Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
08/01/2011350000
 2004 chevrolet suburban goes into reduced power engine w/o reason change the engine, because high miles, change transmission, change throttle body,change gas pedal module, change catalytic converter spend over 4,000 on the truck without counting the accident can occur in the interstate 78 west because of the lost of power, dealers don't know what is the problem neither the local mechanics can you please take action in this matter and read at edmonds.com and see all the complains about the same problem
07/03/2011118253
 I started the homeward segment of an 800 mile trip on july 4th weekend. speed odometer appears to be working correctly because i made it through the first police radar checkpoint without any problems. i exited the interstate and entered a 4 lane highway. after driving an estimated 50 miles for the day i was stopped by the state police. he said that his radar had me going 74 in a 55 speed zone when me speed odometer indicated 55 mph. when the officer informed me of my speed, i looked at my speed odometer and saw the needle was below 0 mph. the scary part of this is that i did not realize that i was going over the speed limit, probably because i was acclimated to the higher interstate speed, my speed odometer indicated i was traveling the speed limit, and up until this time i had no indication that my speed odometer was not working properly. i continued with the trip and used my gps to keep me at a safe speed the rest of the trip. i compared the speed odometer mph with the gps mph many times throughout the rest of the trip. the speed odometer went down to 0 mph when i was driving 65 mph after driving an estimated additional 40 miles. after driving an additional 30 miles the speed odometer was indicating the correct speed. the speed odometer malfunctioned about 70% of the trip. it would alternate between not working correctly and working correctly throughout the trip. i took the vehicle to the chevy dealer the first business day back home. the dealer said the whole instrument cluster must be replaced. i authorized the dealer to replace the instrument cluster and the defective instrument cluster is going back to be refurbished. this failure compromised not only my safety but also my family's safety and the safety of other drivers. researching the internet, i am finding this problem seems to be widespread.
01/24/201160669
 Gage failure, specifically the speedometer, on the instrument panel. the speedometer works intermittently and also gets stuck at a speed > than 75 mph when my vechicle is going much slower than that and then registers > 120mph when i am going around 60-65 mph.
03/04/201081100
 Gauge for speedometer gets stuck or doesnt measure at all. contacted the dealer and they said my vehicle was above the 70k amount & 80k. i have never been contacted on this issue. but yet i get mailings for service work. the failure is ongoing.
06/29/20072512/30/2003
 Traffic citation issued to my husband while driving my 2004 chevrolet suburban due to faulty speedometer on 6/29/07.
02/20/200774000108/04/2004
 The speedometer on my 2004 suburban failed.*ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
06/01/2007200
 Electrical components are not working. odometer, fuel gauge, oil gauge, battery gauge, temperature gauge do not work - the only gauge that does work is the speedometer. looking at all the complaints, i should assume the speedometer will be going out. the temperature gauge could be very dangerous - it reads 250 - 260 all the time. you do not know if your are running hot or not. the gas gauge needle is totally upset down - we have to go off our how many miles 'til we run out go gas screen to determine how much gas we have. i've replaced the power steering pump - $775, the chip for the gas pedal (when out - you could not go any faster than 10 miles per hour $800), the driver side leather seat started to wear down @ 40,000 miles - now has a tear in it, the steering column makes a knocking noise, the dash makes a popping noise when the air conditioner is on, front seem to wear down fast, etc. i could go on, but.......... it seems i got a lemon. this was a $47,000 sticker priced car - you would think you wouldn't have this many problems. there seems to be a lot of complaints on instrument panel problems - seems chev should look into this - dangerous. these are family - children vehicles!!! *tr