Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 12/20/2010 | 111425 | ||
| We had to change a rear driver side tire because we needed to add air to the tire and the sensor control was broken. we took the tire off and replaced it with the spare. when retrieving the spare we had a very difficult time getting it off the spare tire holder winch. after struggling with the spare tire for 30 minutes we got it released and when we tried to hoist the winch back up, it would not go up. we tried repeatedly for another 30 minutes without any success. we had to remove the entire tire winch holder part so it wouldn't hang down while driving. i have been calling all morning to try to find the part and draper chevrolet said they have had a lot of problems with this part but mainly when customers are trying to retrieve the tire. my incident is different since it wouldn't go back up. draper chevrolet did not have this part in stock and i have been calling salvage shops as well without any success. i am currently driving without a spare and i drive 60 miles a day on the highway and this is unsafe to be driving without a spare tire because the other tires sensor stem broke on its own. when calling draper chevrolet they said the part cost $170.42 new but they do not have the part in stock. i work 8:30 a.m. to 6:00 p.m. monday thru friday and can only take care of this on the weekend. which this weekend is christmas day. i hope you understand my predicament and can help me in some way to rectify this problem. i come from a general motors family and have always been able to count on general motors doing the right thing. thank you for your consideration. | |||
| 05/03/2010 | 98912 | ||
| While driving down the road, the rear window fell off of the vehicle. upon inspection, i noticed the the hinges holding the window to the vehicle had broken. the rear window is hardly ever opened, so it cannot be due to overuse. if i had been driving on the highway it may have killed someone. instead i only have to replace my entire rear window. after researching this online, i found that this has happened to a lot of people, but that the maker of the vehicle denies that it is happening. | |||