Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/21/2010 | 133000 | ||
| Tl-the contact owns a 1999 chevrolet suburban. the contact stated that while driving approximately 30 mph he crashed into the passenger side of a vehicle. the air bags did not deploy and no warning lights illuminated on the instrumental panel prior to the crash or post crash. the contact and his passenger recieved minor abrasions and pain to the kneck and back. the police were called and a report was available. no one was transported to the hospital after the crash. the injuries to the other driver in the vehicle were unknown. the vehicle was towed to a independent mechanic and informed the contact that the vehicle was a total loss. the failure mileage was approximately 133,00. the vin was unavailable. tb | |||
| 09/25/2009 | 176000 | 1 | |
| Deer accident, lost control ran head on into the curb, hit a sign. frame is bent, windshield is shattered and caved in, front push guard is bent, and front passenger fender well is caved in. airbags did not deploy!!! *tr | |||
| 05/08/2003 | 1 | 07/10/2002 | |
| This complaint is in regards to my recent motor vehicle accident on may 8, 2003. the other driver failed to yield my right away. i was driving a 1999 chevrolet sruburban. i served into oncoming traffic, into a residence yard, striking a tree head on at approximately 35 miles per hour. i have corresponded with gmc via e-mail unto not my satisfaction. i requested my vehicle have a diagnostic evaluation conducted, as i wanted to know why the air bags did not deploy. i have basically been told by gmc that if the airbag light is functioning in the dashboard of my truck then there is nothing wrong with my air bags per a customer relationship manager and that my accident did not, meet the criteria for air bag deployment. i highly disagree with gmcs explanation and criticize the lack of professional diplomacy and concern. i would have expected more from one of the big 3 auto corporations. my vehicle struck a tree with enough force to bend the front left frame rail. the impact also was great enough to raise the rear of the vehicle of the ground and set it down a foot to the left of the initial impact. this has also left me with documented injuries causing me to be unable to work. my confidence in this vehicles air bag system has diminished to say the least. this matter has not been handled nor completed to my satisfaction. i expected at least an offering to have the vehicle taken to a local dealership to have a diagnostic evaluation conducted. this would allow me to drive the vehicle with some confidence that the system would work in the event i need it again. i am at a stand still and i am positive i am not the only person who has had this problem in the past. i would like more information related to failed air bag deployment and gmc chevy surburban. i have also seen a recall on the internet which my vehicle falls under related to airbags. thank you for your time and consideration.*ak | |||
| 09/04/2002 | |||
| Air bag light remains on while driving. dealer contacted. feel free to provide any further information.*aki | |||
| AIR BAGS - FRONTAL | |||
| 09/25/2009 | 176000 | 1 | |
| Deer accident, lost control ran head on into the curb, hit a sign. frame is bent, windshield is shattered and caved in, front push guard is bent, and front passenger fender well is caved in. airbags did not deploy!!! *tr | |||
| 06/24/2007 | 115000 | 1 | 09/01/1999 |
| Tl*the contact owns a 1999 chevrolet suburban. while driving 55 mph, the contact crashed into the front end of another vehicle. the air bags failed to deploy. the contact was seated in the passenger seat and suffered a contusion on her left leg and bruises on her right leg. the dealer has not inspected the vehicle to determine the cause of failure. the vehicle was destroyed. the current and failure mileages were 115,000. | |||
| 12/28/2001 | |||
| Vehicle was involved in a frontal collision at 20mph. upon impact, air bags did not deploy. dealer has been notified. please provide additional information.*ak | |||
| 10/08/2001 | 1 | 06/01/1999 | |
| 60 mph cross wind blew the suburban head on into the concrete median. the vehicle spun 360 degrees, went into the ditch, the front end hit again the vehicle went up the other side of the embankment and stopped in a field. entire front end of the frame not repairable, the rear portion of the frame bent into a diamond shape. front crossmember bent and engine moved upwards at a 10 degree angle. air bags failed to deploy. *ak | |||
| 09/04/2001 | |||
| While driving 30-35 mph vehicle hit a fire hydrant, then a tree. neither airbag deployed, no injuries. damage to vehicle unknown at this time. impact was middle of front of vehicle. *ak | |||
| Consumer was involved in a 40 mph frontal collision in which driver's and passenger's air bags did not deploy. cause unknown. please give any further details.*ak | |||
| 03/16/2001 | 1 | 09/01/1999 | |
| Did not see red light driving southbound at intersection of rockwell avenue and nw 50th street. hit drivers side of ford f350 extended cab pick-up truck travelling east bound on nw 50th. applied brake and started to turn left to avoid collision just prior to impact. estimated speed at impact 35-40 mph. air bags (both driver and passenger) did not deploy. concerned that air bags malfunctioned or did not operate properly. *ak | |||
| 12/01/2000 | 0 | ||
| Consumer was traveling about 40mph on highway and another vehicle veered into her lane, hitting her head-on, and pushing vehicle into another lane. vehicle hit telephone pole, and dual airbags didn't deploy. consumer was injured. chevrolet has been notified. *ak | |||
| 12/01/2000 | 1 | 01/18/1999 | |
| Consumer was traveling about 45 mph on highway and was struck head-on by another vehicle who entered freeway through exit. upon impact, front dual airbags didn't deploy. consumer was injured. *ak | |||
| 01/15/2000 | 3 | 03/01/1999 | |
| Airbags failed to deploy on frontal interstate speed impact. dealer disclaimed seriousness. door locks would lock automatically, without any adult in the car... however, there were children in car seats in back. keep spare set of keys in hand at all times. | |||
| 10/09/1998 | 0 | 04/27/1998 | |
| Consumer was traveling about 30-35 mph and accidently rear ended another vehicle, air bags did not deploy, causing neck injury/shoulder injury and back injury. *ak | |||