Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PIC-5625 | 02/01/2012 | 10043483 | Chevrolet: during highway speeds, the steering is sensitive and vehicle may wander. *pe | 04/04/2012 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| PI-0671 | 02/01/2012 | 10043629 | General motors: reservoir for power steering fluid is heat damaged and leaking. may caused problems with power steering pump. *pe | 04/16/2012 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| PI-0671 | 02/01/2012 | 10043629 | General motors: reservoir for power steering fluid is heat damaged and leaking. may caused problems with power steering pump. *pe | 04/16/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/11/2011 | 12000 | ||
| Tl- the contact owns a 2012 chevrolet sonic. the contact stated that he could hear a grinding noise whenever making a turn. the vehicle was taken to the dealer who stated that the failure might have been cause by a defective suspension. the vehicle was not repaired. the manufacturer was made aware of the failure who offered to send a lubrication kit to remedy the problem. the failure mileage was 12,000. pmb | |||
| 07/11/2011 | 12000 | ||
| Tl- the contact owns a 2012 chevrolet sonic. the contact stated that he would drive the vehicle and noticed that he would hear a grinding noise whenever he turned. the contact took the vehicle to the dealer for inspection and they stated that it may have been the suspension. the vehicle was not repaired. the manufacturer was notified and they stated that they would send a lubrication kit ti fix the problem. the dealer stated that he had never seen the kit before and did not know what to do with it the failure mileage was 12,000. ap | |||
| 02/25/2012 | 100 | 1 | |
| We bought the chevy sonic brand new, off the dealers lot. when driving at 55 mph or above we found that the car drifts excessively and is very hard to keep in the lane. on a few occasions driving at posted highway speeds we were forced to slow down because of radical swerving. our first complaints to the service department were answered with it's the new electronic steering, you'll get used to it after driving a few more weeks with no improvement, we took it back in to the service department to have it looked at. a notice concerning the belly pan causing steering problems on cars built before january 2012 was recognized and it was removed from our vehicle which helped only a small amount. upon two more visits to the service department, nothing else was found. both my wife and i have driven a variety of new vehicles including small cars with a combined driving experience of 70 years and this is the first time we've had an issue with a new vehicle. the steering on this car is dangerous and needs to be resolved before someone gets hurt. *tr | |||
| 02/25/2012 | 100 | ||
| We bought the chevy sonic brand new, off the dealers lot. when driving at 55 mph or above we found that the car drifts excessively and is very hard to keep in the lane. on a few occasions driving at posted highway speeds we were forced to slow down because of radical swerving. our first complaints to the service department were answered with it's the new electronic steering, you'll get used to it after driving a few more weeks with no improvement, we took it back in to the service department to have it looked at. a notice concerning the belly pan causing steering problems on cars built before january 2012 was recognized and it was removed from our vehicle which helped only a small amount. upon two more visits to the service department, nothing else was found. both my wife and i have driven a variety of new vehicles including small cars with a combined driving experience of 70 years and this is the first time we've had an issue with a new vehicle. the steering on this car is dangerous and needs to be resolved before someone gets hurt. | |||
| 05/16/2012 | 670 | ||
| We purchased a new 2012 chevrolet sonic sedan. the first time that we drove it at highway and interstate speeds we noticed that the vehicle was very difficult to keep in the driving lane. we returned to the dealer and after a new set of tires, then later a new set of larger wheels and tires there has been some improvement in handling. i am 55 years old and have driven many different cars and trucks and this is the worst driving vehicle ever. this car is dangerous to drive and something needs to be done about it. it is the worst on concrete roads that have been ground but handling is always bad. i hope you will take a serious look at this car before someone gets killed. | |||
| 05/08/2012 | 706 | ||
| The steering wheel started hunting (shaking left and right) and resisted attempts to steer the vehicle. although the car was still controllable, it was difficult to handle. this happens both while stopped and while driving. the problem is intermittent and is not thermal (will happen both at cold start-up and when vehicle is up to operating temperature. it is not effected by ambient temperature). the dealer reprogrammed the electronic brake control module with sps 155 wt40, stating the the current programming was incorrect. the invoice reported a code: c0710 symptom 4b sensor not learned relearn steering sensor. the problem returned after approx 100 miles of use. additionally, onstar notified me (approx 25 may 2012) that the backup battery for its system was faulty and required immediate service. i mention this because i do not know if the backup battery for onstar is common to any backup systems for the sonic's computers. i am returning the vehicle to the dealer for additional investigation and service. | |||