Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| PARKING BRAKE | |||
| 06/01/2004 | 1 | ||
| Emergency brake does not work. has been bad since 36k miles and dealer refuses to touch because vehicle is out of warranty. fix is buying new cables with new emergency brake pedal; why new pedal? they obviously know that they have a problem and they don't want to take responsibility for it. why should i have to pay for their poor engineering? *tr | |||
| 01/16/2008 | 65000 | ||
| Tl*the contact owns a 2002 chevrolet suburban 1500. when the contact first purchased the vehicle, he noticed that the parking brake would not hold. the vehicle continued to roll when the brake was engaged. he took the vehicle to the dealer and they tightened an unspecified component. the vehicle passed inspection, but the failure worsened afterwards. the dealer could not determine the cause of the failure. the issue occurred every time he attempted to apply the parking brake. the manufacturer was not notified. the current mileage was approximately 75,000 and failure mileage was approximately 65,000. | |||
| 04/15/2008 | 77000 | 1 | 03/28/2002 |
| 2002 suburban parking brake has failed for the second time at 77k mile. now they have begun lock and have to be reset a couple times to get them to release. a loud squeal accompanies before it releases. parking brake pedal is to the floor. truck still has original disk brakes all around. *tr | |||
| 12/26/2006 | 1 | ||
| I was unable to have my 2002 suburban inspected. the parking brake band on the drivers side had to be replaced as well as the brake drum this december. my vehicle only has 92k miles. my father-in-law has the same year/make vehicle and he had to have his parking brake replaced, but on the passenger side. his vehicle only has 76k miles. chevrolet has a service bulletin out that this model vehicle is prone to this problem, yet will not take responsibility for repairs or replacement. *nm | |||
| 11/03/2006 | 54000 | 1 | 10/28/2002 |
| This in reference to a closed nhtsa action # dp05009. after a parking brake failure that occurred on this 2002 chevy suburban with 54,000 miles on it, in november, i looked into similar situations with other suburban owners and of the 3 i found, 2 in south carolina, and one in indiana, all had similar parking brake problems. when i brought my vehicle to the dealer for repair, i was told there were no recalls or safety notices regarding this problem. after reviewing your nhtsa site, i see that this problem was addressed and closed but only applied to vehicle with manual transmissions, even though the problem was in automatic models too, which was apparently glossed over because of the percentage of roll away incidents. this problem is still out there, and chevy denies it. chevy needs to acknowledge this as a series wide problem and fix it on a recall basis. the insulting thing about this is the dealership acts like it is something new, and perhaps i was leaving the parking brake on all the time. it is not new, and i have never driven away with the parking brake on in my life. and we wonder why the american auto industry is failing to attract customers. *jb | |||
| 10/15/2005 | 1 | 10/15/2005 | |
| Emergency brake wasn't working when i purchased the vehicle. i didn't know it at the time. i was told that there was a problem with the emergency brakes and that there may be a recall to fix the problem. i purchased it on 10-15-2005. the mileage was 64095. mileage now is 70129. i would always use the brake with my grandkids in the vehicle so it wouldn't move. now i found out that i never had one for some reason. need it fixed if all possible. *jb | |||