Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/01/200940000
 I am experiencing issues of serious rot and rust with components of my truck. first failure was that my power steering pump reservoir rotted through and caused a leak of fluid, had to replace unit. then transmission line rotted through, causing a leak of fluids, had to replace lines and cooler due to corrosion. then starter failed, seriously corroded. had to replace. afterward, alternator froze up, inside was corroded with rust and would not spin freely, had to replace. most recently, brake lines burst causing complete loss of braking ability. will need to replace. i have owned a substantial number of vehicles over the years and this is completely unusual in my experience and has caused a situation that could lead to death or serious injury. i was fortunate to escape both. furthermore, it has been a serious financial burden and inconvenience to have to replace so many components on a truck that has yet to reach 60,000 miles. i bought this truck new and have taken very good care of it in hopes that my 30,000 investment would last me a good number of years with regular and expected maintenance.
08/20/200826500
 The intermediate steering shaft becomes worn or loose resulting in severe vibrations and noise when driving at moderate speeds and when turning. the vibrations result in a loss of precise steering control. the intermediaqte steering shaft has been replaced twice by the dealer. the problem recurs several thousand mile after the shaft replacement. the manufacturer knows this is a widespread problem but has not implemented a permanent fix.
02/21/2004250001
 Clunking and looseness in steering column. 2004 6.0 liter hd 2500 chevrolet. feels like steering may fail on vehicle if something is not corrected. *tr
11/18/2005220001
 Knocking in steering column. was lubricated once, problem persists. low speed knocking and looseness in steering wheel. knocking is quite loud and evident when turning, at low speed, or if encountering any bumps in road surface. *tr
05/22/2007106/15/2004
 After having the intermediate steering shaft replaced twice because of steering clunk, the 3rd replacement was a newly designed shaft, and the problem was worse after the replacement. when i took it back to the dealer, they said now the steering column needed to be replaced because a bearing had gone bad, and won't cover it because i'm out of warranty, even though the intermediate shaft problem was covered under warranty. i was told there was no way the is problem caused the column bearing to go out. i had a previous truck which gm replaced the intermediate shaft on 4 times in less than 4 years, and after doing a little research on the web, found many sites and forums where owners discuss the very same issue with the newly designed shaft making the problem worse. i think gm needs to buck up and admit they have an issue with their steering design, and replace the parts needed to make it right at no charge to the customer. *tr
STEERING - COLUMN
05/22/2007106/15/2004
 After having the intermediate steering shaft replaced twice because of steering clunk, the 3rd replacement was a newly designed shaft, and the problem was worse after the replacement. when i took it back to the dealer, they said now the steering column needed to be replaced because a bearing had gone bad, and won't cover it because i'm out of warranty, even though the intermediate shaft problem was covered under warranty. i was told there was no way the is problem caused the column bearing to go out. i had a previous truck which gm replaced the intermediate shaft on 4 times in less than 4 years, and after doing a little research on the web, found many sites and forums where owners discuss the very same issue with the newly designed shaft making the problem worse. i think gm needs to buck up and admit they have an issue with their steering design, and replace the parts needed to make it right at no charge to the customer. *tr
STEERING - ELECTRIC POWER ASSIST SYSTEM
08/15/200630450107/13/2005
 (1) i was in a tight turn. i had just hauled 2 tons of feed from a feed mill 30 miles away. (2) the power steering and brakes both stopped working suddenly and with no warning. i had no control over my vehicle and had to run into a fence post to stop it. had it happened a few minutes earlier while i was on a highway, someone could have been seriously injured or killed. the truck was completely uncontrollable. (3 vehicle was towed to dealer. after two days of testing, no solution has been found. *nm
STEERING - LINKAGES
05/22/2007106/15/2004
 After having the intermediate steering shaft replaced twice because of steering clunk, the 3rd replacement was a newly designed shaft, and the problem was worse after the replacement. when i took it back to the dealer, they said now the steering column needed to be replaced because a bearing had gone bad, and won't cover it because i'm out of warranty, even though the intermediate shaft problem was covered under warranty. i was told there was no way the is problem caused the column bearing to go out. i had a previous truck which gm replaced the intermediate shaft on 4 times in less than 4 years, and after doing a little research on the web, found many sites and forums where owners discuss the very same issue with the newly designed shaft making the problem worse. i think gm needs to buck up and admit they have an issue with their steering design, and replace the parts needed to make it right at no charge to the customer. *tr