Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| 08-07-30-021 | 04/01/2008 | 10025402 | Loss of high speed gmlan communications, intermittent no crank, ipc gauge fluctuation, intermittent door lock cycling, transmission may not shift, dtcs u0073, u0100, u0101, u0102, 70140 (repair backed out terminal in transmission harness co | 08/06/2008 | |
| 4512 | 12/13/2007 | 10023474 | Outside door handle loose, inoperative or does not retract. *nj | 12/13/2007 | |
| 3189 | 05/05/2008 | PIT3189J | 10010863 | Unable to disable auto door locks. this includes 05 chevrolet gmc cadillac full size trucks and utilities. *eh also includes avalance, silverado suburban tahoe; gmc sierra, yukon, denali, yukon xl, denali xl. updated 8/26/08. *pe | 12/15/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 08/21/2012 | 30471 | 1 | |
| Failure of power assisted door locks. doors will not open with power switch. solenoid has burnt out. gm has recognized problem with faulty parts manufactured in china. replaced first solenoid that was close to being under warranty. the three other units that have now failed will cost $90.00 each to replace. thousands of complaints have been filed with the ntsb and gm but the refuse to do a manufacturers recall. *tr | |||
| 08/06/2010 | 8600 | 1 | |
| I'm having problems with the door locks. all of them goes out at some time. i'm not able to get into my vehicle with the key or anything. i'm afraid that there's going to be a time when i'm not able to get into my vehicle for something important or even to get my kids. there are a lot of people with this problem. i think this should be looked into for a recall. please help! these power lock are defective. *tr | |||
| 07/08/2011 | 50000 | ||
| I own a 2008 chevy suburban and two of our outer door handles came off under warranty and the third right after now the fourth has come loose. judging by many forums found on google this is a frequent problem. i find this also to be significant safety problem since i have little children who cannot get out the car by themselves in this problem hinders the door form opening from the outside in an emergency this could become a life-threatening defect of these cars. i really hope someone does something about this. | |||
| 06/15/2010 | 20000 | ||
| Tl- the contact owns a 2008 chevrolet silverado 1500. the contact stated the door locks will lock and unlock while the contact is driving the vehicle and when this occurs, the contact states the service air bag light comes on. the contact has taken the vehicle to the dealer three times without the failure being corrected. the dealer has stated each item has it own modular, but replacing the modular has not corrected the failure. the failure mileage was 20,000 and the current mileage was 24,000.rl | |||
| 10/01/2010 | 38000 | ||
| I own a 2008 chevrolet suburban. over a 6 month period, three (3) of the door lock actuators have stopped working and were replaced. now the fourth one has stopped working. general motors has done nothing to remedy the problem after making them aware of it. the failure of the door lock actuators is constant. there were no events leading to the failure other than an inferior part. the only way to unlock the rear doors is to crawl over the front seats into the rear of the vehicle. in the event of a traffic accident this will become a safety hazard due to the following reasons. 1. the power locks inside the door and the remote fail to unlock doors 2. there are no key holes on the rear doors to unlock them in the event of a crash 3. this will lead to entrapment inside of the vehicle if the doors are locked in a crash | |||
| 12/20/2010 | 37000 | ||
| Have replaced 3 electric door locks, each several months apart. i transport several of my grand kids and assume that i have locked the doors with my automatic lock only to find out the plugger is not working. this could lead to one of my children opening the door and following out | |||
| 03/01/2011 | 75000 | ||
| Back passenger actuator in door locks not working. when these go out , the door cannot be opened from the outside with handle or remote. if a child or person was in the vehicle and there was a fire or accident, they could not get out. i have found online so many people with the same problem and gm is not willing to fix. why isn't there a recall with millions of people with the same issue. it is about $400/door to fix and from what i have read all four will eventually go out. 2008 chevy suburban. | |||
| 01/10/2011 | 46500 | ||
| We have a 2008 chevy surburban anf there seems to be a defect in the electric door locks. first the front passenger door lock went out that was fixed under warranty. about a month the drivers side doorock stoped working. it appears to me that it is a defect. the dealership told me the repair would require a new wiring harness now since chevy had changed the locking wiring to an new design in 2009 and the 2008 was no longer available. it appears chevy knows there was a problem and does not want to fess up to it. the lock not working does cause a safety hazard since they are automatic and are expected to work for that safety condition | |||
| 08/10/2008 | 62500 | ||
| 2008 chevy suburban has had two outside chrome door handles break due to being held in by plastic. dealer has seen tons of these not only on suburbans but other chevy vehicles. see technical service bulletin #09-08-64-032 | |||
| 05/14/2010 | 20159 | ||
| Vehicle automatic door locks will not work a described often requiring someone to crawl in the backseats to unlock the doors in order to get the kids out. there are no key locks on new vehicles for the the back doors and when the locks mess up it requires someone to crawl across and unlock it manually.. recently my back left door lock messed up and i took it in and paid out of my pocket to have it fixed due to the fact that i cannot find any gm dealership in belgium that will honor a gm warranty due to a fallout with chevrolet. one month after i had the back left door lock replaced out of my pocket, the front left went out and will not lock or unlock. this vehicle has 20,000 miles on it and is still under factory warranty. this is a huge safety concern for me and my family and also does not allow my on-star to work properly if i needed it as for they will not be able to remotely unlock a door with the lock actuator broken. | |||
| 05/10/2008 | 3875 | ||
| Tl*the contact owns a 2008 chevrolet suburban 1500. the contact stated that the electronic locks on the driver's side doors are not working properly. the doors are supposed to lock when the vehicle shifts out of park. instead, the contact has to manually lock the doors. when the child safety seat is in the rear driver's side of the vehicle, she must climb into the back seat to unlock the doors and get her child. if the vehicle is moving and the doors are unlocked, they could possibly open and cause the child to fall out of the vehicle. the dealer previously repaired the rear passenger side door, but currently the driver's side doors are not locking and unlocking properly. the contact wants all the doors on the vehicle repaired, but she has not yet heard a response from the manufacturer. the current mileage was 5,000 and failure mileage was 3,875. | |||