Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/13/2010172300
 While backing out of driveway, our 2001 chevy suburban 1500 began smoking from under the driver's seat. as i parked to investigate, flames began to came out from under the seat and i put out the fire with a water hose. the fire seems to initiate from the wiring for the seat control. left minor damage under the seat, burnt rug and water log from putting the fire out. insurance company to follow up investigation.
05/13/2008
 My 2001 chev surban caught on fire in my garage when car was not running. while picking up my daughter from school my abs warning light came on --i returned home within 5 mins and with 10 mins my car was on fire. --dealership that i bought the car from and have had serviced there has my car. i have been trying to deal with them and it has been a complete nightmare. the saftey of my family is at risk if i contiune to drive the car---they dont know if that will happen again or not they say. at first they said it would cost $2,000 to fix the car --replace parts that were damaged from the fire--after i started asking if general motors should be responsible they said they would only charge me $950.00 since i was a good customer. i explained to them there must be a defect in the car---my car is in excellent condition---2001 70,000 miles and has been serviced every 3,000 miles. they said they have never seen this before. then they said general motors will pay to have the parts replaced that were damaged and put in a new abs module, and that i should be okay. i cant risk the safty of my family and my house to park the car in the garage and contuine to drive it.. i would appreicate any help or advise that you might have for me.