Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE
03V094000SOUTHERN COMFORT CONVERSIONSfrom 08/01/2000 to 03/03/2003V (Vehicle)367403/07/2003MFRGENERAL MOTORS CORP.03/07/200303/18/2003
Defect SummaryCertain pickup truck, van, and mini van conversions equipped with southern comfort built running boards that contain certain courtesy lights manufactured by american technology components, inc. these units contain a courtesy light or lights that might overheat when the wire harness is exposed to excessive moisture and road salt.
Consequence SummaryThis overheating condition can cause the running board to melt or cause a fire.
Corrective SummaryDealers will replace the wiring harness on these running boards. owner notification began march 7, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact southern comfort at 1-800-745-6096.
NotesCustomers can also contact the national highway traffic safety administration
STRUCTURE - BODY
00V343000GENERAL MOTORS CORP.from 03/01/2000 to 05/31/2000V (Vehicle)3565911/16/2000MFRGENERAL MOTORS CORP.10/25/200010/27/2000
Defect SummaryVehicle description: light duty pickup trucks and sport utility vehicles. some of these vehicles have loose or missing rear wheelhouse plugs. under certain vehicle operating conditions, exhaust gases can flow forward and accumulate in the rear wheelhouse.
Consequence SummaryThese gases could flow into the passenger compartment if the plug is missing or loose and could cause possible illness, unconsciousness, or death.
Corrective SummaryDealers will inspect the vehicle for loose or missing wheelhouse plugs and install new plugs if necessary.
NotesOwner notification began november 16, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
3118A3118F10009991Pop/clunk noise on right or left turns. *tc *sc11/03/2004
000861001B05/01/2001000861001A623415Information containing revised assist step (running board) installation procedures. *tt10/29/2001
000861001A03/01/2001000861001622965Information providing revised assist step (running board) installation procedure. *tt10/25/2001
STRUCTURE - BODY
5707/01/200310016462Grille bowtie emblem may peel, delaminate or not properly adhere. gm tech link. *tt09/13/2005
3118B3118C10011756Pop cluck click noise on right or left turns. *eh01/31/2005
0176001/01/200410006376Buzz noise from headliner above driver. *mr04/30/2004
03084401107/01/200310002945Tweeter speaker rattle in front side door(s), tweeter speaker falls out of position. *tt10/01/2003
02084900709/01/200210000072Center console lid hard to open or close. *tt02/12/2003
14090109/14/2001626187Some vehicles equipped with hvac electronic climate control may experience a buzz or rattle from the roof or headliner. *slc12/13/2001
21200012/21/2000618146Brief information concern missing front door emblems. *tt04/05/2001
0008411/09/2000617614General motors has decided that a defect which relates to motor vehicle safety exists in certain vehicles. some of these vehicles have loose or missing rear wheelhouse plugs. under certain vehicle operating conditions, exhaust gases ca03/19/2001
21110011/21/2000616408This bulletin briefly states that the door emblems or badging indicating either a 1500 series or a 2500 series is discontinued. *tt02/25/2001
0008411/01/2000616376General motors has decided that a defect which relates to motor vehicle safety exists in certain vehicles. some of these vehicles have loose or missing rear wheelhouse plugs. under certain vehicle operating conditions, exhaust gases ca02/23/2001
0014411/10/2000616384Some vehicles may have loose or missing rear wheelhouse plugs. under certain vehicle operating conditions, exhaust gases can flow forward and accumulate in the rear wheelhouse. these exhaust gases could flow into the passenger compart02/23/2001
STRUCTURE - BODY - DOOR
010864014A07/01/2002010864014634821Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt10/09/2002
01086401510/01/2001627471Information regarding front and rear side access door noise. *yh02/07/2002
01086401410/01/2001627425Subject on door manual lock lever disengages from door trim panel. *yh02/07/2002
31100010/31/2000617220Information on automatic door lcok factory setting features. *tt03/14/2001
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
01086401510/01/2001628505Subject regarding front and rear side door access door noise (replace door check link). *jg03/12/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/17/200143681301/08/2001
 While driving or idling the electrical system shut down intermittently and caused the vehicle to stall. the vehicle was taken to the dealer, and the dealer replaced the electrical system, but the problem recurred. the dealer still was unable to determine the cause of the problem. *ak the rear floor plastic plate had broken, the left rear window motor was inoperative up and down, the driver's side seat was coming apart by the door, seat track had broken, the right front seat belt shoulder strap sometimes tightened up, there was noise in the rear end had a harmonic vibration, the right second window would not go down, the passenger side seat belt in the front locked up right front retractor locked, the rear passenger side door squeaks really bad, the molding for the rubber coming off, and passenger side front light had come out. *sc
04/09/20013000103/09/2001
 Oil consumption, steering column, side door panels, rear-end, seats cracking, front popping noise, steers to right constantly. this has been an ongoing thing since we bought the vehicle new in 2001. we have complained to the consumer reporting agency here in n.c. and also talked to the dealer and manufacture on numerous occasions. dealer said they have had several vehicles with oil consumption that they have traded because of it and they just kept telling us it is within manufacture limits. they have tried to fix the oil problem but with no success. also the steering has been broken down twice because of its problem. the door panels are still not fixed after 2 tries. the rear-end has been worked on 2 times because of differential fluid, the steering wheel still scrubs when turning to the right and the driver's seat is starting to crack. the consumer people in raleigh will not help us after we filled the complaint, they wrote us and told us to hire a lawyer and the manufacture only offered us a $1000.00 owner/loyalty certificate towards a new vehicle. what is our next step without hiring an attorney? *jb
01/15/2002
 Running board is loose and not fastened properly on both ends. dealer and manufacturer were notified. feel free to provide any further information.*ak
STRUCTURE - BODY
04/20/200371000405/31/2001
 Cracking of core support causing radiator to fall into engine
STRUCTURE - BODY - BUMPERS
01/18/2002112/17/2001
 Consumer stated the door panel was loose, the bumper light was broke, and the air bag light illuminated, and also the driver side panel heats faster than the passewngers side.*yh
STRUCTURE - BODY - DOOR
07/17/2002101/01/2001
 Automatic transmission failed, dealer only reconditioned the transmission, i have taken the vehicle back to the dealer for transmission repairs;rubbing , bumping noises from transmission, i hava not trust in this vehicle because of the long history of mechanical problems and defects, i want the manufacturer to replace this vehicle and not wait until a mechanical failure hurt me or my family or innocent people in the road. please help me . nlm
01/18/2002112/17/2001
 Consumer stated the door panel was loose, the bumper light was broke, and the air bag light illuminated, and also the driver side panel heats faster than the passewngers side.*yh
02/01/2001
 There is no warning (either a visual warning or an audio warning) that tells the driver when one of the doors are not closed properly. the chevrolet 1-800 number people say that the suburban should have such a 'door ajar' warning & refer me to the local chevy dealership to have this corrected. the local chevrolet dealership says that this is not an included feature in the new 2001 suburbans. i find this hard to believe, especially since a not properly closed door in a family vehicle such as a suburban could very easily result in the door opeing at high speeds or around a tight corner or in a accident with the end result being a child being thrown from the car. i personally think that this 'door ajar' feature (pretty standard now on all cars for many years) may have accidentally been left off many suburbans or was overlooked in the design of the suburbans, both of which should result in gm recalling the affected cars to put in the 'door ajar' warning. lastly, this may also affect the gmx yukon & yukon xl vehicles as they are identical cousins to the chevrolet suburbans. fyi - i originally notified chevy & the dealer about this starting late sept '01 & have been frustrated to date on getting any straight answer and/or correction to my suburban.*ak
01/29/20010
 While driving about any mph could hear wind coming from doors, and there was no warning signal on dashboard that showed that doors opened. consumer was concerned about children leaning against doors.*ak
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
06/22/200578000104/01/2003
 Contact states this past wednesday while his wife was shopping, she opened up the glass portion of the liftgate. then she almost shut it, and then she reached under to get a hold of the liftgate handle and raised the entire liftgate above her head .when she raised this the entire windshield broke and shattered on her head.. he has talked to the dealer about this, and they said that these things sometimes happen. he stateed that this was not acceptable to him.*ak
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE
12/05/2003790001
 The rear hatch was made of plastic material,and was falling off. dealer replaced hatchback at owner's expense. *ak
STRUCTURE - BODY - HOOD
04/20/200371000405/31/2001
 Cracking of core support causing radiator to fall into engine
STRUCTURE - BODY - TAILGATE
08/29/20021
 While pulling out of the driveway the tailgate assembly fell completely off causing damage to the vehicle. dealer has been notified.*jb
STRUCTURE - FRAME AND MEMBERS
09/01/20051
 2001 suburban rear frame rails broke off. *ts ***no answer required*** the consumer stated the frame was not made with a thick metal. *jb
06/16/2005366002010/10/2001
 Dt: the brakes at low speeds were working poorly, causing extended stopping distances. they also made a thumping sound when the abs system failed. took vehicle to the dealer and they claimed it was other things besides the abs system. dealership wanted consumer to spend money on the brake pads/rotors, and calipers first and then on defective wheel bearing. took vehicle to mechanic, and stated that was not the problem he recommended to the dealer, but dealer did not want to fix the actual problem.*ak the vehicle had excessive amounts of rust on it (frame, calipers, rotors and non-body parts). the calipers were rusted and leaking. the rotors were warped and corroded and the brake pads were worn and needed to be replaced. *nm