Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 09/16/2003 | 1 | ||
| I thought you might be interested in information i have regarding the installation of a forward-facing car seat in a 1999 chevrolet suburban. the suburban comes with tether anchors installed for the two outboard seats in the third row, but no anchors for the center seat in the third row and no anchors for any seats in the second row. the owner's manual says the dealer can install anchors for you. not true! according to the representatives at the 800-number provided in the owner's manual, chevrolet does not have permanent anchors for the second row. instead, they have a little metal plate (it looks just like the latch plate part of the regular seat belt) that hooks into the buckle for the third row. this means several things: with a tethered child restraint in the second row, you lose a seating spot in the third row, you can't lower the third row to increase cargo space, you can't remove the third row to increase cargo space, and the tether strap does not go straight back but instead goes at an angle. the instructions for using this add-on device are unclear, but they seem to indicate that if you have three tethered child restraints in the second row, two of them must share one tether anchor for the center rear seat. the service department manager at our local dealer tried to be helpful, but he said he couldn't even help me install an after-market tether anchor because of liability reasons. i'm using the add-on device the dealer provided (actually, they gave me one and sold me another, because i needed two). couldn't chevy just develop some instructions for dealers to use in installing a tether anchor in the floor for the second-row seating positions? i want to get the word out to other consumers before they buy this vehicle under the wrong assumptions like i did...any advice? (the incident date represents the first date on which i called the chevy 800-number.) *jb | |||
| 03/04/2001 | 29550 | 15 | 02/11/1999 |
| Toyota of orange did not stand by their guarantee of lemon used cars. i purchased a used vehicle from them and continuously have had problems with the car. not only did they not fix the problems, but they would not take the car back. i am now past the eligable time limit for 'lemon law' benefits and am stuck with a defective car that i cannot even sell for the 'kelly blue book price', because it does not run properly. | |||
| 06/08/2000 | 2 | 09/01/1999 | |
| Engine light came on had this checked came up with transmission slippage. took to dealer said that chevy says that it is better to replace transmission with a new one because the problem is not visible when looking at the tranmission. *ak | |||
| 2 | 10/26/1999 | ||
| Dash cracked, was repaired and cracked again. nlm | |||
| 07/04/1999 | |||
| While driving vehicle it suddenly died out for no reason. later, vehicle could be restarted. then the engine check light would come on & stay on. engine would start to surge. vehicle would stall out again. would not stay started. after giving vehicle gas, the rpms would rev high. taking vehicle to dealer to have it checked out. *ak | |||