Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/01/2007 | |||
| The gauge cluster, including speedometer, failed at 70,000 miles. nhtsa has received numerous complaints about this model. general motors will not replace the gauge cluster after the warranty expires, even though this is clearly a design problem as evidenced by the thousands of complaints. | |||
| 09/18/2010 | |||
| 2004 chevy silverado - the speedometer is not showing the correct speed. my son who just received his permit was driving with me in the passender seat when we were pulled over by a policeman for doing 20 miles over the speed limit. i was so surprised, i constantly check his speed on a regular basis when he is driving and would never have allowed this to occur. after a nasty ticket. i went home and researched that there is a recall on this vehicle for the dash cluster not working properly. i sent the truck to a neighborhood auto repair shop who ran it on their dynometer and found that the speedometer was grossly off. i contacted chevrolet and they will not honor the recall because the vehicle has 112,000 miles on it. i purchased the vehicle from enterprise leasing company 1 year ago when it had 101,000 miles on it. so i went to them for recourse and they too will not honor the recall because it has too many miles on it. i am appalled that this was not taken care of before i unsuspectingly bought the vehicle from a reputable company that should have made sure that it was in good working order before they sold it. at the very least no outstanding recalls. now i'm stuck with a speeding ticket cost and the new dash cluster. | |||
| 03/25/2007 | 5 | 02/02/2007 | |
| Speedometer does not register the proper speed when vehicle is in motion. speedometer registers from 0 mph to near accurate speeds. the inaccurate readings could result in unsafe operation of the vehicle that could result in risk of injury to self and others by not being able to maintain speed limit requirements.*ak | |||
| 03/01/2007 | 17500 | 1 | 06/20/2004 |
| 2004 silverado 2500 hd speedometer not working. it is reading 10 or 20 mph setting still in park. *jb | |||
| 06/10/2006 | 20 | 03/10/2004 | |
| Speedometer needle does not record speed accurately, resulting in vehicle traveling either much faster, or much slower than the speed indicated (onboard computer indicated i was traveling at 92 mph, while the speedometer recorded 66; another time the onboard computer indicated i was traveling 56 mph while the speedometer indicated 87). eventually, the speedometer needle pegs to 120 mph and stays there. in researching this issue, i have seen literally hundreds of complaints of this same problem. the local dealer said they have been fixing a lot of these speedometer problems; problem is with speedometer needle only (the counter weight for the needle, or the problem with the speedometers in 2003 and up chevy trucks is caused by a tiny broken gear in the actual meter movement. the gear is a small piece of cylindrical metal surrounded by a plastic gear - the gear is held in place by 3 plastic ribs. one of the ribs cracks causing an offset. if you picture the gear as a child's top - when you normally spin the top it spins straight up and down. because the rib breaks it causes the gear to be out of balance and thus the rotation then wobbles. this causes the gear to get stuck at various locations. gm knows of this problem.. 2004 chevrolet silverado 2500 hd (also many other complaints were relative to silverado 1500). *nm | |||