Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TIRES - TREAD/BELT | ||||||||||||||||
| 01T001000 | BRIDGESTONE/FIRESTONE, INC. | T (Tire) | 8000 | 01/01/2001 | MFR | GENERAL MOTORS CORP. | 01/02/2001 | 01/03/2001 | ||||||||
| Defect Summary | Tire description: wilderness le tires (both black and raised white letter tires) produced during the week of april 24, 2000 (the seventeenth week of 2000) at the cuernavaca, mexico plant with tire serial numbers v672wl11700 (blackwall) and v672wl21700 (raised white letters). these tires were used as original equipment on model year 2000 yukon xl 1500 series vehicles and were also offered as optional equipment on the 2000 chevrolet suburban 1500 series vehicles. tread separation can occur due to a lack of adhesion to the first steel belt. | |||||||||||||||
| Consequence Summary | Tread belt separation may be noticed by irregular wear, noise, or vibration. with continued use, it may lead to complete separation of the tread/belt package from the tire carcass, possibly resulting in a vehicle crash, personal injury, or death. | |||||||||||||||
| Corrective Summary | On january 2, 2001, firestone made a public announcement of the defect and that replacement tires are immediately available at no cost to the customer. replacement tires are available at either their local gm or chevrolet dealer or by their local authorized participating firestone retailer. owner notification began january 1, 2001. owners should contact firestone at 1-800-465-1904. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 030101 | 01/03/2001 | 618157 | Brief information regarding firestone tire recall press release. *tt | 04/06/2001 | |
| 01003 | 01/01/2001 | 618090 | Firestone is conducting a safety campaign on about 150 wilderness le p265 / 70r16 tires manufactured in cuernavaca, mexico. *jb | 04/03/2001 | |
| 01003 | 01/05/2001 | 617742 | Tire safety campaign firestone tire recall - part 2 of 2 part message. *tt | 03/26/2001 | |
| 01003 | 01/05/2001 | 617741 | General motors has been advised by firestone that a defect exists in about 150 tires that were supplied to the silao, mexico assembly plant for use on certain 2000 model vehicles. this is part 1 or a 2 part message. *tt | 03/26/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/15/2003 | 62591 | ||
| I have had problems since day one on this suburban. most recently the two above. i checked the warranty work that was done on my suburban and it was over a page of claims. i just cannot remember the dates the items i checked occured. the fuel pump problem was long in the coming, they just didn't know what the problem was. i spent outside of warranty hundreds of dollars on the fuel system. this left us stranded 3 times! this last time cost me $765. today, the abs sytem died. they say it's going to cost me close to a $1000 to repair. i purchased the suburban because it was safe to carry my wife and 7 kids. so far, we have been stuck on the road, lost vacation time and just can't feel safe anymore. now i don't have brakes. thanks for letting me vent. kent dold | |||
| 02/09/2003 | 1 | ||
| The rear right tire blew out.*jb | |||
| 11/23/2001 | 1 | 01/31/2001 | |
| P265/70r16, dot unknown, original equipment on a 2000, chevrolet, suburban with 4000 miles. while driving 15-20 mph rear left tire exploded, no injuries.*ak firestone wilderness at tires. *slc | |||
| 10/26/2001 | |||
| While driving with my 3 children and preagnant wife we experienced a total failure of the left rear tire. i was traveling about 80mph, i heard a repeating thud which sounded like the thud produced when driving over expansion joints, however, i noticed it was louder than typical and didn't coincide with expenation joint timing. i took my foot off the gas and began to slow down by coasting. all this transpired in about 4 to 10 seconds. then bang, we hear a loud noise, and our vehicle rear drops. i looked behind me and i see tread and peices of tire flying everywhere. i coasted for a few seconds, not wanting to upset the balance of the vehicle and then gently applied the brakes. we stopped. the only thing left on the rim were the two side walls. there wasn't any tread left. i have since retrived the tread. the tread is separated from the carcus of the tire. i assume this is the repeating thud sound i heard. then the tire carcus and tread ripped completely from the side walls. my rim is scratched and dented. gm says this cost $480. tire is obviously gone. about 2,000 miles earlier i had firestone, check, and rotate tires on the vehicle and after the incident i checked the other tires and tire pressures where 35psi +or - 2psi. upon examination of the tread that came off tire it can be seen that there is a puncture which looks like a nail or screw penetrated the tire. my gm dealership is saying that this caused the tire pressue to go down and i drove on it so it got hot and this caused the faulure. i believe that the tire may have lost some pressure, but i think it was probably a slow leak. my wife and i didn't notice a low tire by the way the vehicle was handling. it is my belief that the low pressure may have precipitated the tire failure, but the tire was defective because it shouldn't have failed so catastophically with only a minor tire pressure loss. if the tire would have been almost flat, then we would not have felt the vehicle drop.*ak | |||
| 09/26/2001 | 1 | 04/01/2000 | |
| Tire had bubble that was caught before it failed. *ak (tiresize: p265/70r16) | |||
| 05/11/2001 | 1 | 07/01/2000 | |
| Rr tire blew out. no road hazard seen. no foriegn object found in tire. *ak (tiresize: p265 70r16)( dot number: tire size: p265 70r16 ) | |||
| 03/25/2001 | 2 | 03/01/2000 | |
| I had two tire separation failures in two weeks. please contact me. *ak (dot number: v672wl2 tiresize: p265/70r16) | |||
| 07/08/2000 | 2 | 03/01/2000 | |
| Electrical- power windows inoperable for the first 8 months that we owned this vehicle, involved 5 trips to the service department before problem was fixed. body design? problem - tires did not clear vehicle body without rubbing, causing irreversible damage to the tires. to the extent that the dealer keeps recommending us to buy 4 new tires when ever they service our vehicle. brakes - possible that there is a kink in the brake booster vacuum supply hose. i need to suggest to dealer that they consider this for a problem that were having with a noise and vibration coming from the front end when you press and release the brake pedal. dealer recommends that we buy 4 new tires, the problem with that diagnoses is that we also hear the noise when the car is not moving! i wonder if they read their tsb's*ak (tiresize: p265/70r16)( dot number: tire size: p265/70r16 ) | |||
| 10/19/2000 | 02/01/2000 | ||
| Cupped and waved treads on tires / firestone will not replace/blames mfgr. (tiresize: p265/70r16)( dot number: tire size: p265/70r16 ) | |||
| 09/24/2000 | 05/01/2000 | ||
| No summary listed for above vehicle. *ak (dot number: v672wl2170 tiresize: p255/70r16) | |||
| 09/17/2000 | 1 | 03/01/2000 | |
| As i was driving, i hear a noise coming from outside and could feel roughness in the ride and the steering. i pulled over within 30 seconds to find that my tire was 80 % flat. upon replacing the tire i saw that there was no evidence of puncture or nails to the tire. a few minutes later after i had put my spare tire on, i stopped and inflated the flat tire to see where the damage might be. after inflating to about 10 psi i stopped because i noticed that the sidewall near the outside edge(near tread) had a very soft spot that i could have probably pushed my finger through. it was almost as soft and thin as a inner tube. then i also noticed several lumps about 1 to1 1/2 inches in diameter almost all the way around the tire casing near the outer edge. this was all on the white letter side of the tire. i briefly look at the back side but did not notice anything. all the time i never heard an air leak, although an hour later it was flat again. as i stated earlier i only put appx. 10 psi. when i saw the knots appear i stoped in fear of the casing rupturing. it definitley appears to be an internal problem such as belt or ply separation. before i contact chevrolet or firestone i wanted to bring this to your attention since i think this might be related to the current problem the the other recalled tires and did not want the evidence(my tire) possibly lost or destroyed with you having a chance to see it if you wish. non the less i now need a spare, so i have to do something soon. i will keep the defect though. i really do not want to put another firestone on my truck. until today i thought the problem was only on the 235 tire. me and my family need your help to assure us that my firestones are safe or should i be looking for another tire. please advise soon as possible. thanks george( dot number: v672wli070 tire size: 265/70r16 ) | |||
| 06/20/2000 | 1 | 03/01/2000 | |
| Tire blowout on hwy 59 in houston, while traveling 65-70 mph, rear passenger side tire, replace tire | |||
| 08/12/2000 | 1 | 05/01/2000 | |
| Tire failure - tire separating. *ak( dot number: ) | |||
| Electric window on both 2nd seat on left and right sides have failed due to failure of motor or regulator. also, vehicle was vibrating when driving over 65 mph due to firestone wilderness tire blowout. *ak | |||
| 04/01/2000 | 1 | ||
| Vehicle was equipted with firestone wilderness tires. while traveling at 70mph tires completely blewout. dealer replaced the tires free of charge. *ak | |||
| TIRES - SIDEWALL | |||
| 12/18/2003 | 12000 | 1 | 01/18/2000 |
| Firestone wilderness le, oem tire experienced a sidewall blowout of approximately 3 long from rim to tread. *la | |||
| 06/06/2002 | 1 | 02/01/2000 | |
| While driving in a 2000 chevrolet suburban with only the driver a thumping sound was heard. pulled over and noticed left rear tread separated from tire, orignial equipment, firestone wilderness le tire size p265/70r16, dot# v672wl2. *ak tire specialist found run low sidewall flex failed causing minor damage to vehicle. manufacturer notified. *tt | |||
| 11/23/2001 | 1 | 01/31/2001 | |
| P265/70r16, dot unknown, original equipment on a 2000, chevrolet, suburban with 4000 miles. while driving 15-20 mph rear left tire exploded, no injuries.*ak firestone wilderness at tires. *slc | |||
| 05/30/2000 | 2 | 03/01/2000 | |
| With less than 4700 miles on the vehicle the rear right firestone wilderness tire sidewall blewout while driving and the left rear tire went flat from a sidewall tear (265/70r16). nlm | |||
| TIRES - TREAD/BELT | |||
| 09/17/2005 | 1 | ||
| 2000 suburban tire tread separated. *ts the tire remained inflated although the tread separated. the was extensive damage to the vehicle. *nm | |||
| 11/24/2005 | 1 | ||
| Dt: the contact states there is a nhtsa recall campaign 01t001000, concerning the tires:tread/belt. the vehicle had the same problems as indicated in the recall. this caused the tire to blowout on the front passenger's side. when he contacted the dealership, they claimed the tire was not included due to the serial number. the tire has been replaced at consumer's expense. *ak | |||
| 04/19/2004 | 60000 | 1 | |
| While driving 60 mph passenger side rear tire tread separated. *ak | |||
| 03/09/2002 | 1 | 12/01/1999 | |
| Consumer stated while driving, the left rear tire experienced tread separation.(firestone wilderness le p265/70r16).*jb | |||
| 04/01/2002 | 1 | 07/01/2000 | |
| While traveling on highway and without prior warning driver's side tire experienced tread separation. firestone, 16inch.*ak *yh | |||
| 03/09/2002 | 1 | 12/01/1999 | |
| Consumer stated while driving, the left rear tire experienced tread separation.(firestone wilderness le p265/70r16).*jb | |||
| 03/09/2002 | 1 | 12/01/1999 | |
| Tire failed suddenly and without warning. tread separated violently breaking out internal wheel well component and adjacent window wash line. location was ih35 south of san antonio. level, smooth road surface. time - 9:00 pm temperature - 70 f. *ak (dot number: mexico tiresize: p265/70r16) | |||
| 03/09/2002 | 1 | 12/01/1999 | |
| The tread on the left rear tire separated without warning, resulting in immediate tire failure. i was traveling at seventy miles per hour on a flat section of ih 35 south of san antonio. temperature was approximately 55 degrees f. time was approximately 9:00 pm. the tire literally came apart with flying pieces breaking out the plastic internal wheel well assembly and rear window wash hose lines. on 3/12/02 the dealer service center will check for any additional damage. the vehicle remained relatively stable but did cross over the adjacent lane and on to the road shoulder. i have taken photographs of ( and will retain) the tire. when trouble with firestone wilderness tires was intially made public i contacted the chevrolet dealer and was assured that the problem tires were a different type. when i reported the subject incident to the dealer he suggested that i contact the area gmc service center (1 800 222 1020). after reviewing the problem with the gmc representive i was informed that to her personal knowledge i was the first to have this problem. i then asked if someone calls in at some future time and asks if there has been any trouble with this tire would they be told that at least one person has had trouble. i was told that gmc's information system that she uses did not have the capabillity to distribute this information in a comprehensive manner. she did assure me that the design engineers would be made aware. i was also told that i probably would not hear from gmc again about this matter. i informed the representive that i wanted some assurance that the information about this potentially dangerous problem with this tire be, at the least, made available to the next person that inquires about this model of firestone tire. she suggested that i call firestone (1 800 356 4644). this rep., in turn, assured me that to her knowledge there have been no problems with this model tire, etc, etc.*ak (dot number: mexico tiresize: p265/70r16) | |||
| 11/04/2001 | 1 | 07/01/2000 | |
| Firestone, wilderness le, p265/70r16, dot v672wl11200, original equipment on a 2000, chevrolet, suburban with 22000 miles. while driving 65 mph rear passengers tire experienced tread separation.*ak | |||
| 09/15/2001 | 1 | 01/01/2000 | |
| Pe 00 020/tread separation, while traveling at 65-70 mph left rear tire had a tread separation, and five rips/tears on sidewall with driver only in a 2000, chevrolet, suburban, original equipment; tire size p265/70r16; dot# v672wl1389. firestone was not notified at this time. *akdotv672wl1389 firestone wilderness le p265/70r16. *nlm | |||
| 02/16/2001 | 1 | ||
| Consumer received recall c00093-s, however he had already replaced all firestone tires except for the spare, dealer replaced spare and has been unable to refund consumer for the cost of replacing the tires prior to the recall, tire size lt265/75r16. *slc | |||
| 1 | |||
| The firestone tire company had issued a recall (01t-001) to the consumer, and the consumer contacted the manufacturer, the consumer was told an option of replacing the tires and getting cash refund from local dealer, the dealer refused to process cash refund stating that the recall did not include cash refund option and the consumer did not know what action to take. *yh | |||
| 08/11/2000 | 1 | ||
| While driving, vehicle developed a vibration in the rear, upon inspection the consumer found a severe buldge and deformity in the tread area of the left rear tire, the consumer's tire was not included in recall(firestone wilderness le p265/70r16). nlm | |||
| 12/31/2000 | 1 | 07/01/2000 | |
| Right rear firestone wilderness le tire, p265/70r16, experienced tread separation, dot # v672wl11800, consumer replaced all tires, firestone was only willing to prorate the faulty tire. *slc | |||
| 11/23/2000 | 1 | ||
| Firestone wilderness left rear tire's p265/70r16, dot 8x72wli1600 belt broke causing vibration, consumer was albe to control vehicle and exit highway, firestone replaced tire with an upgrade at a prorated discount. *slc | |||
| 1 | |||
| Right rear firestone wilderness (p235/75r16) tire tread separated from the main casing while driving, consumer request reimbursement. nlm | |||
| 06/01/2000 | |||
| Pe00 020; consume r was traveling about 65mph on the highway and vehicle started vibrating. she was able to pull over to the shoulders, and called her husband to change the tire. right rear tire tread had separated. tire was a firestone, steeltex#,lt2457516 #dot vn, and the firestone dealership was notified.*ak | |||
| 09/22/2000 | 1 | 02/01/2000 | |
| Major tread separation on the right rear of our new suburban, at highway speed and near boise, idaho. fortunately the vehicle was removed from the freeway without loss of control. the boise, idaho firestone dealer refused to warrantee the tire, saying the cause was abuse. the tire is 6 months old and can be proved to be monitored regularly. the dealer required that we pay retail for the replacement tire, without any assistance. the tread failure is exactly like the description of the wilderness at failures. we want to bring this to your attention because of our traumatic experience and the fact that the le 16 tire is not on the recall list. we would also appreciate your assistance in getting the remaining three tires replaced, as we are not comfortable in driving our new vehicle any longer. we will next be in contact with the selling dealership, to see if the can help us.( dot number: tire size: 265/70r16 ) | |||
| 08/11/2000 | 1 | 05/01/2000 | |
| The tire developed severe tread displacement and disfigurement. luckily, we noticed the vibration when it started and pulled off immediately. we had very little warning. it started all of a sudden. we were on the expressway, at 70 mph, with 5 people and a load of luggage. it was 98 degrees out at the time the tire failed. the tire was kept by the chevrolet dealer in fernandina beach. fl. their name is ron anderson chevrolet, 904-261-5776. david dubose in service has the tires. they replaced all 4 of the wilderness tires on the vehicle.*ak( dot number: n/a tire size: p265/70r16 ) | |||
| 05/01/2000 | |||
| 2 weeks after getting the car i notice something wrong with tires, at 60 miles the car wants to break in pieces,, i believe that this tires are no diffrent that the others sizes and name in the recall from firestone. please check this tires too before someone get injury or kill. thanks. *ak( dot number: tire size: p265/70/16 ) | |||
| Pe00020; while driving 70-75 mph tread on the left rear tire separated. these were the original tires purchased on a 2000 gmc, suburban,tire size p26570r16. please give any further details. *ak firestone p265/70/r16 *mw | |||
| 07/16/2000 | 0 | ||
| Pe00-020; consumer was traveling about 45mph on the highway and heard a thumping noise, left rear driver's side tire tread had separated from tire. *ak | |||