Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 3373 | 10013523 | Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt | 04/20/2005 | ||
| 010941003 | 04/01/2001 | 619416 | Subject regarding procedures to initialize the sir (supplemental inflatable restraint) systemd uring pre-delivery inspection. *tt | 05/30/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/18/2010 | 105000 | ||
| Tl- the contact owns a 2001 chevrolet suburban. she stated that on may 18, 2010, while driving 45 mph the vehicle collided with an incoming vehicle, which caused damages to the front side of the driver's side, however, the air bags did not deploy. the vehicle sustained extensive damages and was towed from the scene. the contact and passengers sustained injuries and was taken to the hospital. a police report was filed. the dealer nor the manufacturer were not contacted. the failure and current mileage were 105,000..mr | |||
| 11/14/2004 | 105000 | 1 | 12/28/2003 |
| November 2004 i had an auto accident, i was driving home late at night after my husband and i had been out to dinner with a friend on leave from the military. we were on the way to pick our kids up from my parents and it was misting outside. i was on a 4 lane highway traveling southbound on the far inside left hand lane, the next thing i knew i was facing the police station head-on at 35 mph. i tried to correct the wheel and my husband also grabbed the wheel and tried to correct it, didn't work i think the wheel broke because we crashed into the police station. i had to kick my door open and run inside to have them call an ambulance, my husband was pinned against the wall, his face busted the passenger window out, and the dash,the radio and glove box was in our lap and the windshield shattered. we were wearing seatbelts and the front and side was totaled but the air bags did not deploy. the only working doors were the back hatch and the rear driver side door, the passenger door was caved in on my husband and he was forced across the console he had to be pulled from the auto. he was transported to the er and ended up missing weeks of work from his injuries , i refused treatment with only my knee and foot hurt. i was found not at fault and no tickects were wrote. we had been having front end problems that chevy mechanics and other mechanics could not explain. yes they saw and heard the problem but didn't know how or have a way to fix it,i believe that is why we crashed something with the front end. i reported to the police that my husband grabbed the wheel trying to correct it but they wrote it as he grabbed me causing the wreck; needless to say i corrected the error but they didn't correct their report. i contacted chevy about the incident and wanted to know why my airbags didn't deploy, they called me on a sunday but nothing was ever done. *cn | |||
| 12/15/2002 | 55000 | ||
| After taking my truck in for a complete fuel system cleaning service, i started to hear a rattling sound every time i turned on the ac. i took it back to the dealership (capital chevrolet in montgomery, alabama) thinking that they forgot to tighten up something -- only to find out i need a new ac compressor. i overheard the service technician say that there is a bulletin out on this. i called the 800# but have not gotten a response in over a week. i was told by 2 independent service mechanics that this is a major problem with that the suburban and tahoe!!! december 2002. attempted to stop suddenly. brakes locked and the car went into a terrible skid. was unable to control the brakes by pumping. the car eventually skidded off the road into a ditch causing tremendous front-end damage. air bags never deployed. car was going about 25 miles/hour when brakes were applied. | |||
| 02/14/2004 | 45450 | 1 | 10/21/2001 |
| Airbag warning light comes on and stays on when vehicle was at idle. came on 1 week to the day that the abs module short-circuited and failed resulting in a $765.00 reoair bill. vehicle in operation for only 28 months with 45,000 miles on the vehicle.*ak | |||
| 09/27/2003 | |||
| While driving 60 mph vehicle was involved in a head on collision and air bags did not deploy. *ak | |||
| 09/04/2003 | 1 | ||
| While driving about 65mph on the highway and without priorwarning air bag light appeared on the dashboard.*ak | |||
| 1 | |||
| No deployment of the air bag during accident causing the consumer to jam his hand on the steering wheel and to injure his back. nlm | |||
| AIR BAGS - FRONTAL | |||
| 11/06/2008 | 100000 | ||
| Tl*the contact owns a 2001 chevrolet suburban. on november 6, 2008, the contact was involved in a serious crash. the air bags failed to deploy and the entire front end and passenger side of the vehicle were damaged. the vehicle was destroyed. the contact has pictures and a police report. there were no other passengers in the vehicle and the contact was wearing her seat belt at the time. there was no maintenance performed on the air bags prior to the crash. the speed was unknown. the failure mileage was 100,000. | |||
| 12/12/2004 | 57200 | 1 | 05/01/2001 |
| During a 60 mph frontal vehicle collision, the front air bags did not deploy. the vehicle was towed. *jb *sc | |||
| 10/08/2003 | 62000 | 1 | 10/11/2001 |
| While driving, another motorist failed to stop at a red light and the consumer hit him on the passenger's side and the air bags did not deploy. *ak *sc *jb | |||
| 1 | |||
| The vehicle was involved in a frontal collision, and the none of the air bags deployed. *jb | |||
| 07/10/2002 | |||
| At 45mph vehicle crashed. upon impact, airbags did not deploy. cause unknown. dealer notified.*ak | |||
| 11/26/2001 | 1 | ||
| While driving at 45 mph consumer t boned another vehicle, and then spun out of control, and ran into a ditch. upon impact, none of the air bags deployed. contacted dealer, and the dealer was not willing to do anything. *ak *yh | |||
| 02/05/2002 | |||
| Consumer had a front collision at 35-40 mph, and neither airbag deployed. consumer suffered neck/ back and knee injuries. vehicle at dealership at this time. please add further details.*ak | |||
| 05/24/2001 | 1 | 10/01/2000 | |
| Front airbags failed to deploy during a head on collision at 30 mph. final damage estimate unkown due to pending safety investigation. *ak | |||
| 12/27/2000 | 1 | 08/12/2000 | |
| Cosnumer was driving at approximately 35-40 mph, went off road to avoid oncoming vehicle, ran into ditch head on, and hit a tree. vehicle was totaled. upon impact, dual airbags did not deploy, causing minor injuries.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 01/14/2006 | 59000 | 1 | 02/28/2001 |
| Dt*: the contact stated while driving 10 mph another vehicle struck the contact in the side at about 40 mph. the vehicle turned sideways in an intersection and the side impact airbags did not deploy. the contact and driver of the other vehicle, while wearing seat belts, sustained injuries. the contact sustained neck/left shoulder, back,knees, and lower leg injuries, and was taken by ambulance to a local hospital where she was treated and released. the police took a report at the scene. the vehicle was totaled by the insurance agency. the manufacturer inspected the vehicle and determined the severity of the accident did not warrant side impact airbag deployment. *ak | |||