at a light. brake pedal had more travel than normal. drove truck home and brakes were becoming increasingly less effective. upon inspection at home, found brake fluid dripping from under the truck. truck was towed to shop. shop found that brake lines to rear of truck had corroded through and needed replacement. shop said they had fixed at least 15 similar trucks this year with same problem. | |||
| 01/11/2008 | 51222 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500 hd. he was experiencing an increased stopping distance when braking at any speed. the vehicle was taken to an authorized dealer where he was informed the vehicle was leaking brake fluid. the vehicle was repaired. the failure recurred 3 more times, in which the vehicle was taken back to an authorized dealer to be repaired. while driving approximately 25 mph he applied pressure to the brake pedal and that pedal depressed to the floor. he applied the emergency brake and the vehicle rolled to a stop. the vehicle was towed to an authorized dealer where he was informed the brake lines were corroded and the vehicle was repaired. the failure has not recurred. the failure mileage was 51,222 and the current mileage was 83,000. sm. | |||
| 08/31/2010 | 12250 | ||
| Severly rusted brake lines. they did not bust yet, but are so deterioated after only 12,000 miles, i'm afraid to drive it. the manufacturer needs to replace these line with lines of a better material. | |||
| 06/19/2010 | 23000 | ||
| Tl-the contact owns a 2004 chevrolet silverado 2500 hd. the contact was driving at approximately 5-10 mph coming to a complete stop. when the brakes were engaged an unintended activation of the antilock brake system occurred which required an increase in the stopping distance. the failure occurred intermittent at low speeds which had progressed. the contact inspected the vehicle and detected corrosion on the front wheel speed sensor. there was a safety related recall on the model years 1999-2000 chevrolet silverado 2500 hd. the vehicle had not been repaired at the time of the complaint. the failure mileage was 23,000. js | |||
| 03/22/2006 | 11000 | ||
| Tl- the contact owns a 2004 chevrolet silverado hd. while stopped he engaged his emergency brakes, the brakes went to the floor. the contact stated he took his vehicle into the dealer and they turned the rotter. the failure happen again. the dealer sand paper the rotter. the failure has been ongoing. the failure mileage was 11,000 and the current mileage was 19,365 vwb | |||
| 04/22/2010 | 40459 | ||
| Rusty rotors | |||
| 03/26/2010 | 11876 | ||
| 2004 chevrolet silverado 2500hd has severly rusted brake lines and rotors which could lead to brake failure. brake lines should not rust away in a few years and only 11000 miles | |||
| 09/17/2007 | 20000 | 1 | |
| I own a 2004 chevy silverado with approximately 52000 miles on it. when trying to come to a stop the abs brakes pulsate and the pedal drops to the floor, resulting in poor braking distance or stopping in general. i have put new rotors and pads on front and back axles and it did not help. now i find that there is recall on previous year silverado. i believe that this recall needs to be extended because my pickup is a 04 and it has the same problem. i'm afraid somebody is going to get hurt or maybe worse. this is a serious problem. it happens all of the time. *tr | |||
| 08/23/2009 | 20000 | 1 | |
| I own a 2004 chevrolet silverado and have a pulsating action in my abs brakes when coming to stops at slow speeds. i have already replaced all four brakes and rotors and it did not change the problem. i only have 50,000 miles on my truck. i live in pennsylvania and saw on the internet that there is a recall on some vehicles a little older than mine but not my year of vehicle. i have the same problem as all of these other people. this has been happening for quite some time now. *tr | |||
| 10/06/2008 | 28591 | 1 | |
| In oct.2008 i brought my 2004 chevrolet silverado 2500hd to poughkeepsie chevrolet in poughkeepsie, n.y. for an oil and filter change and n.y. state inspection. while waiting for the work to be completed i was ask to come and look at the vehicle while it was on the lift. i was shown the four brake rotors (still on the vehicle). the insides of the brake rotors were extremely damaged with rust, would not pass inspection and needed replacement. when i expressed my dismay and disgust (the vehicle only had 28.5k miles on it) i was told this had occurred because the vehicle wasn't driven enough and we live in the rust belt. anyway i authorized the work to be done, i needed the n.y. state inspection and it was obvious the brakes were unsafe. after dwelling on this, i decided to do some research and came to find that the brake systems in many gm light trucks have been problematic for several years and given similar responses varying slightly to fit gm's needs to mask the root of the problem, the majority being rust and corrosion. it is obvious gm remains in denial of this defect and refuses to correct or reimburse for replacement. my first regret is allowing gm to do the work. from what i have read, previous victims that replaced their rotors with gm products had the same subsequent result. i can't believe they have not been sued. i will never buy a new gm vehicle again. it is no wonder they are going bankrupt. their problem is not the pay and benefits they give their workers, it is where they cut corners in their product (cheap material & outsourcing) to line their ceo greedy pockets. they couldn't care less about the public safety. *tr | |||
| 03/05/2009 | 72100 | 1 | |
| Brakes fail or have reduced stopping when coming to stop dealer diagnostics as fluid leaking past accumulator valve. in order to repair,would need hydro boost replaced. 2004 chevrolet silverado,duramax diesel with allison automatic trans. was told by dealer there were 2 recalls on this vehicle type for brake hydroboost, but that my concern was not included because no external leak. also, was informed no help at this time to repair | |||
| 01/01/2005 | 30000 | 1 | |
| Parking brake cable that runs next to drivers side frame has a part that connects two pieces of the cable together right below the drivers side door. this part is not smooth and causes snow buildup around the cable connector which then weighs down the cable causing the parking brake to inadvertently activate. *tr | |||
| 01/15/2008 | 25000 | 1 | |
| 2004 chevy silverado electronic brake control module and brake pump are both inoperative with 25,000 miles on the vehicle. *tr | |||
| 05/10/2008 | 20000 | 1 | |
| I bought new a 2004 chevy. silverado 2500hd extended cab 4x4 pickup with the 6.0 liter gas engine. it currently has only 37,000 mi on it and is garage kept in wi. from when i first bought it i thought the brake pedal was a bit soft(went down too far) but was told that was normal from the chevy dealer. ever since it has gotten much worse. at times now the pedal goes almost all the way to the floor and i am afraid i am going to hit something. often, when the speed finally gets down to under 10mph the brakes then pulse as if the abs is activated and the other day i almost hit the car ahead of me after almost being stopped before the brakes started pulsing. i am 46yo, am a police officer, and drive for a living during my normal work day. i have many years and much experience driving and i can tell you, these brakes are not functioning correctly and will cause me, if not others to have a bad accident. i am afraid to even drive this vehicle very far and certainly would never tow anything with it. i think chevrolet and gm are avoiding the problem because it will be a potentially big recall and will cost them more money than lawsuits. (actuaries have probably done the math) this problem should be looked into and addressed before people needlessly die. note: this has been an ongoing problem since the vehicle was new but has continually gotten much worse. the incident date below does not reflect the time over which the problem has been present. i know other people with chevy and gmc trucks that have expressed the same problem to me. please look into this!!! *tr | |||
| 09/08/2007 | 24194 | 1 | 09/01/2003 |
| Tl*the contact owns a 2004 chevrolet silverado 2500 hd. while driving 60 mph, the brake pedal extended to the floor when depressed. as of september 10, 2007, the dealer had not inspected the vehicle. the failure and current mileages were 24,194. *updated 12/12/2007 *bf the consumer stated replaced the master cylinder fix problem. updated 12/12/07 *tr | |||
| 11/29/2005 | 22794 | 4 | 06/07/2004 |
| Dt*: the contact stated while driving 25 mph on normal road conditions during rush hour, the brake pedal went to the floor without any brake action when braking was attempted. there were no warning signals. the vehicle was towed to the dealership who could not determine any brake problem. the vehicle was taken to the dealership three times without any diagnostic or repair. the manufacturer was contacted, and opened the case # 14336544837. the contact was called back to inform the case was closed. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 12/24/2007 | 46320 | 100 | 03/31/2004 |
| My 2004 silverado 2500hd has developed the following brake concern for the past year. when stopping as the truck slows to around 10 mph the brake pedal pluses and drops to a very low position that results in extending the stopping distance. all four rotors & pads have been replaced along with removing cleaning of the wheel speed sensors. the problem continues and i have had some close calls that could have resulted in a rear end collision. *tr | |||
| 06/08/2007 | 32000 | 1 | 08/31/2004 |
| 2004 chevrolet silverado 2500hd with approimately 32000 miles needed to replace all brakes and rotors. rear rotors and pads were severely rusted and damaged. i believe it is a quality defect in either the rotors or i nthe brake system itself. this truck was bought at local dealership(poughkeepsie chevrolet). it went through nys inspection at this same local dealership. tires were rotated regularly. truck had been inspected at 25,000 miles with no indication(from dealer) that brakes were wearing. took truck in to have them look at they quoted me a price of over $1,800.00 to replace all brakes and rotors. the mechanics and service manager pointed to a pile of rotors in the back and indicated it happens all the time. further search of internet and talking to other chevrolet owners, indeed indicates that the brake system on this model year truck has not performed to a quality standard. i am an attentive person so i noticed that something was not right. others may not be as attentive and without the right attention, these brakes systems could completely fail due to this defect and cause crash and injury. chevrolet should acknowledge the defect and take corrective actions. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR | |||
| 10/01/2007 | 67400 | 15 | 08/08/2006 |
| 2004 silverado 2500 hd abs kicks in at slow speeds. now abs light and brake light are always on and i get dinging sound from warning system with message service brake system. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 06/08/2007 | 32000 | 1 | 08/31/2004 |
| 2004 chevrolet silverado 2500hd with approimately 32000 miles needed to replace all brakes and rotors. rear rotors and pads were severely rusted and damaged. i believe it is a quality defect in either the rotors or i nthe brake system itself. this truck was bought at local dealership(poughkeepsie chevrolet). it went through nys inspection at this same local dealership. tires were rotated regularly. truck had been inspected at 25,000 miles with no indication(from dealer) that brakes were wearing. took truck in to have them look at they quoted me a price of over $1,800.00 to replace all brakes and rotors. the mechanics and service manager pointed to a pile of rotors in the back and indicated it happens all the time. further search of internet and talking to other chevrolet owners, indeed indicates that the brake system on this model year truck has not performed to a quality standard. i am an attentive person so i noticed that something was not right. others may not be as attentive and without the right attention, these brakes systems could completely fail due to this defect and cause crash and injury. chevrolet should acknowledge the defect and take corrective actions. *ak | |||
| 02/22/2007 | 21566 | 25 | 10/05/2004 |
| Tl*- the contact owns a 2004 chevrolet silverado 2500 with a failure mileage of 21,566. while driving the at 35 mph and coming to a stop, the brake pedal went down properly, but it did not stop the vehicle. the vehicle was taken to a dealer twice, who stated that the brake rotors had deteriorated due to the environmental conditions. the vehicle had not been repaired. the current mileage was 23,000.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 12/27/2010 | 1 | ||
| 2004 chevrolet silverado 2500 hd. consumer states brake failure while driving *tgw the consumer stated in order to stop the vehicle, she/he had to push the brake pedal to the floor, gear down and use the trailer gear . the gear was then placed in park when the consumer reached a stop light, in case the vehicle lunged forward. the consumer left the vehicle at his/her mechanic to be inspected the next day. the mechanic informed the consumer that all the brake lines had rusted and were leaking in some areas. *jb | |||
| 12/19/2009 | 35815 | 1 | |
| While braking going downhill to a stop sign brake pedal went to the floor and i proceeded to enter into the oncoming lane. failure occured once the brake line was rusted thru and burst. no i do not have the old part but have the invoice. *tr | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 08/15/2006 | 30450 | 1 | 07/13/2005 |
| (1) i was in a tight turn. i had just hauled 2 tons of feed from a feed mill 30 miles away. (2) the power steering and brakes both stopped working suddenly and with no warning. i had no control over my vehicle and had to run into a fence post to stop it. had it happened a few minutes earlier while i was on a highway, someone could have been seriously injured or killed. the truck was completely uncontrollable. (3 vehicle was towed to dealer. after two days of testing, no solution has been found. *nm | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | |||
| 02/08/2008 | 72000 | 1 | 09/15/2004 |
| Brake failure 2004 silverado 2500hd duramax. hydro boost exploded which renders limited steering and brakes. this known problem 05v043000, 04v045000, for these trucks not only is a bad design but it is a hazard to the owner, mechanic and innocent occupants of other vehicles sharing the same roadway. *tr | |||