Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/20/2011 | 85000 | ||
| When driving it will try and engage the 4 wheel drive low. it happened a year ago and then again this week. | |||
| 11/11/2011 | 49000 | ||
| Failure of brake line and loss of fluid with no warning light until pedal went all the way to the floor. mechanic has reported severe corrosion of the brake line, calipers, spare tire assembly and no access to the brake line area above the spare tire without cutting the spare tire holder assembly out. estimate is over $1000 to repair. brake failure without a warning - very scary. | |||
| 11/11/2010 | 152000 | ||
| Driving down the road one day and reduced engine light comes on. my suburban slows to about 35mph and will not go any faster. this occurs about 15 times a month. i am concerned about people driving behind me when it comes to a sudden slow if i can not get off the road. we have brought it to a dealership 3 times. they did not know what was wrong. we have changed the throttle pedal positioning sensor, map sensor, crank sensor, knock sensor, spark plugs, spark plug wires. nothing has worked. | |||
| 06/11/2011 | 178100 | ||
| While driving at approximately 65 mph on an interstate, the sun roof on my 2004 chevrolet suburban ripped off narrowly missing the car following us. the sun roof was closed at time time of the incident. other than what sounded like an air leak, there was no warning or other indication of problems. the sun roof has rarely been opened since the car was purchased and definitely had not been opened in the past 2 years at least. | |||
| 01/19/2011 | |||
| Transfer case had to be replaced before 70000 miles due to bearing. passenger air went out and only blew hot after a battery change, had to replace entire air system. air system went out again with 2nd battery replacement, but dealer was able to reset it. speedometer only works sometimes. binding noise in steering column , has been lubed numerous times while waiting for chevy to issue a recall according to dealer. this vehicle is driven under 15000 miles a year. | |||
| 12/20/2010 | 111425 | ||
| We had to change a rear driver side tire because we needed to add air to the tire and the sensor control was broken. we took the tire off and replaced it with the spare. when retrieving the spare we had a very difficult time getting it off the spare tire holder winch. after struggling with the spare tire for 30 minutes we got it released and when we tried to hoist the winch back up, it would not go up. we tried repeatedly for another 30 minutes without any success. we had to remove the entire tire winch holder part so it wouldn't hang down while driving. i have been calling all morning to try to find the part and draper chevrolet said they have had a lot of problems with this part but mainly when customers are trying to retrieve the tire. my incident is different since it wouldn't go back up. draper chevrolet did not have this part in stock and i have been calling salvage shops as well without any success. i am currently driving without a spare and i drive 60 miles a day on the highway and this is unsafe to be driving without a spare tire because the other tires sensor stem broke on its own. when calling draper chevrolet they said the part cost $170.42 new but they do not have the part in stock. i work 8:30 a.m. to 6:00 p.m. monday thru friday and can only take care of this on the weekend. which this weekend is christmas day. i hope you understand my predicament and can help me in some way to rectify this problem. i come from a general motors family and have always been able to count on general motors doing the right thing. thank you for your consideration. | |||
| 01/10/2010 | |||
| 2004 chevy suburban speedometer stuck and max speed with 72,300 miles. i also own 2004 chevy tahoe with oil pressure guage stuck at maximum with 92,000 miles. | |||
| 09/20/2004 | 76000 | ||
| I own a 2004 chevrolet suburban. the right hinge for the liftgate window has cracked and there is a possibility that when driving, the window could fall off if wind gets withn the window and the hinges. gm is ignoring any complaints on this even though they are all over the internet. | |||
| 04/10/2010 | 45000 | ||
| I bought a new 2004 chevrolet suburban 1500 ls in early september 2005. one evening i went to a resturant to eat, went inside and was seated. maybe 5 minutes passed, could have been less. the owner began yelling that a vehicle in the lot was on fire. i looked out the window and saw what i thought was a car next to mine belowing smoke. i ran outside to move my 2004 suburban away from the burning car and to my amazement discovered it was my suburban! there was absolutely no prior indication of anything wrong such as an over-heated engine. no indication of any malfunction whatsoever. the engine was completely off when this fire started. | |||