Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 00773 | 10017190 | 4l60e, 4l65e replacement valve body gaskets does not seem to fit. *tt | 10/27/2005 | ||
| 3276 | 10013496 | 4l80e output carrier thrust washer changes. *tt | 04/20/2005 | ||
| 3054 | 01/01/2004 | 10009665 | Replacement flexplate may have larger bolt holes than the original flexplate. *tt | 10/14/2004 | |
| 3002 | 3002D | 10008802 | 4l60e/4l65e intermittent neutral condition while accelerating from a stop or while driving. *tt 1999-2006 gm cars, light duty trucks and utilities. *tt | 08/23/2004 | |
| 990730016A | 10/01/2002 | 990730016B | 10007838 | Diagnostic information for intermittent transmission downshift, slip, busy/cycling tcc or noisy cooling fan. *tt | 07/12/2004 |
| 02086 | 01/01/2004 | 10007782 | 4l60e, 4l65e intermittent neutral from a stop or steady speed. *tt | 07/12/2004 | |
| 01599 | 01/01/2004 | 10007237 | 4l60e, 4l65e forward and low reverse waved steel clutch plate appearance change. *tt | 06/04/2004 | |
| 00822B | 01/01/2004 | 00822C | 10005474 | No 2nd, no 4th and no reverse. to include 2004 light duty automobiles and trucks equipped with 4l60e or 4l65e automatic transmission. *tt | 02/27/2004 |
| 020421005A | 02/01/2003 | 020421005 | 10001110 | Slips in 4-wheel drive, noise, vibration, leaks, hot odor. *tt | 04/15/2003 |
| 020421005 | 06/01/2002 | 634905 | Some vehicles will not move when 4-wheel drive is requested, noise, shudder, poor performance, transmission / transfer case slips, transmission will not upshift, slips in 4-wheel drive. *tt | 10/10/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 030730056 | 11/01/2003 | 10005566 | 4l60-e automatic transmission oil pump first and second design identification. *tt | 03/04/2004 | |
| 00702 | 01/01/2004 | 00702B | 10005476 | Slip condition in 2nd, 3rd or 4th damaged 2-4 band 3-4 clutch on the 4l60e/4l65e automatic transmission. *tt *mj | 03/01/2004 |
| 3259C | 3259E | 10005514 | 4l80e, 4l85e whine noise in first and second gear. *tt | 03/01/2004 | |
| 010730038B | 10/01/2005 | 010730038C | 10005162 | The service engine soon lamp is illuminated, no 3rd and 4th gear, the transmission does not shift correctly, the transmission feels like it shifts to neutral or a loss of drive occurs. *tt | 02/09/2004 |
| 030730005 | 02/01/2003 | 10001115 | Service engine soon indicator illuminated, transmission slips, engine flare, delayed 2-3 shift, shifts missing, no shift, diagnostic trouble codes p0730, p0756, p0757. *tt | 04/15/2003 | |
| 020730011 | 03/01/2002 | 631670 | Subject regarding, 2001-2002 chevrolet and gmc c/k pickup and utility models, diagnostics for possible gear indicator concerns. *jg | 06/10/2002 | |
| 020730011 | 03/01/2002 | 631259 | Subject regarding, 2001-2002 chevrolet and gmc c/k pickup and utility models, diagnostics for possible gear indicator concerns. *slc | 05/21/2002 | |
| 010730038 | 12/01/2001 | 010730038D | 628934 | Some customers may comment that the service engine soon lamp is illuminated, no 3rd and 4th gear, the transmission does not shift correctly, the transmission feels like it shifts to neutral or a loss of drive occurs. *tt | 03/25/2002 |
| 010730043 | 12/01/2001 | 628815 | Subject regarding diagnostic tips for slipping or missing second, third and/or fourth gear. *tt | 03/21/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 01483 | 01/01/2004 | 10005496 | Vehicle has no pcm (power train control module) communication with tech 2. sit bulletin 1400427. *tt | 03/01/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| PIT-4722 | 10/01/2008 | 10026804 | Gmc: fluid leak from transmission oil cooler lines due to corrosion. all 2000-2006 light duty trucks equipped with the light duty automatic transmission. *pe | 12/18/2008 | |
| 042202 | 04/22/2002 | 636575 | Subject regarding kinked transmission oil cooler lines. *tt | 11/10/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 020730024A | 08/01/2005 | 020730024B | 634999 | Diagnosis of cracked or broken transmission case. *tt 2006 and prior cars and light duty trucks. *tt | 10/11/2002 |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 4030 | 4030A | 10021676 | New design front axle side bearing adjusters. *kb | 06/15/2007 | |
| 3001 | 3001A | 10008872 | The service information and owners manual do not show a service interval for the 8.6, 9.5, 9.75, 10.5, and 11.5 inch rear axles with or without g80 (locking differential). *tt 2006 all general motors light duty trucks, vans and utilitie | 08/25/2004 | |
| 030419001A | 09/01/2004 | 030419001B | 10004717 | Use of synthetic front axle lubricant for 4wd vehicles sold in cold weather climates. *tt this bulletin replaced previous bulletin dated 10/01/2003. *tt | 01/02/2004 |
| 030417001 | 06/01/2003 | 030417001A | 10002853 | Whine noise from rear axle. *tt | 09/26/2003 |
| 030418003 | 06/01/2003 | 10002854 | Revised wheel drive shaft inner joint and seal replacement. *tt | 09/26/2003 | |
| 030417001C | 10/01/2005 | 030417001D | 10001136 | Whine noise from rear axle. *tt update. *tt | 04/17/2003 |
| POWER TRAIN - DRIVELINE | |||||
| 3300 | 3300A | 10013572 | 4wd models with noise, vibration on dry pavement. *eh | 04/21/2005 | |
| 030419003 | 08/01/2003 | 10012557 | Fluid leak from front of vehicle add teflon tape to front axle vent plug threads. *eh | 03/07/2005 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 040495001 | 03/01/2004 | 10008653 | Revised wheel drive shaft nut torque specification. *tt | 08/12/2004 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 010730036 | 11/01/2001 | 627912 | Service engine soon lamp illuminated, incorrect transmission shifts, poor performance of engine, transmission slipping. *yh | 02/26/2002 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 3424 | 3424A | 10017299 | Electronic transfer case unable to complete shift. *tt | 11/02/2005 | |
| 3389 | 10016707 | Four wheel drive inoperative and the 4wd service light will illuminate. diagnosis may reveal that the atc fuse could be open, possible dtc c0308, or various u codes may be set. the encoder motor may also be shorted or the tccm may be dama | 09/28/2005 | ||
| 3526 | 10016558 | Intermittent service 4wd light comes on with diagnostic trouble code (dtc) c0306 or c0308 stored in tccm. *tt | 09/22/2005 | ||
| 3349 | 10014809 | 4wd inoperative and diagnostic trouble code (dtc) u1026 atc fuse open. *tt | 05/10/2005 | ||
| 3351 | 10014853 | Intermittent malfunction indicator lamp (mil) with diagnostic trouble code (dtc) c0374 or erratic 4wd/awd operation. *tt | 05/10/2005 | ||
| 3012B | 3012A | 10008806 | The nvg 136 all wheel drive (awd) transfer case and the 236 and 246 nvg selectable transfer cases operating in the auto mode may exhibit a condition of a vibration/shudder during low speed turns such as a parking lot maneuver, up to approxi | 08/23/2004 | |
| 020421004 | 04/01/2002 | 634899 | Some customers may comment on the service 4wd indicator illuminating with diagnostic trouble code b2725 set. *tt | 10/10/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 08/24/2006 | 64000 | 1 | 01/24/2002 |
| My 2002 chevrolet suburban experienced premature transmission failure. the total cost for the repair is $3000.00. the truck has never towed a thing, the car is only used to drive children to school etc. it has 64,000 miles and just stopped on a turn in the middle of an intersection. *jb | |||
| 06/15/2003 | 24000 | 1 | 07/15/2002 |
| At 24,000 miles the transmission on our 2002 suburban failed without warning while driving. it had to be towed to the dealer for a transmission replacement. *jb | |||
| 01/20/2006 | 46091 | 1 | 09/14/2001 |
| My 2002 suburban had a transmission failure at 46091 miles that required me to purchase a new transmission at a cost of $3200.00. we were almost in an accident because the vehicle stopped shifting while at highway speeds and barely made it safely to the shoulder. there was no warning or engine light and the transmission appeared fine although it was beyond repair. the fluid level was good and it was not burned. chevrolet says there is nothing they can do as the warranty is for 3 years and 36000 miles. *nm | |||
| 01/01/2006 | 104000 | 1 | 06/01/2002 |
| January 1, 2006 just after leaving my home, i stopped at a stop sign and when i accelerated from a stop a loud clunk and then a constant whinning sound. i drove the vehicle home the one mile from the stop sign in first gear, the transmission would not shift to second, after returning home the car would not go into reverse either. transmission failed at 104,000 miles. repair shop says the transmission shell and other components of the transmission was cracked. the transmission shop states that they have had several customers that have experienced the same problem with this transmission. they would consider this to be a common problem with this type of transmission, a bad design according to the repair shop. *nm | |||
| 05/08/2005 | 63 | 1 | 12/20/2001 |
| Transmission does not shift properly in 1st and 2nd gears | |||
| 03/12/2003 | 1 | ||
| Road side assistance complaint. mr the consumer stated the vehicle would not start, there was a problem with the transmission and the box for the 4-wheel drive. *jb | |||
| 10/27/2004 | 43000 | 1 | 04/02/2002 |
| Sudden, without warning, transmission failure. no explanation given by dealer other than internal failure with recommendation to replace transmission. only 45,000 miles and well maintained vehicle. *ak | |||
| 04/01/2004 | 68000 | 2 | 05/01/2002 |
| At 16000 miles the transmission failed. the vehicle was repaired under warranty but the same problem recurred while driving 50/55 mph. the consumer stated that the sun gear and planetary gear failed. the consumer was able to drive the car home in 1st and 2nd gear. the vehicle was not taken to dealership. *nm *nm | |||
| 06/15/2003 | 15 | ||
| When driving at any speed vehicle lost acceleration, causing the driver to pull off the road. consumer took vehicle to dealership, and mechanic determined that transmission failed. *ak | |||
| 05/22/2002 | |||
| When the consumer apply his gear shift to park to drive. there is a loud ticking noise coming from underneath and the vehicle willnot move. when gear shift is place in drive or reverse. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 03/25/2002 | 01/01/2002 | ||
| Transmission oil leaking onto the exhaust system creating a burning smell and oil all over the transfer case and transmission as well as the exhaust pipe.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 08/01/2005 | 43391 | 1 | 08/26/2004 |
| After numerous other repairs to this vehicle, it started whining through the first few gear changes. the gm shop said that the torque converter went out and they had to overhaul the transmission. it is still in the shop because after they put everything back together, the whining noise is still there. after 11 days and three tear downs and rebuilds, the mechanic is at a loss as to what is wrong. *jb | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 04/10/2004 | 40000 | 4 | 01/01/2002 |
| Noticed noise and vibration when in four wheel drive. chevy dealer inspected and determined that a plastic plug on front differential had failed and drained all of the oil from differential resulting in failure. chevy has re-designed the faulty part (obviously as a result of many failures). front differential assembly was replaced. car was repeatedly returned for service because of no 4x4 function. eventually, transfer case was removed and inspected only to discover that clutches were completely destroyed from differential failure. transfer case assembly was replaced. suburban had 40,000 miles upon initial failure (4,000 out of warranty). chevy sent owner a check for $600. reccomend that all suburban 4x4 owners immediately replace the plastic plug with new design (approx $23 part) or expect failure. chevy will not accept reponsibility. old parts are available for inspection. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 04/18/2002 | 2075 | 3 | 03/01/2002 |
| Oil leaks! ist oil leak greenish fluid leaking from under engine skid plate. had that repaired at billings chevrolet, and it is still leaking. technician said axle seal was leaking. 2nd leak, engine oil leaking onto exhaust pipe which is giving off burning smell in cabin. repaired once, and it is still leaking. service was done at anderson chevrolet, menlo ca. ****dims 11 ivoq entry posted after 12/12/02 cut-over to artemis****761300. *ak *jb | |||
| POWER TRAIN - AXLE HUBS | |||
| 06/01/2005 | 41000 | 3 | 12/15/2001 |
| Dt: 2002 chevrolet suburban, anti lock brakes failed to stop the vehicle when driving at slow speeds, when consumer pressed on thek brakes the vehicle slowed down , but did not completely stop the vehicle, consumer has to pump the brakes to get the vehicle to stop, consumer took vehicle to the dealer,who told him that the problem was that the hub assembly sensors needing replacement. the dealer said that vehicle was no longer under warranty, air conditioning core leaksed in the front and the rear of the vehicle. those were the only known problems with the vehicle at this time. *ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 11/03/2004 | 33981 | 1 | 08/26/2002 |
| We had to have pinion & side bearings replaced and they reconditioned differentials. this is a family vehicle that does not pull horse trailers or a boat! *jb | |||
| 04/09/2003 | 12700 | 1 | 05/01/2002 |
| Driving on freeway along carpool lane when the car ahead of us stopped to move to the next lane and we all had to stop. i had a good distance from the vehicle in front of me when i hit the brakes. the brakes went all the way to the floor(literally) but still didn't stop until i crashed into the car in front of me. the abs brakes feels unusual. i also hear a clanking sound on the differential every time i have to decelerate and go back to normal speed or just moving from park to reverse or from neutral to reverse. *nlm | |||
| 12/20/2002 | 15000 | 10/30/2001 | |
| This vehicle has been to a dealer for the 2nd time now to rebuild the front differential and it has only 22000 miles on it. | |||
| 10/25/2002 | |||
| There is a grinding noise and a vibration coming from the bottom of the vehicle when slowing down. took to dealer and dealer will replace the differentral. please provide any further information. ts | |||
| POWER TRAIN - DRIVELINE - UNIVERSAL JOINT | |||
| 05/27/2005 | 41391 | 1 | 08/26/2004 |
| After having other rear-end work done earlier, we had to have them replace two u-joints. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/24/2002 | 1 | 03/19/2002 | |
| The consumers along with three mechanics noticed something was wrong with the transmission as it shuttered when the consumer took off at the light. *scc | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 10/29/2009 | 1 | ||
| 2002 chevrolet suburban 2500 4wd transfer case failure *gr the consumer noticeable a considerable amount of smoke coming from behind the vehicle. he pulled over and noticed oil dripping from the transmission. the vehicle was taken to a repair shop and upon inspection it was determined the transfer case housing had a hole in it. the consumer did some research and discovered it was a well known issue with the transfer case oil pump retaining method, causing the pump to move around in the housing, eventually wearing a hole in the rear transfer case housing. *jb | |||
| 04/10/2004 | 40000 | 4 | 01/01/2002 |
| Noticed noise and vibration when in four wheel drive. chevy dealer inspected and determined that a plastic plug on front differential had failed and drained all of the oil from differential resulting in failure. chevy has re-designed the faulty part (obviously as a result of many failures). front differential assembly was replaced. car was repeatedly returned for service because of no 4x4 function. eventually, transfer case was removed and inspected only to discover that clutches were completely destroyed from differential failure. transfer case assembly was replaced. suburban had 40,000 miles upon initial failure (4,000 out of warranty). chevy sent owner a check for $600. reccomend that all suburban 4x4 owners immediately replace the plastic plug with new design (approx $23 part) or expect failure. chevy will not accept reponsibility. old parts are available for inspection. | |||