Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
 When driving on highway at 70 mph left hand side rearview mirror came apart, causing glass fragments to fly in road, and causing a hazard to other motorists. mirror caused damage to side of vehicle, mirror was only being held by glue. consumer has contacted dealer. please provide any further details.*ak
VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR
06/23/200313700102/27/1993
 Intermittently, the windshield wipers became inoperable, obstructing the driver's view. the dealer stated there was no recall on this vehicle. a recall had been issued on similar makes and models, however this vehicle was not included due to the vin. *ak *scc *jb
VISIBILITY - WINDSHIELD
09/19/1994109/10/1992
 Rear quarter windows leak.
02/17/1996
 The right rear window has exploded (cracked) on two different occasions. tt
01/29/19951
 Rear right side quarter glass cracked and shattered while driving. tt
VISIBILITY - WINDSHIELD WIPER/WASHER
122000103/01/2003
 The windshield wipers quit working, intermittently. there was a recall #03v159000, but the vehicle model year was outside of the remedy. *ph *cb *jb
118000409/01/1996
 The windshield wiper quits working when in use. this is an intermittent problem. there was a recall on the windshield wiper motor 03v159000, but the model year was outside of the remedy scope. *ph *cb *jb
02/20/20031600001
 The windshield wipers worked intermittently, there was a recall regarding the issue, however the vehicle identification number was not included. *jb
02/15/2002509/01/2001
 The windshield wipers don't work all the time. sometimes they work and other times they don't. usually after driving a while they sometimes turn on.
11/12/1997506/01/1997
 Windshield wipers constantly shut off when it starts raining, the only way to get them to work is to stop the car and get out and manually force them to work again. they will work for a little while then do it again. the grill : the crome is pealing off of the grill. the brakes; there is intermittent problems. one is the disc keep warping after they have been repaired. they sometime fail to stpo the car as they should. the pedal goes to the floor while trying to stop.*ak
02/02/19996
 Windshield wipers are working intermittently. when raining hard consumer has to pull over to the side of the road due to poor visibility. *yc
11/24/199501/01/1994
 The anti-lock brakes failed the first time on a bright sunny dry day , i was unable to bring my suburban to a stop with plenty of distance between me and the vehicle in front of me. i was cited for unassured clear distance since no skid marks or other explanation could be given at the time. we have had several incidents and close calls since the first accident. we have not had the anti-lock system replaced and were unaware that the unit might cause problems until we recently saw the recall which explains perfectly the type of incidents we have had to try to stop the vehicle. we definately want the nhtsa to investigate further to pursue the anti-lock recall on the 1993 suburbans. the transmission failure was just after the warranty period expired. i complained bitterly to gm customer service and all but $350 was covered in the replacement of the original transmission. the failure occurred with the gearshift in the overdrive position. the transmission could not maintain a lock in the overdrive position and would constantly shift back and forth between 3rd and overdrive gear.
 Windshield wipers become intermittently inoperable in rainy weather conditions cause unknown. please give any further details. *ak
05/23/1999
 Windshield wipers are inoperative when traveling in bad weather conditions, causing poor visibility. consumer has contacted dealer, dealer has yet to replace parts. *ak
 Windshield wipers quit working in the middle of operation. after jiggling the wires operation continues. dealer is aware of problem. problem has not been corrected. *ak
01/15/19991501/01/1995
 The windshield wipers have failed and continue to fail without warning. they stop working and start to buzz loudly. i have to stop the car and tap on the wiper moter to get them to restart. this is very dangerous. *ak
03/29/199910/01/1995
 Intermittent failure of front winshield wipers. recall for same problem exists for 94/5 and 96 vehicles. recall 98v150000. *ak
 Windshield wipers become inoperable when driving in rainy weather conditions. cause unknown. please give any further details. *ak
11/12/199710/01/1992
 Whenever it rains and consumer applied the windshield wipers, they won't work. windshield wipers are working intermittently. when it's raining hard consumer has to pull off to the side of the road until the rain stops. *ak
 Windshield wipers will intermittently become inoperable due to a cracked sloder joint. please give any further details. *ak
1
 Windshield wipers fail intermittently.
11/14/1995406/01/1993
 While driving about 40mph in the rain, the windshield wipers would stop for any reason. this would cause the driver to have a sudden loss of visibility. (ea-97 022). *ak
01/01/19981206/01/1993
 Windshield wipers failed intermittently.
110/01/1992
 Windshield wipers fail intermittently.
02/17/199804/18/1993
 Windshield wipers fail while in use.
07/06/199710/22/1995
 Intermittent failure of windshield wipers. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
09/11/20031
 Consumer states windshield wiper motor does not work properly. as a result, sometimes windshield wipers work, and sometimes they do not work. when the indicator is turned to the off position windshield wipers will work. then, there are times when consumer cannot turn them off. consumer's husband received a recall on chevrolet, suburban,1994, but consumer had not received a recall notice on her chevrolet, suburban,1993. husband has not had a problem with his vehicle, but she has.*ak
03/01/2003205/01/2001
 1993 chevrolet pu vin # 2gcek19k8p1167702 and 1999 chevrolet suburban vin # 3gnfk16r1xg122038 both vehicles have faulty wipers. the 1999 also had the brake booster system go out. the wipers will work and than suddenly stop. years 1994-1997 have been recalled by gm, but gm won't honor the recall for these 2 years. this is just as much of a safety issue as the 1994-1997. i did talk to a manger by the name of jack cunningham at phone # 866 942 4368 x48470 case # assigned is 1-134580923 and 1-135719603. he adviced me on 8-29-2003 that if my vehicles are exhibiting the same problems as the recall, than they will honor the recall on my 2 vehicles. it is covered under a special policy. i called chris at ed bozarth 785 266 5151 and he needed to talk to jack to get confirmation the vehicles are covered under the recall. as of today 9-04-2003, neither chris or myself can get a call back from jack. i called the 800 customer service line at gm and they said the recall is only for the 1994-1997 vehicles. i adviced them i talked to jack and they transfered me to his audix again. i feel the recall now needs to be issued for the 1993 and the 1999 vehicles as this is a safety issue. *ak
06/22/2002611/01/2098
 Reference: nhts campaign id 98v150001. intermittent operation of windshield wipers appears as described. i can get temporary functioning by slightly displacing the wiper motor unit and its related connector strongly suggests that the problem is similar, if not identical, to those difficulties as related to the reference nhtsa campaign id 98v150001.*ak
09/05/1999108/01/1999
 Intermittent windshield wiper motor failure starting after purchasing vehicle used in aug. 1999. replaced wiper motor feb. 22, 2002, after wiring repairs failed to correct the problem. failure happened several times while driving in rain and snow causing us to pull over to the side of the road in dangerous conditions, including one blizzard. after wiggling wires or pounding on the wiper motor it ususally would work for a while. have had other owners of chevy suburbans and trucks tell us they had the same trouble.*ak
04/19/2001209/01/1993
 The first failure was traveling west of denver, co. in a snow storm with heavy, fast traffic, and the wipers stopped in mid cycle. the second was in heavy rain, traveling on i-35 in june, 2001. i talked to a friend who also owns a suburban and he said he had the same problem. he thought gm had a recall, but i called the dealer, and they said there were no recalls for my model of sububan.*ak
10/10/1999
 Windshield wippers stop working when im driving, and the dealer they said was a recall before but they said that i had to pay because i did not take the truck when they made the recall. but i buy the truck used and i don't know if the prior owner respond to any recall. and then i e mail chevrolet and they said they don't have a recall for that truck.*ak
06/04/2000
 Windshield wipers work intermittently, can result in inoperative windshield wipers, reducing a driver's visibility and increasing risk of a vehicle crash. dealer/manufacturer notified, and informed consumerthat vehicle was not covered under a recall. please fill free to provide any further details. *ak
209/01/1995
 When turning windshield wipers on they would work intermittently. consumer would give wipers a push to start. *ak the computer board solder cracked causing windshield wipers to malfunctions. the tire tread separated two times. *yh
 While traveling and using windshield wipers they would work intermittently, causing poor visibility. please provide further information. *ak
07/15/199910/01/1993
 Vehicle experiencing ongoing/intermittent problem with windshield wipers which stop working during operation. manufacturer notified. *ak *ml
 Windshield wipers turn off while wipers are operating, causing loss of visibility. wiper computer board has been replaced. *ak *yc
07/27/1999
 Windshield wipers will start in the morning and then quit. *ak
11/01/19982007/12/1993
 After the vehicle has been driven for awhile the windshield wipers stopped functioning. dlr says the circuit board needs to be replaced. nhtsa issued recalls 98v150000 and 98v150001, but this vehicle was not included in the recalls due to vin. *ak
02/08/1997
 Recall 98v043. vehicle does not comply to recall. when wipers turned on, they do not work intermittently. motor will be on, but wipers will not move. motor will make a roaring sound until wipers come back on. dealer not aware of problem. problem still exists. provide further information. *ak
07/01/1998111/01/1996
 Windshield wiper module and switch failed causing fire, consumer went off road to stop vehicle with poor visibility.
 When the windshield wiper motor is hot and dries out it operates properly, but when it's wet the windshield wipers do not operate. dealer cannot permenanntly solve the problem. *ak
01/03/19970
 Rainy weather, drove vehicle to store, windshield wipers stopped working for no reason, almost had an accident, taken vehicle to dealership, informed parts on back order because of redesign. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
07/01/1998111/01/1996
 Windshield wiper module and switch failed causing fire, consumer went off road to stop vehicle with poor visibility.