Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/21/2005 | 34673 | ||
| In january 2004, i bought a new chevy 3500 duramax diesel truck. since march 2005, i have had to have the injectors replaced a total of 6 times. now at 202,000 the injectors need replaced again. chevy will not help out on this problem. i have read that everyone should file a complaint with this department so that this can be investigated. in november 2011, someone was told there were not complaints. being a chevy owner with these injector problems, i am writing to complain. hopefully, this department will conduct the investigation and help all the other people with this problem get a response from chevy to do something. these trucks are not cheap and just because we use our trucks and put miles on them, and they have repeated failures, we should not have to bear the burden. this problem with my truck is in the design. how many people replace injectors every 30-40k miles? this is what i have had to do over the last 7 years. | |||
| ENGINE AND ENGINE COOLING | |||
| 01/01/2011 | |||
| Tl-the contact owns a 2004 chevrolet silverado 3500. the contact stated that the vehicle was stopped with the brakes engaged when she noticed black and white smoke coming from the muffler. the failure continued whenever the vehicle was operated. the vehicle was taken to an authorized dealer where the contact was informed that three of the eight injectors failed. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 60,000. sm. | |||
| 04/20/2008 | 70800 | ||
| Tl*the contact owns a 2004 cheverolet silverado 3500. on april 20, 2008,while driving approximately 70 mph up hill, the vehicle downshifted on its own. the engine lost power. the contact pulled over to the side of the road to check the engine. the engine was still running when he opened the hood and he noticed oil and diesel fuel all over the engine. the vehicle was towed to a chevrolet dealer. the mechanic tested the cylinder by blowing air into it and the air traveled to the crank case. after the mechanic performed this test, he informed the contact that the piston was cracked and a hole was present. the mechanic also stated that the fuel injector failed and caused the cylinder to fill up with an excessive amount of fuel. the failure caused the engine to overheat and blow. the vehicle has not been repaired. the current and failure mileages were 70,800. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 09/01/2008 | 37525 | 1 | |
| On 3 occasions the lower left inter-cooler hose has come disconnected causing a severe loss of power to the diesel engine. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 06/20/2004 | 29000 | ||
| Broken exhaust manifold bolts 2004 6.0 chevy silverado 3500 29000 miles | |||
| 01/02/2009 | 48000 | 1 | |
| Manifold bolts rusting out. *tr | |||