Chevrolet Silverado 3500 2002
Model Silverado 3500 made in 2002 by Chevrolet got 39 consumer complains there is 1 recall as well as 2 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, fuel system, gasoline and parking brake. Technical service bulletines regarding power train. There was one recall concerning fuel system, gasoline .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 06E043000 | HONEYWELL INTERNATIONAL, INC. | E (Equipment) | 88303 | 10/18/2006 | MFR | GENERAL MOTORS CORP. | 05/19/2006 | 05/22/2006 | ||||||||
| Defect Summary | Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes, click on document search and then bus applications). the connector on the fuel filter was not manufactured to honeywell's specification. as a result, the o-ring may not seat correctly on the fuel line. | |||||||||||||||
| Consequence Summary | This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. in the presence of an ignition source, a fire could occur. | |||||||||||||||
| Corrective Summary | Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1). | |||||||||||||||
| Notes | This recall only pertains to aftermarket fram fuel filters and has no relation to any original equipment installed on the vehicles listed.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 08-07-30-001 | 01/01/2008 | 10025667 | 4l80e, mt1 and 4l85e, mn8 simplified valve body reconditioning instructions, dtc p0741, p0742, p0752, p0752, p0756, p0757, p0894, harsh or delayed shifts, slips, no drive, no reverse. *pe updated 6/11/10. *pe | 08/28/2008 | |
| 030730011 | 04/01/2007 | 030730011E | 10022259 | Delayed engagement with allison transmission, cold hesitation, malfunction indicator lamp (mil) illuminated, dtc's p0701, p1709, p1711, p1713, p0841, p0843, p0847, p0870, p0872, and p0875. *kb | 07/24/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/28/2011 | 34000 | ||
| Tl*the contact owns a 2002 chevrolet silverado 3500. the contact stated the vehicle would shut down without warning. there was no indication that the vehicle was shutting off, but the vehicle would start back up within a few minutes. the contact replaced the fuel filter and had the fuel system checked, but none of the repairs corrected the failure. the contact found nhtsa campaign id number: 01v521000 (engine and engine cooling), dealing with the crankshaft position sensor for the 2001 model year and indicated that the 2002 model year had the identical failure. the failure mileage was 34,000 and the current mileage was 35,000. | |||
| 04/28/2011 | 34000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 3500. the contact stated the vehicle will shut down without warning. there is no indication the vehicle is shutting down, but the vehicle will start back up after sitting for a few minutes. the contact has replaced the fuel filter and had the fuel system checked, but none of this has fixed the failure. the contact found nhtsa campaign id number: 01v521000 (engine and engine cooling), dealing with the crankshaft position sensor failing for the 2001 model year and thinks the 2002 model year has the same failure. the failure mileage was 34,000 and the current mileage was 35,000.rl | |||
| 08/20/2007 | 62000 | 400 | 06/04/2007 |
| I have a 2002 silverado 3500 8.1 liter and the truck will just turn off with no notice while at highway speeds and also in traffic started at 60,000 miles gm will not take care of the problom also while driving the light for what gear you are in will go out and the truck will go in neutral or stop shifting all together. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 03/05/2010 | 62000 | ||
| Tl-the contact owns a 2002 chevrolet silverado 3500. while driving at 60mph or just stop at a light the vehicle would shut off without warning. when the vehicle shuts off there is no power steering or brakes as he coast to the side of the road. the vehicle sometimes takes a while to restart again. the vehicle was taken to the dealer for a diagnostic test and they cannot duplicate the failure which has happen more than twice. the chevrolet manufacturer was contacted a claim was file#71-835519459 and they stated they are looking into the failure and get back with him. the failure mileage was 62,000 and the current mileage was 69,976...mw | |||
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||
| 12/10/2008 | 87000 | 3 | 04/27/2002 |
| Tl* the contact owns a 2002 chevrolet silverado 2500. the fuel injector that connects to the motor has failed. the vehicle dealer and manufacturer were notified. he was advised to that he would have to bear the expense of the repair. the failure mileage was 87,000. updated 2/17/10 *cn updated 02/22/10 | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 12/10/2008 | 87000 | 3 | 04/27/2002 |
| Tl* the contact owns a 2002 chevrolet silverado 2500. the fuel injector that connects to the motor has failed. the vehicle dealer and manufacturer were notified. he was advised to that he would have to bear the expense of the repair. the failure mileage was 87,000. updated 2/17/10 *cn updated 02/22/10 | |||
| 03/07/2007 | 152927 | 4 | 11/29/2001 |
| Tl*the contact owns a 2002 chevrolet silverado 3500. the contact noticed that smoke was rising from the rear of the vehicle, the exhaust pipe. the vehicle was brought to the dealer for a diagnostic test, and the dealer determined that the fuel injector failed. the fuel injector was previously replaced three times. the vehicle has not been repaired. the failure mileage was 152,927.*ak | |||
| PARKING BRAKE | |||
| 03/10/2006 | 60000 | ||
| Tl*the contact owns a 2002 chevrolet silverado 3500. the contact stated that the parking brake will not hold, which causes unintended vehicle movement. he took the vehicle to a local repair shop and the mechanic attempted to adjust the cables. immediately after the repair, the failure continued. the manufacturer stated that the vin was not included in nhtsa campaign id number 05v161000 (parking brake); therefore, they would not assume any responsibility. the vehicle has not been repaired according to the recall. the failure mileage was 60,000 and current mileage was 71,500. | |||
| 10/01/2005 | 30000 | 3 | 04/01/2002 |
| Tl*- the contact stated that when the parking brake on the 2002 chevrolet silverado 3500 was engaged it would only hold the vehicle for a few seconds. the contact stated that once he exited the vehicle it would roll away. the contact stated this happened when vehicle was parked on a flat surface or a hill. this contact stated this resulted in numerous crashes. the current and failure mileage was 30000. there was a recall repair completed for this problem; however, the problem recurred. the contact stated the rotors were pitted and rusted, which made it difficult to stop the vehicle. the dealership inspected vehicle. however, did not come to any conclusion as to what causes this to happen. the dealership refused to perform any service on the vehicle. the vehicle currently has 30000 miles. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 11/12/2008 | 50000 | 1 | |
| Flywheel rattles and vibrates. this is second occurrence at 100,000 miles and was replaced by dealer the first time at 50,000 miles. *tr | |||
| SERVICE BRAKES | |||
| 10/05/2012 | 62000 | 1 | |
| Brake failed coming into home's driveway which resulted in crash with minor damage. inspection showed that the rear brake lines were completely rusted through. *tr | |||
| 10/05/2012 | 62000 | ||
| Brake failed coming into home's driveway which resulted in crash with minor damage. inspection showed that the rear brake lines were completely rusted through. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/01/2011 | 1 | ||
| S10 appropriate handling -copy of a letter to the president re the dangers of rupturing brake lines on a 2002 chevrolet silverado 3500. *tgw the consumer stated the vehicle needed front brake pads, rotors which were more rusted out than worn and one caliper. as the consumer was bleeding the air from the hydraulic circuit, he noticed brake fluid pouring out of three locations on the driver's side. the steel brake lines had ruptured on both hydraulic circuits due to the steel lines rusting out. the consumer replaced all of the steel lines, as some of the rust was hidden from view within plastic retainers. *jb | |||
| 03/15/2005 | 40000 | ||
| Anti-lock braking system consistently engages when at slow-speed stopping (5-8 mph). problem started at the 40,000 mile mark. dealer informed that there is a recall on the issue but my vin does not qualify. | |||
| 02/10/2010 | 1 | ||
| Hydraulic:antilock during low-speed brake applications the brakes push back and don't not stop the truck the power steering also cuts out when this happens. *tr | |||
| 09/20/2009 | 135000 | ||
| Tl* the contact owns a 2002 chevrolet silverado 3500. the front brake sensor has failed because of corrosion. the vehicle was taken to the dealer and he was advised that since the warranty expired no assistance would be provided. the failure mileage was 135,000. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/01/2006 | 56000 | 1 | 10/01/2001 |
| Under normal braking conditions the anti lock braking system will activate at low speed, around 7-10 miles per hour. contacted local dealer and they told me it was typically the wheel speed sensor that causes this problem. there was a recall issued by gm but my truck did not fall in this recall due to the vin number. wheel speed sensors were replaced to fix this issue. *jb | |||
| 08/05/2006 | 19000 | 35 | 03/09/2002 |
| Dt*: the contact stated while driving 7 mph on normal road conditions, there was no braking action when trying to stop. no warning lights were illuminated to alert the driver. the vehicle was taken to the dealership who indicated the antilock brake system (abs) had a recall # 05v379000 regarding service brakes, hydraulic:antilock, for those vehicles due to a speed sensor failure. all vehicles operated in salt belt states may be affected. the manufacturer was contacted, and indicated the vehicle was not included in the recall due to the vin, and the company was not responsible for the repair cost. the speed sensor, which was the affected component of the abs, was manufactured in the same plant for all general motors vehicles. the contact expressed concern because a copy of the complaint taken back in august was never received. | |||
| 08/15/2006 | 19500 | 1 | 03/01/2002 |
| Dt*: the contact stated while applying brake pressure at 10 mph, the antilock brakes activated under normal conditions and there was an increased stopping distance. the vehicle was inspected by a dealer who determined the wheel speed sensors were corrosive and needed to be replaced. the vehicle was exposed to excessive roads salts during the winter months. there was a nhtsa recall, # 05v379000, regarding the antilock brakes. the vehicle was not included in the recall due to the vin. the manufacturer was alerted. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 10/01/2005 | 30000 | 3 | 04/01/2002 |
| Tl*- the contact stated that when the parking brake on the 2002 chevrolet silverado 3500 was engaged it would only hold the vehicle for a few seconds. the contact stated that once he exited the vehicle it would roll away. the contact stated this happened when vehicle was parked on a flat surface or a hill. this contact stated this resulted in numerous crashes. the current and failure mileage was 30000. there was a recall repair completed for this problem; however, the problem recurred. the contact stated the rotors were pitted and rusted, which made it difficult to stop the vehicle. the dealership inspected vehicle. however, did not come to any conclusion as to what causes this to happen. the dealership refused to perform any service on the vehicle. the vehicle currently has 30000 miles. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 05/01/2011 | 1 | ||
| S10 appropriate handling -copy of a letter to the president re the dangers of rupturing brake lines on a 2002 chevrolet silverado 3500. *tgw the consumer stated the vehicle needed front brake pads, rotors which were more rusted out than worn and one caliper. as the consumer was bleeding the air from the hydraulic circuit, he noticed brake fluid pouring out of three locations on the driver's side. the steel brake lines had ruptured on both hydraulic circuits due to the steel lines rusting out. the consumer replaced all of the steel lines, as some of the rust was hidden from view within plastic retainers. *jb | |||
| STEERING | |||
| 02/10/2010 | 1 | ||
| Hydraulic:antilock during low-speed brake applications the brakes push back and don't not stop the truck the power steering also cuts out when this happens. *tr | |||
| TIRES | |||
| 12/02/2008 | 87000 | 1 | |
| Tl*the contact owns a 2002 chevrolet silverado 3500. the vehicle has goodyear wrangler sra tires, size 215/85/16 (na). while driving 70 mph on normal road conditions, the vehicle vibrated excessively. the contact pulled over to the side of the road and noticed that the front passenger side tire was blistering on the sidewall. the tire has not been replaced for the defect. the manufacturer has been notified of the defective tire. the failure and current mileages were 87,000. updated 12/30/08 *cn the consumer stated goodyear replaced the tires. updated 01/02/09. *jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 05/12/2005 | 65000 | 2 | 06/18/2002 |
| Windshield wiper intermittent switch failure (2nd time since bought truck new in 2002). when switch to intermittent, wipers come on and stay on. *tr | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CT | MYSTIC | 06355 | BOB VALENTI CHEVROLET | 860-536-4931 |
| GA | UNION CITY | BILL HERB CHEVROLET | ||
| IN | BUTLER | 46721 | MAXTON MOTORS | (260) 868-2195 |
| NY | BRONX | 10467 | LASORSA CHEVROLET BUICK PONTIAC | 718 654 7200 |
| NY | BRONX | LASORSA'S CHEVROLET | UNKNOWN |