Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/17/2013 | 138000 | 1 | |
| Tl* the contact owns a 2004 chevrolet suburban 1500. the contact was driving approximately 45 mph and depressed the brake pedal but the brakes would not respond. the contact applied excessive pressure to the brake pedal before the vehicle responded. the vehicle was taken to an independent mechanic for diagnostic testing where the mechanic advised that the hydro boost would have to be replaced because brake fluid and power steering fluid was leaking from the vehicle. the contact referenced nhtsa campaign number: 05v043000 (service brakes, hydraulic) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 138,000. *tr | |||
| 01/17/2013 | 138000 | ||
| Tl* the contact owns a 2004 chevrolet suburban 1500. the contact was driving approximately 45 mph and depressed the brake pedal but the brakes would not respond. the contact applied excessive pressure to the brake pedal before the vehicle responded. the vehicle was taken to an independent mechanic for diagnostic testing where the mechanic advised that the hydro boost would have to be replaced because brake fluid and power steering fluid was leaking from the vehicle. the contact referenced nhtsa campaign number: 05v043000 (service brakes, hydraulic) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 138,000. | |||
| 01/17/2013 | 138000 | ||
| Tl- the contact owns a 2004 chevrolet suburban 1500. the contact was driving approximately 45 mph and depressed the brake pedal but the brakes would not respond. the contact applied excessive pressure to the brake pedal before the vehicle responded. the vehicle was taken to an independent mechanic for diagnostic testing where the mechanic advised that the hydro boost would have to be replaced because brake fluid and power steering fluid was leaking from the vehicle. the contact referenced nhtsa campaign number: 05v043000 (service brakes, hydraulic) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 138,000. kmj | |||
| 01/17/2013 | 138000 | ||
| Tl- the contact owns a 2004 chevrolet suburban 1500. while driving approximately 45 mph the contact depressed the brake pedal but the brakes would not respond. the contact applied excessive pressure to the brake pedal in order for the brakes to respond. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated the hydro boost would have to be replaced because brake fluid and power steering fluid was leaking. there was a recall under nhtsa campaign number: 05v043000 (service brakes, hydraulic) that could be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 138,000. da | |||
| 11/02/2012 | 106000 | ||
| Tl* the contact owns a 2004 chevrolet suburban 1500. the contact stated that while driving approximately 25 mph and depressing the brakes, the pedal went straight to the floor board. the contact immediately put his emergency brakes on to avoid a crash. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileage was approximately 106,000. | |||
| 11/02/2012 | 106000 | ||
| Tl-the contact owns a 2004 chevrolet suburban 1500. the contact stated that while driving approximately 25 mph and depressing the brakes, the pedal went straight to the floor board. the contact immediately put his emergency brakes on to avoid a crash. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileage was approximately 106,000. pmb | |||
| 11/02/2012 | 106000 | ||
| Tl-the contact owns a 2004 chevrolet suburban 1500. the contact stated that while driving approximately 25 mph and depressing the brakes, the pedal went straight to the floor board. the contact immediately put his emergency brakes on to avoid a crash. the vehicle has not been inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 106,000. tb | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/17/2013 | 138000 | 1 | |
| Tl* the contact owns a 2004 chevrolet suburban 1500. the contact was driving approximately 45 mph and depressed the brake pedal but the brakes would not respond. the contact applied excessive pressure to the brake pedal before the vehicle responded. the vehicle was taken to an independent mechanic for diagnostic testing where the mechanic advised that the hydro boost would have to be replaced because brake fluid and power steering fluid was leaking from the vehicle. the contact referenced nhtsa campaign number: 05v043000 (service brakes, hydraulic) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 138,000. *tr | |||
| 05/05/2012 | 50135 | ||
| Driving on small residential street. as i approached a stop sign i applied brakes and petal went to the floor and i steered into the curb to stop vehicle.when i stopped shaking i called my husband and he came with a friend who is a mechanic. when they raised the hood they saw brake fluid everywhere. when we got the car home and inspected it further the mechanic was horrified to see that everything under there was corroded and rusted. including bushings gas lines, nuts and bolts etc. he claimed he had never seen anything like it in his life. this is the third suburban i have owned and i am very upset that this would happen. i was all set to have my 20 yr old son take this up to school so he could move out of his dorm. he could have been seriously hurt if this had happened on the new jersey turnpike. | |||
| 04/28/2012 | 130000 | ||
| The steel brake line failed on the drivers side below the door. | |||
| 03/16/2012 | 84905 | ||
| Tl-the contact owns a 2004 chevrolet suburban 1500. the contact stated that the brake lines fractured while the brakes were applied on the highway. the manufacturer was notified, but denied any assistance with repairs of the failure. the dealer was not notified. the vehicle was repaired. the failure mileage was 84,905 and the current mileage was 85,049. sm. | |||
| 03/16/2012 | 84905 | ||
| Tl- the contact owns a 2004 chevrolet suburban. the contact stated that the brake line broke apart while the contact depressed the brake pedal on the highway. the manufacturer was notified, but denied any assistance with repair to the failure. the dealer was not contacted. the vehicle was repaired. the failure mileage was 84,905 and the current mileage was 85,049. nw | |||
| 11/30/2011 | 85000 | ||
| Steel brake lines on vehicle are severely corroded with obvious section loss. based upon my experience with a similar vehicle, a line failure due to rupture is imminent and all lines need to be replaced. this will be neither an easy nor an inexpensive task. adding insult to injury is that gm does not offer replacement line sets; it's roll your own or buy an (incomplete) aftermarket set (no one offers complete set for jl4 rear brake arrangement). this really is ridiculous given the cost, age, mileage and otherwise excellent condition of the vehicle. | |||
| 11/11/2011 | 49000 | ||
| Failure of brake line and loss of fluid with no warning light until pedal went all the way to the floor. mechanic has reported severe corrosion of the brake line, calipers, spare tire assembly and no access to the brake line area above the spare tire without cutting the spare tire holder assembly out. estimate is over $1000 to repair. brake failure without a warning - very scary. | |||
| 10/01/2011 | 95000 | ||
| Backing up snowmobile trailer when brake pedal went to floor. large puddle underneath truck right below where the 4 brake lines exit the abs and go over the frame rail. | |||
| 10/08/2011 | 51250 | ||
| My 2004 suburban is extremely well cared for. the vehicle has only 51,000 miles and is kept in perfect running and physical condition. on 10/8/2011 i was performing an extensive visual check of the brake line on the vehicle after reading of some issues with similar vehicle. upon inspection, i saw that the braking systems hydralic lines are severely corroded in multiple areas. these lines must be replaced to aviod catastrophic failure. on a vehicle of this age and limited mileage this is highly worriesome. i have mutiple other vehilces of considerably greater mileage and of older vintage that have not had this corrosion issue. i mention them because they have spent their entire service life, to date, in the same weather/driving condtions. there is no questions that the materials used for these brake lines are of an inferior material. a recall is absolutely in order as this is an expensive and time consuming repair that is the result of poor quality parts. | |||
| 10/01/2011 | 95000 | ||
| Backing up snowmobile trailer when brake pedal went to floor. large puddle underneath truck right below where the 4 brake lines exit the abs and go over the frame rail. | |||
| 10/08/2011 | 51250 | ||
| My 2004 suburban is extremely well cared for. the vehicle has only 51,000 miles and is kept in perfect running and physical condition. on 10/8/2011 i was performing an extensive visual check of the brake line on the vehicle after reading of some issues with similar vehicle. upon inspection, i saw that the braking systems hydralic lines are severely corroded in multiple areas. these lines must be replaced to aviod catastrophic failure. on a vehicle of this age and limited mileage this is highly worriesome. i have mutiple other vehilces of considerably greater mileage and of older vintage that have not had this corrosion issue. i mention them because they have spent their entire service life, to date, in the same weather/driving condtions. there is no questions that the materials used for these brake lines are of an inferior material. a recall is absolutely in order as this is an expensive and time consuming repair that is the result of poor quality parts. | |||
| 10/01/2011 | 95000 | ||
| Backing up snowmobile trailer when brake pedal went to floor. large puddle underneath truck right below where the 4 brake lines exit the abs and go over the frame rail. | |||
| 10/08/2011 | 51250 | ||
| My 2004 suburban is extremely well cared for. the vehicle has only 51,000 miles and is kept in perfect running and physical condition. on 10/8/2011 i was performing an extensive visual check of the brake line on the vehicle after reading of some issues with similar vehicle. upon inspection, i saw that the braking systems hydralic lines are severely corroded in multiple areas. these lines must be replaced to aviod catastrophic failure. on a vehicle of this age and limited mileage this is highly worriesome. i have mutiple other vehilces of considerably greater mileage and of older vintage that have not had this corrosion issue. i mention them because they have spent their entire service life, to date, in the same weather/driving condtions. there is no questions that the materials used for these brake lines are of an inferior material. a recall is absolutely in order as this is an expensive and time consuming repair that is the result of poor quality parts. | |||
| 06/03/2011 | 71920 | ||
| Tl- the contact owns a 2004 chevrolet suburban 1500. while driving at approximately 35 mph the contact depressed the brake pedal and the pedal fell to the floor board. the vehicle was towed to the dealer. the technicians stated the brake line had failed due to environmental climate damage. the brake line was replaced with stainless steel brake lines. the vehicle was repaired. the approximate failure mileage was 71,920. ds | |||
| 05/20/2010 | 105000 | ||
| My wife owns two gm suburbans, 2002 and 2004. both experienced brake failure due to rotting brake lines within a week of each other. i have paid over $2,000.00 to have them both repaired. the 2002 failure sent me out into the street in front of my home unable to stop. the second failure of the 2004 occurred while on a cross country trip with most of my family in the car. this is the one that spurs my efforts to complain. i could lose it when considering what could have happened to my family due to these failures on two very expensive cars which i would never have expected to fail like this. i woulod like very much not to have this happen to anyone else and if i can get a refund for the costly repair that would be great. i have preserved the rotted brake lines. please let me know if you need any further information. | |||
| 12/07/2009 | 79200 | 1 | |
| Slowing down coming to stop about 7to 4 mph the abs sensors tells the abs pump to turn on making a growling noise this is the same problem the older models had there fix was to bring them in to a dealer and pull and clean the abs sensors or replace if found bad . i took mine in for an abs sensor light on and they told me that the right sensor was bad but the left needed to be pulled and cleaned but they said if the went to pull it and it broke i would have to pay the cost of the replacement sensor instead of the cleaning cost which is about $250.00 to replace part and labor this was in dec 2009. *tr | |||
| 10/19/2008 | 118200 | 1 | |
| The top nut which holds the right rear brake caliber bracket came out on my vehicle. the result caused my vehicle to abruptly stop severely jerking the passengers in the truck. the bracket also punctured several cracks to the inside of my rim causing my tire to deflate. i have never had the caliper nuts removed on my vehicle. the only thing i can think of is the nut must have vibrated loose. the lower nut was loose as well. the loose lower nut was discovered after removing the wheel to repair the deflated tire. the incident occurred on sunday, october 19, 2008 at 1:30 am. my vehicle was towed home for repair. a new rim and brake caliper nut had to be purchased to repair my vehicle. *tr | |||