Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 3276 | 10013496 | 4l80e output carrier thrust washer changes. *tt | 04/20/2005 | ||
| 990730016A | 10/01/2002 | 990730016B | 10007838 | Diagnostic information for intermittent transmission downshift, slip, busy/cycling tcc or noisy cooling fan. *tt | 07/12/2004 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 020730024A | 08/01/2005 | 020730024B | 634999 | Diagnosis of cracked or broken transmission case. *tt 2006 and prior cars and light duty trucks. *tt | 10/11/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 08/20/2010 | 179000 | ||
| Tl- the contact owns a 1996 chevrolet suburban. the contact stated that while traveling 55 mph the transmission failed. the transmission had slipped on a number of occassions in the days leading up to the failure. the contact stated that the dealer that sold the vehicle only told them the transmission went out and needs to be replaced. the vin was not available at the time of the complaint. the failure mileage and current mileages was 179000.rl | |||
| 06/01/1999 | 29452 | 4 | 02/01/1996 |
| 1996 chevrolet suburban transmission failed numerous times. *mr there was no third gear and transmission slipping. the consumer requested to be reimbursed. the driveshaft was repaired and 2 joints were replaced in the front shaft. *sc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/18/2004 | 1 | 12/17/2004 | |
| 1996 chevrolet suburban developed problems with the brakes, intake manifold, engine cooling, transmission, tires, fuel injectors, fuel consumption and wipers.*mr consumer stated that the dealer did not do anything but take the battery cable off to reset the computer and the brakes were never looked at. *tt | |||
| 08/10/2003 | 57280 | 1 | 04/15/1997 |
| Automatic transmission went out while driving on freeway without any warning. nable to drive vehicle, had to coast to off-ramp. transmission had to totally replace. pre-ature wear, metal filling were found and missing part in transmission according to technician.*ak | |||
| 1 | |||
| The vehicles transmission failed and the vehicle caught on fire. *ak *nlm | |||
| 06/16/2001 | 1 | 09/01/1996 | |
| 1) major coolant leak from intake/cyl head gasket (left rear of motor) (2) engine trouble light indicates tc 1870 code problem in transmission valve body (3)windshield wipers work intermitently safety hazard (4) a/c dash lights cycle on and off when a/c button is pushed on but fan motor is shut off. all problems are common per dealership service writer | |||
| 05/04/2001 | 0 | ||
| Consumer claims that vehicle cannot be repaired because every time she puts it in repair shop for transmisssion problem, and when she picks it up and drives vehicle for about 1-2 days, it does the same thing. vehicle not have any power. *ak | |||
| 06/15/2000 | 09/01/1998 | ||
| The transmission's housing was too thin and cracked, the catalytic converter cracked in half (not rusted) the exhaust assembly cracked in half (not rusted), chevrolet was contact and said vehicle was out of warranty and it wasn't there problem. we've kept all defective parts and chevrolet doesn't want to look at them. | |||
| 09/27/2000 | 09/01/1998 | ||
| The transmission itself didn't fail the housing cracked. i was told by chevy what did i expect it had over 70,000 miles. i was told by a mechanic that it was a defect.*ak | |||
| 07/01/1998 | 1 | ||
| The vehicle makes a humming sound and increases as it accelerates due to the transmission oil pump and the torque converter failure. yh | |||
| 08/25/2000 | 1 | 08/01/1996 | |
| Post on battery broke off. battery acid had leaked from the break. transmission failed, fluid level had been check approximately 10 days prior to failure. fluid level was fine. | |||
| 07/24/2000 | 1 | 09/01/1999 | |
| Have letter stating that manuf part failed in hub region. no safety defect mentioned in summary. *ak | |||
| 07/24/2000 | |||
| Vehicle experienced a transmission failure due to a defective hub. manufacturer notified , and informed consumer that nothing could be done due to vehicle being out of its warranty. feel free to provide further details. *ak | |||
| 09/01/1999 | 1 | 10/01/1998 | |
| No summary. | |||
| 06/04/1996 | 2 | 06/04/1996 | |
| While driving at 55 mph and without prior warning vehicle shut down, and consumer coasted to the side of the road and tried to start, the vehicle wouldn't go forward or backward due to the transmission going out. this is the 2nd time it has happened on this vehicle. *ak *ml | |||
| 10/12/1996 | |||
| Windshield wipers are working intermittently. also, when applying the brakes th are grabbing. abs system is kicking in, and kicking the consumer's foot off the pedal engine check light keep coming on. transmission is jerking, and vehicle is idling real fast. *ak | |||
| 07/01/1996 | |||
| Transmission has malfunctioned numerous times, which could cause loss of control and crash. please provide further information. *ak | |||
| 01/15/1999 | 1 | 06/01/1996 | |
| No summary | |||
| 10/20/1998 | 1 | 12/01/1995 | |
| The owner's manual states that you don't even need to change the transmission fluid until 50,000. (and then, only if you pull loads or drive in the mountains.) why should we have to replace the transmission at 50,000. the dealer led us to believe that the transmission and heavy engine were covered to 100,000. boy, were we gullible. | |||
| 08/01/1996 | 1 | 08/01/1996 | |
| Transmission failed. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 1 | 03/01/1996 | ||
| Transmission - transfer case indicator failed. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 08/21/1996 | 1 | 07/20/1996 | |
| Car was in park and engine off, child who was exiting vehicle moved the shift lever out of park, vehicle rolled, striking another vehicle broadside. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 07/01/1998 | 1 | ||
| The vehicle makes a humming sound and increases as it accelerates due to the transmission oil pump and the torque converter failure. yh | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 09/26/2000 | 5 | 10/01/1998 | |
| Chevrolet, suburban 1996, ls 1500, 4 x 4 i have only owned this car 2yrs, i had to put on 5 sets of brakes, 2 sets of rotors, drums, steer knuckles, alternator, windshield wiper motor, battery, differential/axles replaced and air condition unit has fowl smell and the back passager door sticks and won't open most of the time. i bought it as a lease return with 34,900 miles on it. please help me find out why this car is still being sold. i only drive this suburban in emergency.*ak | |||
| 04/04/1997 | 1 | ||
| Front axle seals are leaking. yh | |||
| 07/27/1999 | 1 | 01/01/1996 | |
| Major failures at 2 years a/c, batt, alternator, fuel pump & differential, | |||
| 05/01/1996 | |||
| Recently we had the vehicle serviced at a independant service (l&l automotive), in the past the vehicle has been serviced a chevrolet dealership. l&l states on their invoice found rear brake shoes did not match the drums, it appears that the incorrect rear differential was installed from the facotry, we put drums on that matched the rear shoes/axle. we have continually taken this vehicle to a authroized chevy dealer because we had problems with brakes. our invoices indicate that at 8947 miles on 7/26/96 we first complained, at 13,829 miles on 9/30/96 burt replaced front brakes (warranty), at 13,829 miles on 9/30/96 burt replaced front brakes, at 20,462 miles on 12/31/96 burt resurfaced rear brake drums (did not detect or tell us of any problems with the drums) and suggested the front brakes needed to be replaced again soon, at 21,575 miles burt replaced front brakes (we paid), at 30,799 miles on 5/29/97 burt replaced front brakes. this is just a sample and shows the problems we attempted to correct with the braking while the vehicle was under warranty. chevrolet has denied us any responsibility because it is out of warranty, even if the vehicle was incorrect from the factory and even if their authorized dealer had 5 times to detect the problem while still under warranty. i feel that it is their responsibility and that the car is still unsafe. the drums/shoes/differential do not fit the vehicle that we bought. an increase safety problem is we have 2 disabled children, one is classified through the school district as traumatic brain injury (unrelated to an auto. accident). we must have a vehicle that has the strength the carry and stop this 3/4 ton vehicle, which for 82,000 miles has been stopping mainly by front braking. i had to apolized to my wife for the last 3 years on blaming her driving on the brakes! since putting smaller drums to fit the shoes, i do not feel safe in driving this vehicle with my family and especialy pulling our boat or horse trailer. | |||
| 05/06/1997 | 7 | 11/14/1996 | |
| Vehicle suffers from noticeable vibration which appears to be the result of a design flaw. dealer also replaced front/rear abs brakes/tires/driveshaft and rear axle. *ak | |||
| 10/29/1997 | 0 | ||
| While driving at approx 40 mph car began to shake, make wobbling noise, whole wheel came off, sheared at the pins: lugs: bolts had weathered out. dealership claims faulty lug bolts. replaced new axle/rims/tires,this defect can result in an accident. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 10/30/1998 | 35963 | 8 | |
| Latent defects and the gmc suburban.*mr the consumer has experienced several problems with vehicle. the front output shaft seals had to be replaced, the intake manifold gasket had to be replaced, and the ac heater knob had to be replaced. when the dealer was notified they fail to fix problems and he consumer had to pay at there own expense. please respond promptly in helping to resolve matter. *cb | |||
| 1 | 11/01/1996 | ||
| Front and rear differential axle seals have been leaking. yh | |||
| 05/01/1996 | 1 | 05/01/1996 | |
| Differential seal failed. | |||
| POWER TRAIN - AXLE ASSEMBLY - BANJO HOUSING | |||
| 09/01/2000 | 1 | 09/05/1998 | |
| Transmission shaft housing cracked in half because the casting was too thin. *slc | |||
| 05/01/1996 | 1 | 05/01/1996 | |
| Differential housing failed. | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 05/01/1996 | |||
| These tire act as if they are out of balance, a speeds of 65-70mph they will shake to vehicle so bad,it dislogdes my cell phone battery. i have had these tire back to firestone to be rebalanced several times. they say the tire are balanced correctly. this problem occurs after the vehicle has been drivin for a half hour or so. when they are cold their fine. firestone has blamed my driveshaft and cv joints. i have moved the tire around the vehicle and the vibration follows the tires. could these tire be going out of round after they warm up? i was just living with this problem, but now i see that these tire are under investigation by the nhtsa. (dot number: none tiresize: lt24575r16) | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 02/07/2000 | 08/01/1996 | ||
| Pinion seal on rear diff. leaked at 36k miles, fuel injectors clogged at 40k and inoperable oxygen sensor. battery leaked at side terminal (38k miles), corroded battery cables and shelf. winsheild wipers do not go all the way down to the starting position when turned off. currently having problems with starting the vehicle. starter was checked and is o.k. probably electrical, due to leaking battery or a computer problem. | |||
| While driving theere was noise coming from vehicle. dealers noted problem was a worn out ring & pinion gear. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 10/07/1997 | 3 | 10/01/1997 | |
| We have had numerous problems with this vehicle which are too numerous to list here on your questionnaire. chevrolet customer service has not been of any service or help to us. we have obtained an attorney and we were advised to contact your service and try to obtain information. if you can be of any help, please contact me. thank you. | |||
| 05/06/1997 | 7 | 11/14/1996 | |
| Vehicle suffers from noticeable vibration which appears to be the result of a design flaw. dealer also replaced front/rear abs brakes/tires/driveshaft and rear axle. *ak | |||
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||
| 05/01/1996 | |||
| These tire act as if they are out of balance, a speeds of 65-70mph they will shake to vehicle so bad,it dislogdes my cell phone battery. i have had these tire back to firestone to be rebalanced several times. they say the tire are balanced correctly. this problem occurs after the vehicle has been drivin for a half hour or so. when they are cold their fine. firestone has blamed my driveshaft and cv joints. i have moved the tire around the vehicle and the vibration follows the tires. could these tire be going out of round after they warm up? i was just living with this problem, but now i see that these tire are under investigation by the nhtsa. (dot number: none tiresize: lt24575r16) | |||
| 01/29/1997 | 2 | ||
| Pulling away from stop sign, heard a loud pop; vehicle started to hesitate. checked & noticed u-joint broke; second time it happened. had u-joint replaced twice. problem has reappeared. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 9 | 07/01/1996 | ||
| Transmission 3 problems with parts replaced, upper control arm became loose on 3rd visit parts replaced, rear doord binding,oil cooler adapter and oil pan loose, rear a coil replaced,water pump replaced,power steering pump replaced,cooling hose into manifold broke was replaced, | |||
| 09/16/1996 | |||
| Transmission making rattling noise when put into reverse, would slip on hills, defective heat shield. | |||
| 1 | 12/29/1995 | ||
| Transmission failed. | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| Four-wheel drive automatically comes on while the vehicle is in motion. the manufacturer has been notified. *ak | |||