Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
10/22/2011
 Since my last major repair which was july 2010 when my radiator and timing belt had malfunction, which i paid $653.34 for repairs, the surburban began to stall after my last oil chage at the dealership which was 10/04/2011. the vehicle would stall each time the ignition key was turned, then it would stall completely after a couple of tries. now, the 2001 surburban 1500 vehicle of mine would have a fuel leakage and the engine stalls with no restart. i told the dealership after my oil change this problem occurred right as we were leaving the dealership, but my husband and i were told it was due to the recent oil change. now the problem still exist with no restart and the dealership said to bring it back with a $90 fee to examine the vehicle which they believe its the fuel pump. i believe this should've been observed the day of the oil change when we initially observe the problem. it seems each time we have the vehicle oil change a problem occur the same day, inwhich its costly to us. this problem continues to exist now with no start and the dealership charges us each time after the oil change to determine what the problem is which as previously stated, occurs after each timely oil change.
01/13/2011
 2001 chevy suburban fuel gauge reading empty when it is not empty.smell of fuel and burning coming from car. fuel gauge floating, shoeing empty,full, half full.
02/17/2009188000
 Tl*the contact owns a 2001 chevrolet suburban 1500. in august of 2004, at 99,551 miles, the engine stalled while driving 55 mph. the vehicle shut off suddenly and was towed to a repair shop. the contact paid for the fuel pump and fuel filter to be replaced. in july of 2008, the fuel pump and fuel filter were replaced for the second time. the failure involved two defective fuel pumps that were placed on the vehicle. the first was replaced by a second defective pump. after the second replacement, the fuel pump failed again and the shop reimbursed the contact. the manufacturer did not assist. the contact decided to purchase a fourth fuel pump that was installed by an independent repair shop on july 1, 2008. there had been no other failures because the vehicle cannot have less than a quarter of a tank of fuel. otherwise, there will be failures with the engine cranking and stalling due to the pump losing pressure from the lack of fuel circulation. the current and failure mileages were 188,000.
12/15/2008130000
 Tl*the contact owns a 2001 chevrolet suburban 1500. while driving less than 35 mph, the vehicle stalled. there were no warning indicators illuminated on the instrument panel. the dealer stated that the fuel pump and filter failed and could be replaced at an estimated cost of $1,100. the failure and current mileages were 130,000.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
03/02/20101430001
 My 2001 suburban completely shuts off and the steering stops when i am at speeds below 10 mph, if i am making a turn, backing out of my driveway, or come to a stop at a stop sign. i took it to many places to have it tested and they all stated that everything is fine nothing was detected. i have had the fuel pump replaced by dealership when it just completely stopped running on the highway. i am at a loss for words and this is dangerous when it is the only car you have to haul yourself and kids around in. this is happening everyday and it seems that i am not the only one having this problem. this is a serious problem for americans trying to make an honest living. *tr
01/01/19011
 Consumer wants to be reimbursed for recall work performed on his 2001 chevy suburban. manufacturer denied his claim to be reimbursed. *kb the consumer had already had the work done regarding the fuel pump prior to the recall. *jb
10/24/200689912008/08/2001
 Steering,fuel pump module,wires connectors. i took it in to fix but i had to pay for it $ 1.054 why if there's a recall on it that was just for thefuel pump moduel call me about this
12/07/2006135000104/17/2001
 Dt*: the contact stated a noise was heard and the vehicle hesitated while traveling various speeds. a nhtsa recall #05v155000 concerning the fuel pump was performed on the vehicle a year ago. a leak was now noticed under the vehicle in the driveway. it was taken to the dealer, who determined the fuel pump needed to be replaced however; it was not covered by an update of the recall.
FUEL SYSTEM, OTHER
09/20/2008500001
 2001 chevy suburban with vortec 5.3 l engine. during hot days or warm engine, the throttle sticks in idle position, requiring significantly heavier pressure on the accelerator pedal resulting in a sudden and uncontrollable acceleration when it releases for the stuck idle position. this event occurs at irregular intervals, on the vortec 5.3 engine, as a relative has a similar problem with the chevy pickup and the same 2001 5.3 vortec engine. *tr
05/09/2007710001
 Engine shuts off during first initial run. if i leave the house and get to the stop sign. it will shut off. even after the first few minutes of driving when i try to turn it will shut off. after the engine runs a while it operates normally. *tr