Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
04/08/2010133600
 Transmission slippage; driver side mirror defects; head lamps & loose steering column. biggest issue is transmission. while driving on highway at 70 mph, transmission began slipping without any prior warning. situation was extremely dangerous as it was night-time driving with little or no opportunity to get vehicle off the interstate. other family vehicles have had the same issue with the transmission going out without warning. also, the driver side mirror goes out gradually, as the liquid that defrosts the mirror goes bad and leaks into the mirror. this mirror has already been replaced once, at the cost of $400+. this mirror is also a hazard as the driver is unable to use the mirror to adequate lane and traffic maneuvering. the steering column always seems to be loose. nothing has been done, as of today's date, to correct the transmission issue as it is a costly repair.
VISIBILITY - GLASS, SIDE/REAR
08/05/200989000
 Tl*the contact owns a 2004 chevrolet suburban 1500. the contact heard a noise coming from the vehicle. upon further inspection, she noticed that the rear passenger side window was cracking in a spider web pattern. she stated that the tint on the glass was webbing in a pattern. she then noticed that the glass was expanding as if something was in the vehicle and pushing the glass outward. the failure caused the glass to shatter. the contact called the dealer and they stated that they were unaware of any failure occurring on this year, make, and model vehicle. the contact is in the process of taking the vehicle to the glass shop for repair at the cost of $190. she is in the process of notifying the manufacturer. the contact was unsure if the failure was caused by the heat outside. the failure mileage was 89,000 and current mileage was 89,015.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
06/01/2008600001
 I have a 2004 suburban with 60k miles. about 1 months ago, the rear window began making a whistling noise while driving. when i inspected it i found that the hinge was separating from the window. i have tried to go through gm with no avail. their answer is it shouldn't have happened, but they are not going to do anything about it. *tr
VISIBILITY - REARVIEW MIRRORS/DEVICES
08/24/2005104/28/2004
 The outside temp reader located in the rearview mirror has read 140 degrees for almost 2 years. repairs were attempted, but unsuccessful. i feel it is a safety issue during the winter... i travel with my 2 children over many dangerous mountain passes and the ice reading would be nice. *tr