Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 03/12/2011 | 57000 | ||
| Tl* the contact owns a 2009 chevrolet suburban 1500. the contact stated that the front passenger and rear driver side doors were defective and would only open when pulling the latch manually. the vehicle was taken to the dealer but was not repaired. the failure mileage was 57,000 and the current mileage was 58,600. the vin was unavailable. | |||
| 03/12/2011 | 57000 | ||
| Tl- the contact owns a 2009 chevrolet suburban. the contact stated that the vehicles front right passenger and left rear passenger doors were defective and would only open when pulling the latch manually. the vehicle was taken to a dealership, but was not repaired. the failure mileage was 57000 and the current mileage was 58600. the vin was unavailable. nw | |||
| 03/14/2011 | 35000 | ||
| 2009 chevy suburban currently has 57,000 miles. starting around 30,000 miles the automatic locks started to stop working. now the passenger front, passenger rear, and drivers side read door locks do not work. they do not lock or unlock while pushing the switch on door or using the remote. took to dealer today and was advised that the cost to repair would be $875.00. researced the item and it seems to be an ongoing and frequent problem over the past few years, yet gm is not doing anything about it. this is a safety concern to those of us who have children as the doors to do not automatically lock like they are supposed to and they can be unlocked while the vehicle is in motion. i think that this is an issue that needs to be investigated due to the high number of compliants that have been made, the high number of repairs that have taken place for this, the high cost to correct the problem, and the safety issue that it can cause. | |||