Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 11/24/2012 | 109000 | ||
| I have a 2001 1500 chevy suburban that i purchased brand new. it was 109,000 miles on it. my transmission went out with no warning at 50,000 miles. we fought with dealership and manufacturer and had them replace it with a new one. well guess what? i have appr. 59,000 on this transmission and it just went out on us on our thanksgiving trip. we were 4 hrs. from home when it started going out. when we were 3 hrs. from home we lost 3rd gear and drove in 2nd at 40 miles per hr. stopping several times along the way to let it cool down. we made it 2 hrs from home and made the decision to park it somewhere it will be safe to leave it overnight. thank god our son was following us in his vehicle to give us a ride home. the following day we had to return to tow it home. i am beyond livid. this vehicle is only driven in town and the occasional vacation or road trip. it has a tow pkg but hasn't been used to pull things. it has always been meticulously maintained by my husband that is a mechanic. this vehicle has never been misused or abused. so what is the problem with chevrolet suburban's? we have had absolutely no other issues with it and have loved this vehicle. i have researched and noticed i am not the only one with this issue.. what is the problem? how does chevrolet plan on handling this issue? three transmissions in one vehicle with that low of mileage is ridiculous. chevrolet you are producing faulty products. there is no excuse for 2 transmissions going on a 3rd, in a vehicle with that low of mileage... third transmission, really? i have always loved and promoted chevrolet, but not any more. the taxpayers bailed chevrolet out of bankruptcy and you still screw over the consumer. if anyone else has had any issues like this please let me know. i am furious that i have to have a 3rd, yes 3rd transmission in a vehicle with under 110,000 miles on it.... | |||
| 11/15/2010 | 216400 | ||
| The spare tire assembly's steel wire broke while spare tire was stored under the truck. this occurred while backing the vehicle out of the driveway. | |||
| 09/19/2010 | |||
| I have suburban 2001, the rear window (tailgate window) glass separated from the hinges suddenly. this is common problem in gm suburbans and i am afraid this may result in a serious accident as the tailgate window may separate, fly off and hit something. i am not sure if the window will fly off, mine was hanging from one hinge unitl i corrected it. | |||