Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/19/2011 | |||
| Reduced engine power light comes on and truck slows to less than 10 mph and the power steering stop working. this has happened six times in the last year. 1st incident i took it to the dealer and they said nothing was wrong with it. diagnostics performed and nothing came back wrong. i think the wiring to the throttle is possibly to blame. if i hit a bump in the road or cross railroad tracks, the reduced engine power can come on. i have a hunch after researching online & finding that several other people have the same problem, that leads me to believe that chevy knows about it & is doing nothing about it. typical!! i am very displeased, especially because i love my suburban. i suggest an investigation & recall of this problem.i ask that chevy takes responsibility for poor quality & repairs the problem pronto! oh, and the power seating fuse caught fire and exploded the little fuse in the fuse box, now the seats won't work & neither does the passenger side windows. the wiring done on this truck is cheap! the parts are cheap! not a happy customer! | |||
| 02/25/2006 | 1 | ||
| This is the second time this has happened to this vehicle, a 2003 chevy suburban. i fixed it the first time in 2006 and now it has happened again. a loud clunking noise around the steering wheel shaft. the dealer said it was not a recall item but one that they have had numerous complaints about. i guess because no one has died from it, chevy thinks that shabby workmanship and defects are okay to pass on to consumers. this is an annoying clunking and one that could mask a real problem if you can't hear it. when is someone going to do something about it? *tr | |||
| 05/01/2008 | 1 | ||
| Intermediate steering shaft needs replacing again. this will be the 4th time that it has to be replaced. 24,451mi, 26,094mi, and 65,655mi. you start to hear a clunking noise when turning or slight movement of steering wheel. has more play then usual as well. gm should be forced to replace these as they know it is a known problem. *tr | |||
| 06/14/2005 | 18000 | ||
| Tl*the contact owns a 2003 chevrolet suburban 1500. in june of 2003, while driving approximately 15 mph into the driveway, the contact heard a thumping noise in the steering column. since the first incident three years ago, the vehicle continued to make a thumping noise and vibrate whenever making a left or right turn. the vehicle was driven to the dealer and the mechanic stated that there were no recalls or defects relating to this failure. several mechanics inspected the vehicle and stated that the intermediate shaft was defective and caused the failure. the manufacturer has not been notified. the vehicle has not been repaired. the current mileage was 62,000 and failure mileage was 18,000. | |||
| 03/12/2008 | 93300 | 2 | 09/04/2003 |
| This is the second time i have had to bring my 2003 chevrolet suburban in to replace the noisy look steering column. the first time it was repacked. the second time was this week. this time they replaced the parts inside the steering column. *tr | |||
| 01/14/2006 | 15000 | 365 | |
| 1.speedometer faied s daily. it will read 90 mph when i have just began accelerating. other times it will read 10 mph when i am driving with traffic on the freeway. problem has not been corrected, dealership advised it was not covered under a recall although they have received numerous complaints. 2. second row middle seat belt failed to retract. second middle seatbelt fastener got stuck and unable to unfasten seat belt without force. has not been corrected. 3. paint on radio controls & dashboard is peeling off - paint was originally grey and now some areas are black and other clear with the bright light shining through when the radio is in use. 4. brakes squeek excessively, replaced brakes & pads noise ceased for a month and then began again. 5. rear access door rattles constantly 6. rear access door plastic molding on inside of door cracked 7. front passenger seat belt plastic cover cracked and broke off 8. left rear passenger door light casing cracked and fell off 9. steering makes an abnormal noise when turning. *ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 01/01/2006 | 25000 | 2 | 03/31/2003 |
| 2003 suburban 1500 4wd , rattle and clunk in steering column, nothing loose in the steering just clunking noise while driving. vehicle has 26000 miles on it, but was over 3 years old. curt warner chevrolet said it was a common problem... no warranty or recall. in fact he pulled a u-joint and shaft from his desk to show me what the noise was comming from in the column. *ak | |||