Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 06/10/2010 | |||
| 2000 chevy suburban rear glass hatch hinge on pasengers side seperated from the glass, i have read about 50+ of these from 2000-2005 models and gm says no one has complained. they want you to buy a new one for $800.00 | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 09/22/2007 | 82000 | 1 | 08/28/2002 |
| The passenger side of the lift glass separated and the glass wouldn't close. you had to manually line it up. apparently this is a big problem but gm wont do anything about it. the customer shouldn't have to pay over $800 to get this fixed. *tr | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 11/21/2007 | 68000 | 1 | |
| Tl*the contact owns a 2002 chevrolet suburban 1500. while the vehicle was parked in the driveway, the liftgate glass separated from the hinge. the contact stated that no wind was blowing at the time. the dealer stated that they would need to replace the entire liftgate with a different design. the purchase date was unknown. the current and failure mileages were 68,000. | |||
| 09/25/2007 | 89000 | 1 | 07/15/2002 |
| The plastic hinge on the left side of the rear window glass on the suburban tailgate has separated where it was originally joined and the window is no longer attached to the vehicle on this side. in talking to one of the local dealership repair shops and a local auto glass company, i was told by both that this was a fairly common problem with suburbans. i think this is a potential safety issue as wind shear under the glass could rip the glass off my vehicle and create a problem for anyone behind me. given what i was told by the repair shops, has an investigation of this problem been considered or conducted and is there consideration of a recall for this defect? *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 03/03/2009 | 76000 | ||
| I was driving on the highway when i heard a blast of air like a tornado or hurricane in my car. papers and things in my car started flying. when i stopped i discovered that the rear window had seperated itself from the frame at the top and was now open by an inch. the window is designed to open from the bottom with a latch. the two hinges at the top of the window had now also snapped broken from the window, leaving only the sides attached. this is a very large window and could have totally come off in traffic causing great harm to others. if the window had been open as it is also designed it would have blown off. i have since found that the collision repair place i used said he had another just like it the week before. in trying to replace the window with another used one he found that the adhesive was also starting to do the same, therefore it was necessary to replace it with a new one. in fixing the window the collision expert showed how easy it would be for the manufacturer to fix. it needs both sides of the hinges bolted. i do feel this should be addressed to save others harm. i have also saved all parts personally for any/all inspection. | |||