Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
| 010864014 | 10/01/2001 | 628508 | Subject regarding door manual lock lever disengages from door trim panel (repair lock lever) *jg | 03/12/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 04/14/2005 | 100 | 07/15/2003 | |
| I have a 2000 chevy suburban and a 1999 gmc sierra truck both vehicles have problems with the door handles not coming back to the proper position to latch properly without manually pushing them in after you close the door. this has caused my doors to open and almost having one of my children fall out while going down the road. this is a problem that has been ongoing since i bought the vehicles. the door handles stay in the out position when closed instead of being pulled into the door handle and latching. it also prevents a person from getting out of the car if the door does latch they need to roll the window down to push the handle in or have somebody else push the handle in so you can unlock the door. | |||
| 07/04/2004 | 86000 | 1 | 03/11/2000 |
| The lock actuator on the door broke and my wife was unable to open the door and get out of the vehicle. after discussing this issue with the service manager it was brought to my attention that this problem is not an isolated one but has occurred in many chevy surburbans. i believe that this type of problem is a safety issue in that someone could get trapped in the car. *jb | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 10/20/2004 | 85000 | 1 | 11/23/2002 |
| Back window on my 2000 chevy suburban is a lift hatch window. it has separated from the hinges, we can't open it anymore and i feel like it will separate to the point of being blown off as i travel down the road. i've taken the vehicle to a local dealer and was told that they would have to replace the whole class instead of fixing the separation of the hinges and that my warranty does not cover glass replacement. also i took the truck to a local glass shop to see what they could do and was told that he had seen at least four other vehicles of the same make that had this problem. i don't think this is normal wear and tear; this is a manufactures defect that should be looked at and maybe a recall started by gm. | |||
| 09/21/2003 | 0 | 06/19/2003 | |
| My son opened the rear window glass hatch of my 2000 chevrolet suburban and the window glass came loose from its hinges which are glued in some form of rubber/plastic. the glass was catapult upward by the pistons and away from the car. dealership service advisors are aware of this problem, but will only replace for warranteed vehicles. the pieces that broke away from the glass were never adhered properly and should never have come loose. | |||