Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/11/20091
 1994 chevrolet suburban, right rear tire blew out damaging the heater lines and right rear quarter panel. *bf ohio traffic crash report # 10-0678-91. *jb updated 04/14/10 *bf
04/05/20041
 Consumer had problems with all four firestone steel tex size#lt245/75r16 dot #: consumer will provide pictures of damaged on this tires. *nm
08/06/2001104/01/1997
 After i purchased a replacement set of tires ( identical to original eqmt tires) i noted a vibration would develop above 63 mph. i took the car back to dealer ( a firestone store )... they re-balanced the tires...the vibration continued...a second trip to the dealer resulted in nothing- they said the problem must be in the vehicle even though i pointed out there was no vibration with the old tires...they refused to test drive the car. after driving the vehicle some 43,000 miles ( mostly staying around 60 mph) one tire blew out in the sidewall with a radial failure from the treadbelt to the bead.. a 'catastrophic' failure. no accident or damage to the vehicle resulted but the vibration went away as soon as the spare hit the road. the dealer adjusted at 50% cost of a new tire on a road hazard warranty even though the tire was obviously defective from new. now i am running on 3 remaining tires and now find a simular vibration develops at 70 mph. *ak (tiresize: 245 75 r16)
01/01/2000701/01/1996
 I have had 7 bridgestone (either dueler a/t and or dueler h/t develope lumps on the tire tread and blow out violently 3 within 30 seconds, 3 within 1 mile and 1 had a lump as i am writing this complaint form. i have had passengers on 3 occations, luckily i was able to control the vehicle and come to a safe stop.*ak (dot number: d689q tiresize: lt24575r16)
03/01/19951109/01/1994
 I purchased this vehicle as a new demo with 3210 miles. in feb 1995 with only 8000 miles on this vehicle while traveling at 65+ miles per hour on the fwy the left rear tire exploded ( tread separation) . almost causing accident and roll over!( no accident or injuries occured). when i pulled to the side of fwy the left rear tire was completely ripped to shreds. i changed the tire installing the spare. i took failed tire to local firestone tire dealer ( kennedy firestone) for warranty adjustment. they said i must have hit something on the fwy. i explained i never hit anything the tire just blew apart at high speed with no waring. they did not adjust tire for warranty what so ever @ 8000mile. i had all four tires replaced with bfg all terrian tires and have never purchased firestone products since this incident.*ak (tiresize: lt245/75r)( dot number: tire size: lt245/75r )
07/18/2000204/01/1994
 Dd (tiresize: lt245/7516)( dot number: tire size: lt245/7516 )
08/20/2000103/01/1994
 On road less than 5 minutes. speed 5 to 8 mph. fist sized blowout in center of tread. *ak (dot number: don't see tiresize: lt245/7r16)
03/28/2000410/01/1993
 Bad steering wobble; difficulty in maintaining control. belt separated on all 4 tires. firestone replaced with wilderness ht tires at owner's expense.( dot number: unavailabl tire size: 23575r15xl )
04/24/19951
 Tires cupped. *ak
12/01/19941
 Michelin tire blew out.
TIRES - SIDEWALL
08/01/1994
 Cracks on sidewall 1 inch long around tire where tread meets. *ak (tiresize: lt245 7516)( dot number: tire size: lt245 7516 )
TIRES - TREAD/BELT
05/15/199710005/01/1997
 Tread separation, lost total tread cap.$ 2800 damage to vehicle. *ak (dot number: d11y7hv387 tiresize: t245-75-16)
05/17/2001701/01/1996
 This tire had a separation of the tread. *ak (dot number: 7ba3pdb tiresize: lt24575r16)
107/01/1996
 Tread separated from body of tire. tire serial # dk 32644-s p4402 21643-b (dot number: achl213035 tiresize: p235/75r15) (dot number: achl213035 tiresize: p235/75r15)
01/01/20001
 Approximately 80% of the tread separated from the tire carcass. it remained attached to the tread which was still attched to the carcass and damaged the left rear fender and door (approximately $800 in damage + $125 cost of the tire, see later). the carcass blew out immediately. control of the vehicle was not lost. i sent the tire to firestone for analysis and possible coverage of my damage due to a product defect. their response was that the tire had been damaged by a road hazard and they were therefore not responsible for the damages. in any event, i don't believe that their tire should catastrophically fail but i didn't believe i would have much success fighting their decision. the tire itself was covered by a road hazard warrentee and was replaced free of charge. the tires were nearing the end of their service life but still had a depth of tread within legal requirements. i have since replaced all 4 tires with those of another manufacturer. i send you this information for use in your current analysis of problems with these size tires. ultimately, i would be satisfied with reinbursement fo the body repair on my vehicle. the tires needed to be replaced because of normal (and acceptable) wear. (tiresize: 245-75r16)( dot number: tire size: 245-75r16 )
01/13/20002
 Firestone wilderness ht tires(255 70 r15) experienced tread separation. *slc
08/02/20000
 Pe00.020; consumer was traveling about 70mph on the highway and vehicle started to vibrate. then, he pulled over, and right rear tire started blowing up.there were two side pockets, and side tread exploded right in front of his face. *ak