Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 07/11/2005 | 65000 | 20 | 05/30/2001 |
| I have a 2001 suburban with 65000 miles that intermitently stalls while driving and doesn't immediately restart. the problem has occurred in hot and cold weather, and occurs while driving at highway speeds, neighborhood speeds, and slowing to stop speeds. usually the vehicle re-starts after 10 minutes, but it has taken as long as 45 minutes before it will start. the vehicle also intermitently will not start after being parked for variable lengths of time. the vehicle has been to two different dealerships with the same result: can't duplicate the problem so can't fix it. i call the chevrolet customer assistance center and they tell me to take it to a dealer for a diagnosis, which has been done multiple times. the last dealer performed complete diagnostic testing and found nothing wrong. meanwhile, i read many articles and postings about other suburbans exhibiting the same behavior- stalling and not starting. and meanwhile, i get to drive a vehicle that puts my family in dangerous situations. while there have been no injuries, accidents or deaths caused by this behavior, yet, i am concerned about the safety of my family while riding in a vehicle that could stall at any time, with limited control of braking and steering. chevrolet needs to step up and take ownership of this problem and do something before people die. | |||
| 07/17/2003 | 1 | 08/01/2001 | |
| The rear passenger as well as front driver and passenger side doors were not equipped door chimes. the dealer stated that there was nothing they could do. *ak the consumer started to drive and when he made a left turn, the door swung open. the child nearly fell out of the vehicle. there were no warning chimes to alert the consumer that the door opened. *scc *jb | |||
| 07/18/2002 | 5 | 04/01/2002 | |
| After purchasing this vehicle, we began to notice that the door ajar indicator seemed to be malfunctioning, and brought it to the dealership for warranty service. on 5 separate occasions, a passenger door was discovered ajar while i was driving, but there was no warning or indicator in the dash to alert this to the driver. the computer information system in the dash will indicate if the rear cargo door is ajar, but not any of the passenger doors, front, rear or driver. the service department at my dealership has informed me today that there is no such indicator designed for this vehicle. i called chevrolet directly and was informed that i should have considered this 'option' before i purchased my vehicle. the dealership has confirmed to me that there is no option for a door ajar indicator; in fact, it isn't even available on this year's 2002 model, either. i honestly fear for the lives of my 4 children, who ride in the back seats of this vehicle every day. how can a manufacturer market this vehicle to meet the needs of the american family when basic, standard safety indicators weren't even included on this top of the line vehicle? they are leaving themselves open for a huge lawsuit when someone's child finally does fall out of the suburban, like a rock.*ak | |||
| 09/10/2001 | 05/01/2001 | ||
| Vehicle has shut off several times while traveling at highway speed. after coasting to the shoulder and several attempts, the truck restarts. the truck also sputters during acceleration. the dealer has replaced the crankshaft sensor several times and has replaced four warped rotors that caused the brakes to be spongy. two of the power window motors have been replaced due to inoperative windows. the oil level in the truck drops between (frequent) visits to the dealership. the low oil indicator light first illuminated when the truck had only been driven 3900 miles. the dealership can't find a leak.*ak | |||