Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
11/26/200830000
 Tl*the contact owns a 1995 chevrolet suburban. the vehicle has firestone steeltex a/t tires, size lt245/70/r16. the contact noticed that the sidewalls were separated on all the tires. he called the manufacturer in reference to nhtsa campaign id number 04t003000 (tires) and was referred to the dealer. the dealer could not locate the recall in their database; therefore, the contact would have to pay for replacement tires. the tires have not been replaced and the contact still has them in his possession. the dot number was unknown. the failure and current mileages were 30,000.
08/14/2002103/01/2095
 The tire tread delaminated at high speed when the outside air temperature was about 95 degrees. this is the second delamination of an identical tire on a different but identical vehicle in our fleet. the previous failure occurred on a rear wheel
07/06/2002103/15/2001
 Passenger rear tire separated without warning while traveling 65mph. tread was still attached and flapping around, causing damage to vehicle. no prior warning. tire size lt245/75r16; 23,000 miles; aftermarket tire on a 1995, chevrolet, suburban, 2500. *ak all five firestone tires were replaced by the consumer. *yh
06/20/2002111/01/2094
 While driving at approximately 70 mph southbound on ca99 the right rear tire failed. there was a complete tread separation. the tire did not go flat. there was no accident or injury. the damage was limited to the vehicle. the tire was purchased on 03-18-98 and had approximately 55,000 miles on it. there was still good tread remaining on the tire prior to the failure.*ak
11/25/20011
 While traveling, vehicle started to spin counter clock wise onto the left beam, striking the cement wall with the rear right side of the vehicle, report stated that both rear ties had poor thread which indicated a poor alignment, consumer stated that vehicle experienced a blowout or hydroplaned, there were five injuries in the accident. (ohio traffic crash report). *tt
12/01/1999
 While on a trip i found out that i needed my tires balanced and rotated. upon inspection found steel sticking out in several places on two of the four tires and the tread was starting to seperate. replaced all four tires.
11/25/20011
 While traveling, vehicle started to spin counter clock wise onto the left beam, striking the cement wall with the rear right side of the vehicle, report stated that both rear ties had poor thread which indicated a poor alignment, consumer stated that vehicle experienced a blowout or hydroplaned, there were five injuries in the accident. (ohio traffic crash report). *tt
03/06/2001312/01/1995
 This is the 3rd time michelin tires that have bursted on my vehicles. please investigate the matter before someone gets hurt seriously.*ak (tiresize: 235/75r15)( dot number: tire size: 235/75r15 )
07/20/2000202/01/1995
 No summary (dot number: vn11b1a494 tiresize: lt24575r16)
06/01/2000101/01/1996
 Some vibration then total tread sereration with damage to side of vehicle and running board (dot number: n/a tiresize: lt245/75 r)
106/01/1996
 Firestone steel tex at tire lt245 75 r16 experienced blow out. *slc
11/10/1999107/01/1997
 Our tire shredded while we were traveling on a california freeway at 75+ miles per hour. we were fortunate that my husband was able to control the car when the tire blew and neither myself, my husband or 18 month old baby were injured. however, there is no telling what might happen next time one of our tires shreds. please do not wait until more people die or get injured to recall these faulty tires. *ak( dot number: )
08/12/2000101/01/1995
 At least one of the front tires started making a rapid, vibrating, slapping noise that was very unusual, and much faster than the road joints. i was going 70 mph when the noise started. my wife and i and two kids were scared. we pulled over and i looked at all the tires. no obvious defects from a visual inspection. we resumed, and the noise resumed at 70. we drove at about 50 on the rest of the trip, and have been afraid to take the suburban on the highway since. i read in the paper today that there is a national investigation of the steeltex r4s for defects. i contacted firestone twice previously about these tires. the first time, i got a non-responsive generic response on the wilderness recall. the second time, i got no response. i am afraid to drive the tires. how should i proceed with firestone or chevrolet to get these tires replaced with safe tires. i know there is something wrong with my steeltex r4s tires. please help. thanks. jean r. kroeger ii. *ak (dot number: vn11b14045 tiresize: lt245/75r1)
10/01/1995
 No summary listed for abov evehicle. *ak( dot number: tire size: 245/75r16 )
10/01/1995
 No summary listed for abov evehicle. *ak (dot number: tire size: 245/75r16)
08/01/19993
 I am extremely concened that i have not heard that the firestone problem extends to their fire hawk line of tires. i had three failures of these tires, all tread separations, within a one year period. after the first separation the faulty tire was replaced. after the second separation, if i remember correctly, all the tires in the production series were replaced. after the third separation i replaced all the tires with another brand. from my personal experience the problem with the fire hawks is just as potentially lethal as those currently under investigation and this needs to be addressed before more people are killed. by the way, my tires were not underinflated and the suburban was not being driven with a unusually havy load. these tires were just defective.( dot number: tire size: p275/60r15 )
07/20/2000101/01/1995
 I was traveling eastbound on interstate 10 near gulfport, ms. on 7/20/00. i was on the downside of a bridge in the right lane in very heavy traffic.( dot number: tire size: p235/75r15 )
07/01/19951
 Firestone tire bulging at side. *dsh
TIRES - SIDEWALL
07/12/2002105/01/2095
 Both rear tires began to form cracks arround sidewall and shoulder over about 4 weeks, front tires were free of cracks. tread separated from shoulder to shoulder cleanly all the way arround. tire stayed inflated. tires had the following markings: lt245/75r16, 120/116r, vn11 bac, e4, 00 8009, da 807t, a14l, 08149.
TIRES - TREAD/BELT
07/15/20033
 Firestone steeltex at tires, in size 245/75r16 i have experienced tread separation on two different occasions in the past years years. currently have one additional tire in my possession that was exhibiting the same symptoms of impeding failure. in both incidents, thankfully there was no personal injury, but each incident did result in significant damage to my vehicle in excess of $3000.00. 1st tire was returned to firestone for their inspection in august 2002, firestone claimed no fault or defect. 2nd tire was lost, 3rd tire still in my possession. *jb
05/22/20001
 Attorney writing on the behalf of 4 accidents in which he states were caused by tread separation on goodyear 16 inch load range e steel belted radial tires, this particular police report states that the left rear tire experienced tread separation, causing driver to lose control of the vehicle, vehicle experienced a rollover in which there were 2 injuries and one death, consumer had stated that the right rear tire experienced a blowout prior to this one, owner of vehicle is susan ann gilbert, 5317 n 46th street, phoenix az 85018, 602-840-2986. *slc
10/21/2001104/01/1995
 While consumer was driving there was some tread separation on the drivers side rear tire. original equipment, 47ooo miles mounted on a 1995 chevrolet, suburban, lt 245 75 r16, dot# vn1183a075. *ak (firestone tires lt/24575/)r16*jg
09/04/20001
 The tread of the left rear firestone tire completely separated while driving, consumer had all four tires replaced, the tires had 5000 miles on them, consumer request reimbursement for the replaced tires (steeltex a/t lt 245/75r16). nlm
12/27/2000111/27/2000
 Firestone steeltex r4s tires, p245/75r16, dot vn11b1a045, experienced vibration while driving, after driving a shorter distance the tread separated on the right front tire and the innter layer protruded into the wheel well creating a whipping noise, consumer replaced all tires. *slc
08/02/19962
 Firestone fr680 tires p235 75 r15 experienced tread separation, causing damage to the fender. *slc
08/01/1999111/01/1999
 While driving the firestone wilderness tire suffered tread separation (size 26575/sr15). nlm
08/02/19962
 Firestone fr680 tires p235 75 r15 experienced tread separation, causing damage to the fender. *slc
08/01/1999111/01/1999
 While driving the firestone wilderness tire suffered tread separation (size 26575/sr15). nlm
08/12/20001
 Firestone steeltex radial size 16 tread separation. (claim# 13-7039-391) *mw
07/07/2000104/13/2000
 After market tire. tread on the left right tire sidewall separated at highway speeds. firestone has been notified.*ak firestone steeltex radial at tire (lt245 75 r16). *slc
09/09/1997111/01/1994
 Lt245/75r16 tread separation on one tire, tread didn't come off but was wrinkled. just another datapoint for you. the tires have been replaced, but the spare is still the orginal of that series.( dot number: vn11b3a tire size: 245/75r16 )
03/09/1998201/01/1995
 Tire tread was delaminating from the core. happened at 33617 miles on initial tire and then again on second tire at 39539 miles. replaced all tires except the spare at that point. this tire has not been included in the firestone recall at this point.( dot number: n/a tire size: lt245/75r1 )
08/05/20001
 Pe 00 020/tire tread separation: right rear tire experienced a tread separation while traveling at highway speed of 65 mph, driver and three passengers in a 1995, chevrolet suburban. original equipment; p245/75r16; and dot# vn11b1a165. no injury reported and firestone notified. *ak
01/01/19992
 Pe00020; tire tread separation: while driving about 65 mph tread on the driver's rear side tire came off. driver was able to control vehicle. tire was on a 1995, suburban, tire size lt24575r16, original tire equipment. about one month later,tread came off the rear passenger's side tire. firestone paid for damages done to truck. owner received a proration on the tires.*ak *slc
03/09/1998201/01/1995
 Pe00020; original equipment on a chevrolet suburan, tread is separating from tires. *ak both rear firestone steeltex r4s ii tires (24575r16) experienced tread separation, the consumer replaced all 4 tires and these tires were not included in the recall. dot#vn11b1b501 *slc
03/01/2000103/07/1995
 Pe00 020; consumer was traveling about 50mph on highway and consumer heard a clanking noise behind vehicle, and felt a vibration. pulled over, and front driver's side tire tread had separated. there were no injuries. then, next day cons pulled into a tire place, and employee told her that right passenger's tire tread was beginning to untrend. tire were firestones at allterrain and, tire size was 245-75r16. *ak