Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 3276 | 10013496 | 4l80e output carrier thrust washer changes. *tt | 04/20/2005 | ||
| 990730016A | 10/01/2002 | 990730016B | 10007838 | Diagnostic information for intermittent transmission downshift, slip, busy/cycling tcc or noisy cooling fan. *tt | 07/12/2004 |
| 01599 | 01/01/2004 | 10007237 | 4l60e, 4l65e forward and low reverse waved steel clutch plate appearance change. *tt | 06/04/2004 | |
| 020421005A | 02/01/2003 | 020421005 | 10001110 | Slips in 4-wheel drive, noise, vibration, leaks, hot odor. *tt | 04/15/2003 |
| 020421005 | 06/01/2002 | 634905 | Some vehicles will not move when 4-wheel drive is requested, noise, shudder, poor performance, transmission / transfer case slips, transmission will not upshift, slips in 4-wheel drive. *tt | 10/10/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 030730056 | 11/01/2003 | 10005566 | 4l60-e automatic transmission oil pump first and second design identification. *tt | 03/04/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 020730024A | 08/01/2005 | 020730024B | 634999 | Diagnosis of cracked or broken transmission case. *tt 2006 and prior cars and light duty trucks. *tt | 10/11/2002 |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 3389 | 10016707 | Four wheel drive inoperative and the 4wd service light will illuminate. diagnosis may reveal that the atc fuse could be open, possible dtc c0308, or various u codes may be set. the encoder motor may also be shorted or the tccm may be dama | 09/28/2005 | ||
| 3349 | 10014809 | 4wd inoperative and diagnostic trouble code (dtc) u1026 atc fuse open. *tt | 05/10/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/15/2000 | 45148 | ||
| The second transmission is failing at 85,939 thousand miles, out of warranty. is it normal for two tranmissions to fail at relatively low mileage. i don't think so. my suburban is in fantastic condition. it is extremely well maintained and believe it or not like new. now i have to spend another 2000 $ on top of just having the brakes done?? | |||
| 07/01/1999 | 07/01/1998 | ||
| Vibrations at highway speeds (60 to 75) as well as wandering on highway. dealer says they cannot recreate. replaced variable speed adjustment module twice with some improvement. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/17/2004 | 1 | ||
| Stopped on roadway to pick up a part that had fallen out of the truck traveling in front of me. i put my 1998 chevy suburban in park and popped the rear hatch. i remember hearing the rear hatch click and now realize that the hatch won't release unless the truck is in park. i walked behind my truck to pick up the part. after i picked it up, i was knocked down by the force of my truck. the truck must have slipped out of gear after i'd put it in park. i recently read about a similar incident in the local newspaper, where this happened to someone else with this type of vehicle. the truck rolled over me, and i was trapped under it. a man came and drove the truck off me. i suffered a deep cut to the back of my head, the meat was ripped off my leg, i shattered the t-12 vertebra in my back and the disks above and below were compressed. | |||
| 02/09/2005 | 1 | ||
| While driving vehicle drove erratically. the driver was able to maintain control of the vehicle, and drove it to the dealer, and mechanic determined that sun gear reaction shell needed to be replaced from the transmission. *ak | |||
| 03/24/2000 | 32000 | 7 | 10/16/1999 |
| Transmission failure at 32000 miles - radiator replaced at 54000 - water pump- differential and transmission mounts replaced now driver side door will not open from inside and windshield wipers do not work . *jb | |||
| 04/01/2003 | 100000 | 5 | 04/23/1999 |
| Windshield wipers experienced the same defect as stated in recall 03 v 159 000, this vehicle was not included in the recall due to vin. *ak the wipers had become inoperative at times, the brakes were soft, the wheel cylinders were found leaking, and the shoes cracked. transmission fluid leaked, and the tail shaft seal was replaced. *scc *jb | |||
| 01/02/2001 | 2 | 11/01/1997 | |
| Wires keep getting cut by the car harness, why are the wires located in the harness? this is getting dangerous driving without brake lights is a hazard. the fuel line / pump has never worked correctly, and who ever heard of a transmission going out at 50,000 miles. please note i have never towed anything with this car and i am a very careful female driver without any accidents or speeding tickets, oil is changed every 3,000 miles, all highway driving. please help! this car is a disaster and a hazard. the leaking fuel line could have killed me, no brake lights...obvious issue. thank you! liz zimmer. | |||
| 08/14/2000 | 1 | 04/01/1998 | |
| Transmission gears were ripped apart - like metal fatigue. pieces cracked off. truck was only driven - never used for towing. mostly highway driving - no offroading. transmission broke up - manufacturing defect.... (tiresize: 265/75r16)( dot number: tire size: 265/75r16 ) | |||
| 02/24/2000 | 03/01/1998 | ||
| This vehicle was used as a passenger vehicle, never pulled anything more than a small trailer with riding mower, or dirt bikes. it was not used to plow snow or off road. it was a large family sedan that was used on the highway day in and day out. no safety defect listed in summary. *ak | |||
| Transmission failure. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 08/14/2000 | 1 | 02/01/1998 | |
| The gears in the transmission were made from a substandard metal that had broken down and crumbled. general motors is aware of this flaw and due to the large quantity of vehicles that they produce will not fix the problem until the government requires them to do so. (tiresize: 16)( dot number: tire size: 16 ) | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 12/20/2000 | 10/01/1998 | ||
| Transfer case was shredded inside even though this vehicle was never used off-road or for towing. manufacturer declined to take any responsibility. service technician commented that he had never seen this type of damage before.*ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 11/16/2002 | |||
| Consumer stated that they could take the vehicle out of park without their foot on the brakes. dealer notified. ts | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 01/16/2004 | 120000 | 1 | 11/04/1998 |
| My 1998 1500, 2 wd chevy suburban lost a bolt in the differential. bolt held a pin, when the pin worked loose, the rearend locked up, putting my car into a spin. fortunately i was only going 25 mph, and no one was hurt. *jb | |||
| 03/24/2000 | 32000 | 7 | 10/16/1999 |
| Transmission failure at 32000 miles - radiator replaced at 54000 - water pump- differential and transmission mounts replaced now driver side door will not open from inside and windshield wipers do not work . *jb | |||
| 01/01/2000 | |||
| Chevrolet has brushed me off severerl times by saying i never brought the vehicle in to a gm dealer for brakes the first time i ddidnt feel i was obligated to go to gm i went to brake max this is a big problem and chevy wont fess up and help the public the truck is to big for the brake system made for this application. *ak | |||
| 1 | 10/01/1998 | ||
| Differential serviced, causing rear end vibration. mjs | |||
| 10/01/1998 | 01/01/1998 | ||
| I had problems with the brakes once. they just filled up the brake fluid. 2nd time they replaced the master cylinder. i had problems with the electrical. they said it was the wiring harness at the engine.i had problems with the air conditioning . took it in two or three times for that. they replaced some switches . then had to take it in again and they replaced the rear airconditioner. we purchased this truck to pull a 20 ft trailer the trailer weighs 4200 lb. the suburban has a 3.73 differential and the trailering pkg. plus post traction or whatever thety call it now! we went on a vacation in nov. planning on being home the 1st of the year. our !st differential broke outside of frederick md. it was replaced. upon trying to return home the 2nd differential broke! it was replaced in louisville ky. continuning our venture home. the 3rd differential went out in mobile ala. they gave me a very difficult time. told me it was my fault. i was either going too fast of the trailer was too heavy. neither acusations were true! upon finally arriving home (almost) the 4th differential went out and replaced. i have lost all faith & trust in this vechicle. am scared to death to take it on the road. my husband is 67 years old and has dreamed of his retirement all his life. now we are stuck with a suburban we don't dare take on the road for fear of it breaking down again. chevrolet refused to do anything about it. the garage we purchased it from has been very nice. however, they also have been no help in this issue! any help you can give pertaining to chevrolet replacing my suburban wouyld be greatly appreciated. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 07/01/1998 | 2 | 01/08/1998 | |
| When vehicle is attempting to stop, the drive train sounds as if the rear end is banging into the transmission, transmission also does not shift smoothly. dealer claims gm is noise but insist that there is no problem. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 04/06/1998 | 1 | 01/05/1998 | |
| Transmission pan gasket was replaced due to leaking, the driveshaft splines were dry and were causing a clunking noise, the consumer also heard a clunking noise when shifting. *slc | |||