Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020307002 | 03/01/2005 | 020307002A | 10014945 | Revised front caster and camber adjustment procedure. original not yet received. *tt | 05/12/2005 |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 3340 | 09/23/2006 | 3340C | 10020874 | Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb | 01/25/2007 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/11/2004 | 87000 | 1 | |
| Pulls hard to right while braking. *jb | |||
| 06/20/1999 | |||
| While driving the vehicle pulls to the right or left, the manufacturer has been contacted. nlm | |||
| 08/04/2000 | 1 | 03/01/1999 | |
| Vehicle pulls to right side of road, crossing traffic lanes. vehicle still under warranty. dealer, chevrolet service center contacted, none will repair. fix is available to public, but dealer will not do it. *ak | |||
| 05/17/2000 | 2 | 03/01/2000 | |
| Erratic steering behavior. vehicle wanders excessively on the highway and will unexpectedly pull or veer to the right side of the road. when this occurs, considerable corrective steering effort is required to resume and maintain a straight course. dealer has been contacted twice regarding this problem. *ak | |||
| 06/08/2000 | 0 | ||
| Consumer's wife was driving and she was unable to steer vehicle. vehicle wandered from one lane to another lane, and then crashed into a tree. driver and passenger sustained serious injuries. *ak | |||
| 11/15/1999 | |||
| Vehicle wanders across the road while traveling at highway speed. vehicle been inspected/repaired by two different dealers, and problem still occurring.*ak | |||
| 04/25/1999 | |||
| Ea99011, erratic power steering assist while driving. when taking off from a stop or making at right or left turn, there is vibration and a moaning sound coming from the steering. dealer has been told about the problem more than once. power steering pump has been replaced twice, but the problem continues. please provide any further information. *ak | |||
| 01/15/2000 | 1 | 10/01/1999 | |
| Brake rotors warped but dealer insists they are fine at 5000 miles. now at 6500 miles and they are worse. air conditioner pump seals blown out. entire suspension has been disassembled by dealer due to excessive creaking, 3 times, to no avail, still excessive creaking. looking for lemon law procedure, dealer has been no help. *ak | |||
| 6 | 06/01/1998 | ||
| Steering is very erratic.the truck bounds about the highway in an erratic and unpredictable manner.we feel quite unsafe.i returned it twice to the dealer,and complained.it pulled right,then left.i thought it was out of alignment.dealer claimed to have checked alignment,rotated tires,found a sticking brake caliper and so forth.the problems persist.sure wish you would help getting the problem corrected.thanks. *ak | |||
| 12/21/1998 | 4 | 07/01/1998 | |
| Vehicle has been to dealer numerous times. vibration/shaking noted, however unable to identify and correct. vehicle has had 3 sets of tires, l front and rear axels replaced, brake rotors turned 4 times, and 2 batteries. | |||
| SUSPENSION - FRONT | |||
| 11/10/2004 | 1 | ||
| While driving consumer noticed that the front end shook uncontrollably. consumer took vehicle to the dealer for inspection, and mechanic informed consumer that the problem could not be duplicated. *ak | |||
| 05/06/2003 | 1 | ||
| When the brakes were applied, the steering wheel went to the left then right, which resulted in no control of the steering wheel, due to a bolt which held the front suspension, had fallen out. *jb | |||
| 02/01/2001 | |||
| We purchased the vechicle used from the dealer listed. vehicle has been in for brake problems when wheels are wet they shutter and lock up. the battery cracked and leaked all over the battery tray and brake lines and other frame componets. the rear door dome light switch shorted out. the front end has been aligned several times for the wheels pulling to the left. the a/c air barly comes out of the front dash vents. the rear end is positive traction and when making a turn it makes a popiing noise. | |||
| 07/27/2001 | 1 | 01/01/1999 | |
| Tire air pressure check 4 days before, 55psi front 80 rear, hot desert road, pulling 14ft trailer, felt vibration checked tires 2 times could not see defect, felt problem front end of car vibration not felt at 50 to 55. *ak (dot number: v611bta289 tiresize: lt24575r16) | |||
| 07/07/2000 | 1 | 12/22/1999 | |
| Vibration from left front at highway speeds, balance both front tires, possibly related to the suspension system. cj | |||
| 4 | 06/06/1999 | ||
| When brakes are applied front pulls to left, and sometimes to right. this also happens when a bump in road is hit. dealer has worked on this vehicle a number of times, but problem has not been solved. *ak consumer also complains of soft pedal, steering wheel also pulsates when braking, dealer has switched rotors from side to side, replaced out of round rotors, replaced front brake pads twice, and resurfaced rotors and drums, dealer rotated tires and vehicle still pulled. steering wheel found off center. center seat recliner handle broke, dealer replaced handle. vehicle experienced oil leak. driver door power switch loose in door. reverse low planetary gear was broken causing a grinding noise at low gear, valve body and gear were scored due to metal in transmission. air pump replaced due to being very noisy. *slc | |||
| 1 | |||
| Consumer has several problems with vehicle: front end pulls to the right and left while driving, there are front end alignment problems, it has been aligned, however still pulls to the right and left. engine is burning antifreeze, when checked shortly after vehicle was serviced the oil was down 2 quarts, vapor recovery tank was empty, antifreeze/water level in antifreeze in radiator was down 1 quart, head gaskets leaking antifreeze into the combustion chamber and burning the antifreeze, check engine light illuminated, coolant level in radiator dropped once the engine was started, there was a minute amount of exhaust gases coming out of the filler neck of the radiator and the water level slowly dropped in the radiator. vehicle pulls drastically to the left while braking, dealer has replaced brake pads and rear shoes and has refaced rotors and drums, pulling still exists, dealer also replaced the proportioning valve. transmission makes a ticking noise. a specialist looked at vehicle and observed that when the engine was started, it charges at 15.1 volts direct current which is overhcarging the batter, even after vehicle ran for 15 minutes, the vehicle was still charging at 14.71 volts, the battery has failed 4 times, it has leaked and corroded, check gauges light came on and all gauges went crazy. vehicle idles high, dealer replaced idler air control valve. driver side mirror will not turn side to side, dealer replaced faulty mirror switch. *slc | |||
| While making a left turn hit brakes and bumps, and consumer heard loud noise. dealer has been notified several times. please provide furhter inofmation.*ak | |||
| 3 | |||
| Vehicle pulled to the right when applying brakes, causing difficulty in controlling vehicle. dealer has resurfaced and turned rotors/did an alignment/changed calipers, and brake pads three times, but defect still occurs. *ak | |||
| 04/01/1999 | 8 | 04/01/1999 | |
| The truck has had a severe vibration in the front end since it was delivered i returned the vehicle to the delivering dealer with 845 miles on it for service. the vehicle stayed at the dealership for 11 days the drive shaft was removed and sent to be trued it was then reinstalled. the original factory tires were removed and replaced the front end was aligned. this same procedure has been repeated a 2 other dealers trying to correct the problem. late in 1999 the truck was at day's chevrolet and the service manager ben larue showed my husband a similar 1999 up on a lift that the torison bar support and assembly could be bent with a pair of vice grips the metal is inferior. the front end of the this vehicle has been braised at the torision bar assembly it has had the ends of the torison bars grounded down and returned to us as fixed. chevorlet has just had their last repair attempt and they took the front end apart and packed with grease to correct the noise and vibration it did not work. we still here the noise in the front end it still vibrates at highway speeds and is very annoying. the transmission has slipped since the vehicle had about 8,000 miles on it every time we take it in we are told they cannot duplicate the problem. it still will slip at low speeds up a steep incline it will also roll when put in park. the brakes have always been an issue with this vehicle i reported this on the first time back for repair. the vehicle has leaked on the left side at the 2nd door and the rear doors. the vehicle has had a ticking vacuum noise since the day it was new the dealerships told us they know it is annoying but do not how to fix it. this vehicle is not safe it vibrates it will not stop and chevrolet will not do a thing about it we have been through bbb and currently pursuing lemon law. *ak | |||
| 09/28/1999 | 4 | 09/01/1999 | |
| 1. the front brakes are not working properly and are causing the vehicle to pull to the right, there have been multiple attempts to fix this problem, the rotors have been resurfaced, the pads replaced and collapsed brake lines replaced. 2. the vehicle has a vibration and the dealer is unable to find the cause, the driveshaft was replaced and the tires have been balanced several times.*ak | |||
| 08/01/1999 | 8 | ||
| Failure of manufacturer to fix reoccuring problem with braking and alignment of vehicle. *ak | |||
| 7 | 03/01/1998 | ||
| The car has had a chronic alignment problem, causing veh. to pull right. in the 30,000 miles that i have owned the car, i have had the alignment done at least 6 or 7 times. it is dangerous, as well as a nuisance to repeatedly deal with. | |||
| 03/01/1999 | |||
| When driving at any speed and coming to a stop there is a loud knocking and popping noise coming from the front left wheel. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 09/02/1999 | |||
| Front control arm assembly was defective. when driving steering wheel would shake and feel loose. contacted dealer. *ak | |||
| 04/29/1999 | 9 | 05/01/2098 | |
| Steering is erratic. vhicle bounds about as it travel and wanders excessively on the highway driver must fight the wheelandwill unexpectedly pull or veer to the left or right when this occurs, the steering sensor has been repleace 5 or 6 times ,bearings 4 gear box 3 adjust bearing 1 total times to machanic cevrolet 9 times same problem and today again same steering this will be io times dates.4/29/99 5/17/99 7/10/00 9/7/00 2/11/02 5/12/02 5/24/02 5/27/02 5/29/02 5/30/02 something must to be done it is very dangerous it is not safety we have almost hit cars ,cement barrier or this problem will stop un till the truck kill my family and more innocet people please provide any further information .it is outrageous that these problems are occurring on a new vhicle . | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 10/10/2000 | 15000 | 1 | 07/30/1999 |
| Lost the upper a arm cam bolt and nut assembly on the drivers upper a arm. this caused a loss of steering control and nearly resulted in an accident while i was driving on a dirt road near knox, nd. the vehicle was towed in by chevrolet to a dealer in rugby, nd. where the bolt assembly was repaired and secondary damage to front end components were replaced. | |||
| SUSPENSION - FRONT - HUB | |||
| 12/10/2007 | 49400 | 15 | 03/02/2007 |
| When trying to stop, the abs would engage at low speeds, causing the vehicle to take longer to stop, and almost caused several rear-end accidents. ths led to a replacement of the front bearings and hubs because of rust damage, at a cost of $1389.67. *tr | |||
| SUSPENSION - FRONT - KING PIN | |||
| 10/25/2002 | 25000 | 10 | 09/25/2002 |
| 1999 chevrolet suburban. as of 4/28/04 with only 47k miles, a/c compressor defective & dealer will not replace in spite of several attempts to repair before warranty expired, as soon as 3 months after purchase in october of 2002. replaced brakes 3 times at our expense. dealer (bob neill pontiac in winston-salem, nc refused to repair under warranty), steering problems, attempted repair, again at our expense. replaced door locks and window mechanism's at our cost. total piece of junk. will never buy from bob neill pontiac in winston-salem, nc again & will never buy another gm product. just bought entire fleet (6 trucks) from chevy. dealer n kernersville, nc). waiting with baited breath for the entire lot to break down. completely disgusted with gm. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 12/10/2007 | 49400 | 15 | 03/02/2007 |
| When trying to stop, the abs would engage at low speeds, causing the vehicle to take longer to stop, and almost caused several rear-end accidents. ths led to a replacement of the front bearings and hubs because of rust damage, at a cost of $1389.67. *tr | |||
| SUSPENSION - REAR | |||
| 06/28/2004 | 1 | ||
| Consumer heard a squeaking noise while backing up vehicle. once serviced, technician determined that the entire rear end failed, and needed to be replaced. *ak | |||
| 1 | |||
| A high roaring noise coming from the rear end can be heard while driving at various speeds. the cause of the problem has not been determined. *ak | |||
| 09/03/1999 | |||
| Equipped with a tow package while pulling a trailer, the rear end goes out and the gears lock up. then vehicle stalls unexpectedly which may result in a crash. dealer cannot determine the cause. please provide further information. *ak | |||